Filter Results:
(139)
Show Results For
- All HBS Web (300)
- Faculty Publications (61)
Show Results For
- All HBS Web (300)
- Faculty Publications (61)
Sort by
- Article
The Business Case for Investing in Physician Well-Being
By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
Observations: A lack of awareness regarding... View Details
Observations: A lack of awareness regarding... View Details
Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
Shanafelt, Tait D., Joel Goh, and Christine A. Sinsky. "The Business Case for Investing in Physician Well-Being." JAMA Internal Medicine 177, no. 12 (December 2017): 1826–1832. (doi:10.1001/jamainternmed.2017.4340.)
- 26 Jan 2015
- Research & Ideas
National Health Costs Could Decrease if Managers Reduce Work Stress
rarely experience just one form of stress, Goh, Pfeffer, and Zenios developed a mathematical model that enabled them to rigorously assess the impact of co-occurring factors. After coming up with formulas to... View Details
- November 2024
- Case
Group AMANA: Built to Last
By: Hise Gibson and Fares Khrais
The case chronicles the Bsaibes brothers’ journey in founding and operating Group AMANA; a contracting business founded in 1993, based in the United Arab Emirates with operations across the Middle East. Over the years, the business found itself grappling with major... View Details
Keywords: Business Model; Family Business; Transformation; Growth and Development Strategy; Management Succession; Business Strategy; Construction Industry; Middle East; Saudi Arabia; United Arab Emirates
Gibson, Hise, and Fares Khrais. "Group AMANA: Built to Last." Harvard Business School Case 625-068, November 2024.
- 2016
- Working Paper
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Working Paper, June 2016.
- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
Papanikolaou, Kellogg School of Management. On balance, novel drugs with unproven chemical formulas are riskier to pursue because they are less likely to win approval from the US Food and Drug... View Details
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
or leave their jobs due to burnout. They then correlated those numbers with the percentage of burnout experienced by doctors in different age groups and medical disciplines in order to estimate the overall effects of burnout on staffing... View Details
- 08 Dec 2022
- HBS Case
The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?
to its Russian employees and civilian customers of baby food and nutritional formula if it withdrew. "You don’t want to support war, but at the same time you don’t know if you will be making things worse or not." “It really gets at the... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
This is the first of our three-part "Leading in the Digital Era" series. Read parts two and three. "Got a driver’s license? Good! Now, step into this Formula 1 racecar." This was how one executive of a Latin... View Details
- 2011
- Book
Detour: My Unexpected, Amazing, Life Changing Journey With OnStar
By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business success and relieve personal... View Details
- 25 Jul 2023
- Research & Ideas
Could a Business Model Help Big Pharma Save Lives and Profit?
by harnessing a new business model. The bold approach worked. Gilead, one of the world’s leading antiviral makers, would sell its branded Hepatitis C medicines while offering local manufacturers voluntary licenses to produce generics,... View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
our formula for success is not as simple as it sounds. Companies can all too easily forget or ignore the basics, as we saw in the waning years of the last century. And succeeding at the eight business practices can be hard work.... View Details
- 25 Oct 2022
- Research & Ideas
Is Baseball Ready to Compete for the Next Generation of Fans?
visiting players come to your ballpark. Gazette: In recent years, English Premier League soccer and Formula One racing, two European sports, have grown significantly among under-40 Americans. Is baseball... View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
(iStockphoto/Anchiy) The late Professor Anthony Athos, an unforgettable member of the Harvard Business School faculty to all who knew him, used to have a favorite non-activity. He would take a break, leave the office, and take a seat on a... View Details
Keywords: by James Heskett
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
world." Santhanam Krishnan commented on the ultimate complementarity between the two concepts this way: "Commitment to remain adaptable to changing situations is the formula for survival "... View Details
Keywords: by Jim Heskett
- 02 Nov 2016
- Op-Ed
Government and Financial Tech Can Fix Cash Woes for Small Businesses
the cash flow edge. One aspect of this cash flow formula is the extent of time that small businesses wait for or don’t receive payment from the companies they supply. Insufficient or delayed financing is the... View Details
Keywords: by Karen Mills
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
or sculpture from the Tate collection, chosen based on the location, weather, and ambient noise surrounding the shaker. “Often there isn't a lot of strategic thinking behind their decision to be in social media” The provocative app is... View Details
- 29 Oct 2007
- HBS Case
Marketing Maria: Managing the Athlete Endorsement
When Serena Williams took Centre Court at Wimbledon on July 3, 2004, few gave her opponent, 17-year-old Russian star Maria Sharapova, much of a chance. But Sharapova took the Ladies' Singles championship in straight sets, catapulting her... View Details