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  • All HBS Web  (358)
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    • Research  (116)
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  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
Citation
Educators
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 13 Mar 2018
  • First Look

March 13, 2018

result, sponsorship does not close the gender gap in competitiveness or earnings. We discuss how these insights from the laboratory could help to inform the design of sponsorship programs in the field. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for companies trying to advance racial... View Details
Keywords: by Rachel Layne
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

really goes away. Since the dawn of advertising, retailers have made a point of marketing separate lines of branded products for men and women in many categories, even in cases where their functions are essentially the same. It's a concept called View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

social auditors and for auditing firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49303   Working Papers Monetary Policy Drivers of Bond and Equity Risks By: Campbell, John Y., Carolin E. Pflueger, and Luis M.... View Details
Keywords: Carmen Nobel
  • 17 Nov 2016
  • Op-Ed

What's Behind the Unexpected Trump Support from Women

access to birth control and health care. Those of us striving to advance gender equity must continue to join with the leaders and thinkers working to advance the rights of other disadvantaged groups to forge... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

Capital Regulation By: Greenwood, Robin, Samuel Gregory Hanson, Jeremy C. Stein, and Adi Sunderam Abstract—We propose three core principles that should inform the design of bank capital regulation. First, wherever possible, multiple constraints on the minimum level of... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

It is what Ron Heifetz [founder, Center for Public Leadership at Harvard's Kennedy School] calls the capacity to do adaptive work, to confront social problems that—like the problem of gender in organizations—have no known solutions. To... View Details
Keywords: by Mallory Stark
  • 25 Mar 2014
  • First Look

First Look: March 25

investment decisions. Our research, however, documents other critical criteria that investors use to make these decisions: the gender and physical attractiveness of the entrepreneurs themselves. Across a field setting (three... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

Deloitte, and the Centre for Corporate Governance in Africa, 2012. Abstract An abstract is unavailable at this time. Book: http://www.unglobalcompact.org/docs/news_events/upcoming/RioCSF/partner_deliverables/Making_Investment_Grade.pdf View Details
Keywords: Sean Silverthorne
  • 20 Aug 2024
  • Interview

Angel City Football Club: A New Business Model for Women’s Sports

By: Jeffrey F. Rayport, Brian Kenny and Nicole Tempest Keller
Angel City Football Club (ACFC) was founded in 2020 by venture capitalist Kara Nortman, entrepreneur Julie Uhrman, and actor and activist Natalie Portman. As outsiders to professional sports, the all-female founding team had rewritten the playbook for how to build a... View Details
Keywords: Brands and Branding; Gender; Franchise Ownership; Business Model; Sports Industry
Citation
Related
"Angel City Football Club: A New Business Model for Women’s Sports." Cold Call (podcast), Harvard Business Review Group, August 20, 2024. (Interviewed by Brian Kenny.)
  • 22 Nov 2011
  • First Look

First Look: November 22

Laid Off Sandra J. Sucher and Phillip AndrewsHarvard Business School Case 612-008 This case describes the experience of Anne Riley, a 28-year-old private equity analyst, who was laid off in 2008. The case explores the emotions she felt... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

several arguments. Individual pay transparency would eliminate a source of distraction (Srishti Mehra) and "would do more to eliminate gender and racial pay inequity than any other action," according to Miki Saxon. Will Quandt... View Details
Keywords: by James Heskett; Financial Services
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

different position,” the authors write. “This phenomenon may explain why the gender wage gap is large in the vertical [top-to-bottom] margin but small in the horizontal [peer-to-peer] margin.” Social forces may not be as effective as... View Details
Keywords: by Rachel Layne
  • October 2016
  • Case

The Quiet Ascension of LA Fitness

By: John R. Wells and Gabriel Ellsworth
In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details
Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles
Citation
Educators
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Wells, John R., and Gabriel Ellsworth. "The Quiet Ascension of LA Fitness." Harvard Business School Case 717-424, October 2016.
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

It’s a sticky but common dilemma for managers: A valued employee finds out that a coworker earns more, gets upset, and demands a raise. If gender or race figure into the wage gap, tensions can escalate fast. Companies, including Whole... View Details
Keywords: by Avery Forman
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

In 1962, the Harvard Business School faculty voted for women to be directly admitted to the two-year MBA Program for the first time. In September 1963, eight female students enrolled in the Class of 1965, alongside 676 men. The School has come a long way toward View Details
Keywords: by Carmen Nobel; Education
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

make the most of star power. Q: Why did you think there might be an important gender aspect to your research into star performers and their career development? How did you study this topic in depth? Boris Groysberg: A few years ago, my... View Details
Keywords: by Martha Lagace; Financial Services
  • 31 Oct 2017
  • Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

Negotiation A Company’s Evolving View of Gender Equity Few Women on Boards: Is There a Fix? What Do You Think? What subtle (or not so subtle) ways have you seen women discriminated against in the workplace?... View Details
Keywords: by Rosabeth Moss Kanter
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

2020. Forget Cash: There are Better Ways to Motivate EmployeesIn today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best incentive. How Gender... View Details
Keywords: by Sean Silverthorne
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