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  • October 2016
  • Case

The Quiet Ascension of LA Fitness

By: John R. Wells and Gabriel Ellsworth
In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details
Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles
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  • 26 Oct 2015
  • Research & Ideas

What’s the Value of a Win in College Athletics?

and payday is courtesy of Assistant Professor Doug J. Chung, who reviewed 117 schools with Division I football and basketball teams, matching athletic performance with revenue flow covering an 11-year period. The findings were... View Details
Keywords: by Roberta Holland; Sports; Education
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

looked past their stubborn bargaining positions to their underlying interests. By stepping back and mapping the parties' real interests, it emerged that the farmers were worried about reduced water flow below the dam, the... View Details
Keywords: by Martha Lagace
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

cottage industry of business history. There were also swiftly flowing currents from this waterway into strategy, general management, and entrepreneurship. I think if you asked anyone here in those disciplines, they would tell you about... View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2022
  • Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

new jobs that were created in early-withdrawal states totaled roughly $900 million. Yet some 3 million workers lost $7.6 billion in benefits—cash that no longer flowed into state economies—the researchers found, citing US Department of... View Details
Keywords: by Rachel Layne
  • 11 Dec 2020
  • Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

talent to draw from, write the authors of a recent working paper titled Flight to Safety: How Economic Downturns Affect Talent Flows to Startups. This has important implications, says Shai Bernstein, an associate professor of business... View Details
Keywords: by Rachel Layne
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

terrible thing. Not only does it create a new social class of underground activity in the U.S., but it also creates millions of broken homes ... in Mexico." He concludes that legalizing the free flow of View Details
Keywords: by James Heskett
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

generally came down in support of the free exportation of jobs, regardless of how imperfect labor markets are in comparison with markets for capital, goods, and services. Those arguing for some kind of intervention in this market activity... View Details
Keywords: by James Heskett
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

perspective, the illegality of the practice and its misalignment with official organizational goals might be most salient. Thus, the topic of homer making puts the person disclosing it in a position of vulnerability, one in which hasty judgment is likely. The unusual... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

of the other members. It also flourishes in communities where resources are mobile. Q: Does this help explain the phenomenal increase in entrepreneurial activity we have witnessed over the past few years? A: Changes in the financial and View Details
Keywords: by William Mahoney
  • 13 Sep 2011
  • First Look

First Look: September 13

trustworthiness vary systematically across different stakeholder types and provide strong support for the validity of the depth and locus dimensions.   Working PapersSovereigns, Upstream Capital Flows and Global Imbalances Authors:Laura... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

complementors...using as an example Intel and the microprocessor-manufacturing game...as Nalebuff and Brandenburger explain: Along the vertical dimension of the Value Net are the company's customers and suppliers. Resources such as raw materials and View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 20 May 2014
  • First Look

First Look: May 20

  Publications August 2013 Journal of the European Economic Association Sovereigns, Upstream Capital Flows and Global Imbalances By: Alfaro, Laura, Sebnem Kalemli-Ozcan, and Vadym Volosovych Abstract—We construct measures of net private... View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

Flows By: Horton, John, William R. Kerr, and Christopher Stanton Abstract—Digital labor markets are rapidly expanding and connecting companies and contractors on a global basis. We review the environment in... View Details
Keywords: Re: Multiple Faculty
  • 08 Apr 2014
  • First Look

First Look: April 8

the labor market but do not result in weaker political preferences for redistribution. August 2013 Harvard Business Review 15 Rules for Negotiating a Job Offer By: Malhotra, Deepak Abstract—The author, a professor of negotiation at... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

outside opportunities in the labor market. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52495 March 2017 Review of Industrial Organization Challenges for Empirical Research on RPM By: MacKay, Alexander J., and David A.... View Details
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

non-connected stocks by up to 7.8% per year. Returns are concentrated around corporate news announcements, consistent with mutual fund managers gaining an informational advantage through the education networks. Our results suggest that social networks may be an... View Details
Keywords: Martha Lagace
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

flexibility," Collis says. "These are the cycles and choices that companies go through." The answers to these four questions, Collis says, flow out of an understanding of a firm's international advantage. "We talk about competitive... View Details
Keywords: by Julia Hanna
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

themselves as well as their managers believe that top performance in this industry is due to individual talent. This could be one reason that there is a great deal of mobility in this labor market. Stars are treated as free agents who can... View Details
Keywords: by Martha Lagace

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