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- All HBS Web (123)
- Faculty Publications (84)
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- March 2014
- Technical Note
Sustainability of Competitive Advantage
This note introduces a framework for analyzing the sustainability of competitive advantage. (While it applies more broadly, it was developed as a component of the PVA framework.) View Details
Van den Steen, Eric. "Sustainability of Competitive Advantage." Harvard Business School Technical Note 714-489, March 2014.
- March 2014
- Teaching Note
Formulating Strategy
- March 2014
- Course Overview Note
Creating and Sustaining Competitive Advantage
This note gives an overview (for instructors) of the MBA elective course "Creating and Sustaining Competitive Advantage" (CSCA). The course gives students a deep dive on competitive advantage, on its relation to overall strategic performance (defined as performance... View Details
- June 2012 (Revised July 2013)
- Exercise
Competition Simulator Exercise: Instructions
In the Competition Simulator Exercise, students explore through trial and error some important economic foundations of competitive strategy and managerial economics. In particular, the nine simulator exercises let students explore horizontal differentiation with and... View Details
Van den Steen, Eric. "Competition Simulator Exercise: Instructions." Harvard Business School Exercise 712-498, June 2012. (Revised July 2013.)
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
practical implications to the literature on organizational change, emotions, and language in global organizations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55473 December 2018 Strategy Science The Strategy in Competitive Interactions By: View Details
Keywords: Dina Gerdeman
- March 2014
- Technical Note
Drivers of Value Creation
This note introduces a concise but comprehensive framework for analyzing value creation and value creation advantage, i.e., a firm's superior ability to increase the spread (or gap) between its offering's customer value (or WTP) and supplier cost (or WTS). (While the... View Details
Van den Steen, Eric. "Drivers of Value Creation." Harvard Business School Technical Note 714-487, March 2014.
- June 2013 (Revised March 2014)
- Teaching Note
Bananas (A) and (B)
- June 2012 (Revised December 2017)
- Technical Note
Strategy and Strategic Decisions
This note introduces a framework for formulating strategy that helps a manager identify which decisions are strategic—and thus which decisions to focus on (both when developing strategy and when executing it)—and that provides a practical test for whether a particular... View Details
Keywords: Formulating Strategy; Strategic Theory; Strategy Test; Strategic Analysis; Strategy; Theory; Strategic Planning
Van den Steen, Eric. "Strategy and Strategic Decisions." Harvard Business School Technical Note 712-500, June 2012. (Revised December 2017.)
- December 2011 (Revised April 2013)
- Supplement
Akamai's Edge (B)
In 2009, Paul Sagan, CEO of Akamai, the leading online content delivery network with a 60% market share, needs to decide how to respond to aggressive market entry, whether and how to pursue the explosive growth in online video, and whether to stay with Akamai's... View Details
Van den Steen, Eric. "Akamai's Edge (B)." Harvard Business School Supplement 712-456, December 2011. (Revised April 2013.)
- December 2011 (Revised April 2013)
- Case
Akamai's Edge (A)
In 2009, Paul Sagan, CEO of Akamai, the leading online content delivery network with a 60% market share, needs to decide how to respond to aggressive entry in its market, whether and how to pursue the explosive growth in online video, and whether to stay with its... View Details
Keywords: Competitive Advantage; Market Entry and Exit; Business Model; Competitive Strategy; Values and Beliefs; Business Strategy; Internet
Van den Steen, Eric. "Akamai's Edge (A)." Harvard Business School Case 712-455, December 2011. (Revised April 2013.)
- 21 Feb 2012
- First Look
First Look: Feb. 21
712-022 An abstract is unavailable at this time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/712022-PDF-ENG Akamai's Edge (A) Eric Van den SteenHarvard Business... View Details
Keywords: Sean Silverthorne
- January 2019 (Revised March 2021)
- Case
SoundCloud: Subscription Streaming?
Established in 2007, SoundCloud already boasted the second largest number of active music listeners among all streaming services and was recognized as the go-to platform for new artists by early 2014. Yet, its founders were questioning the robustness of the firm’s... View Details
Keywords: Audio; Recording; Artist; Music; Music Downloads; Streaming; Radio; Subscription; Subscription Model; Mainstream; Growth; Lawsuit; Licensing; Customers; Platform; Pivot; Music Entertainment; Strategy; Leadership; Business Model; Decision Making; Advertising; Digital Platforms; Music Industry; Europe; Germany; Sweden; United States
Nanda, Ashish, Eric Van den Steen, Andy Wu, Jeffrey Boyar, and Bonnie Bennett Slater. "SoundCloud: Subscription Streaming?" Harvard Business School Case 719-430, January 2019. (Revised March 2021.)
- 30 Oct 2012
- First Look
First Look: October 30
protocols. In the new model, stroke care would be delivered across facilities in an integrated fashion, with a single hyper-acute facility designed for the care of the most acute and severe cases. Purchase this case:http://hbr.org/search/712496-PDF-ENG View Details
Keywords: Sean Silverthorne
- 2019
- Chapter
Irreversibility
By: Pankaj Ghemawat and Eric J. Van den Steen
Ghemawat, Pankaj, and Eric J. Van den Steen. "Irreversibility." In The Palgrave Encyclopedia of Strategic Management. Continuously updated edition, edited by Mie Augier and David J. Teece. Palgrave Macmillan, 2018. Electronic.
- March 2024 (Revised February 2025)
- Supplement
Tesla in 2024: Holding on to the EV Lead?
- 2001
- Chapter
Human Capital and Corporate Governance
By: Eric J. Van den Steen and John Roberts
Van den Steen, Eric J., and John Roberts. "Human Capital and Corporate Governance." In Corporate Governance: Essays in Honor of Horst Albach, edited by Horst Albach and Joachim Schwalbach, 128–144. Publications of the Society for Economics and Management at Humboldt University Berlin. Berlin: Springer-Verlag, 2001.
- Article
Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy
By: Hongyi Li and Eric J. Van den Steen
Does culture eat strategy for breakfast? This paper investigates the interactions among corporate culture, norms, and strategy, in order to better understand this issue and related questions. It first shows, through microfoundations, how the forces that drive toward... View Details
Li, Hongyi, and Eric J. Van den Steen. "Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy." Strategy Science 6, no. 2 (June 2021): 166–189.
- February 2010
- Article
Managing Know-How
By: Deishin Lee and Eric J. Van den Steen
We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details
Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value
Lee, Deishin, and Eric J. Van den Steen. "Managing Know-How." Management Science 56, no. 2 (February 2010): 270–285. (Articles in Advance published online on November 25, 2009.)
- 2019
- Working Paper
Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy
By: Hongyi Li and Eric J. Van den Steen
This paper analyzes how shared beliefs and preferences (or values) cause the emergence of social norms; why people may enforce norms that go against their own beliefs and preferences/values; and how this may cause a disconnect to develop between the... View Details
Li, Hongyi, and Eric J. Van den Steen. "Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy." Harvard Business School Working Paper, No. 20-045, October 2019.
- January 2018 (Revised July 2020)
- Technical Note
Short Note on Relative Cost Analysis
By: Eric Van den Steen and Dennis Yao
This note provides a very concise (2 page) introduction to relative cost analysis, with a simple example. View Details
Van den Steen, Eric, and Dennis Yao. "Short Note on Relative Cost Analysis." Harvard Business School Technical Note 718-485, January 2018. (Revised July 2020.)