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November 19, 2019
Article

The Unexpected Benefits of Pursuing a Passion Outside of Work

By: Jon M. Jachimowicz, Joyce He and Julian Arango

We are often told to pursue work we’re passionate about. But, for many people, this simply isn’t feasible. Not every job affords the possibility of doing what you love. And people care deeply about many different things—not all of which will be how they want to earn a... View Details

Keywords: Passion; Work; Health; Welfare; Satisfaction

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January 2023 (Revised August 2023)
Case

Veeva Systems and the Transformation to a Public Benefit Corporation

By: Ranjay Gulati and Allison M. Ciechanover

Peter Gassner, the co-founder and CEO of Veeva Systems, steered the company through rapid scaling from its launch in 2007 to 2022. Year after year, the company had exceeded expectations, with its market capitalization reaching $50 billion at its peak. By 2022, the... View Details

Keywords: Transformation; Corporate Governance; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Culture; Information Technology Industry; Technology Industry; United States; California

07 Aug 2019
Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

think that the regions that already had some amount of financial sector development would disproportionately benefit from the infrastructure investment. Could we pick your brain? We want to serve you—our readers—better. Could you please... View Details

Keywords: by Martha Lagace; Construction

September 1991
Case

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life

By: Robert G. Eccles Jr.

In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details

Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

might be the wrong way to do things in an innovation economy. Instead, maybe managers have to do the hard work of putting the puzzle pieces together and inviting people to bring their entire selves to work.” That approach can benefit... View Details

Keywords: by Roberta Holland; Technology

June 5, 2015
Article

How Banking Analysts' Biases Benefit Everyone Except Investors

By: George Serafeim, Joanne Horton and Shan Wu

Keywords: Banking; Sell-side Analysts; Financial Analysis; Financial Analysts; Career Management; Career Advancement; Labor Market; Prejudice and Bias; Investment Banking; Personal Development and Career

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November–December 2020
Article

Lifting the Veil: The Benefits of Cost Transparency

By: Bhavya Mohan, Ryan W. Buell and Leslie K. John

Firms do not typically disclose information on their costs to produce a good to consumers. However, we provide evidence of when and why doing so can increase consumers’ purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that... View Details

Keywords: Cost Transparency; Disclosure; Field Experiment; Cost; Trust; Consumer Behavior

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January 2004 (Revised June 2005)
Case

General Motors Corporation: Retiree Benefit Risk Management (B)

By: David F. Hawkins and Jacob Cohen

Supplements the (A) case. View Details

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April 2004
Article

Manufacturer Benefits from Information Integration with Retail Customers

By: Susan Kulp, Hau Lee and Elie Ofek

Keywords: Information; Integration; Customers; Sales

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1996
Book

The Private Company Board: Benefits & Best Practices

By: Robert B. Stobaugh

Keywords: Corporate Governance

November 2003 (Revised March 2004)
Case

General Motors Corporation: Retiree Benefit Risk Management (A)

By: David F. Hawkins and Jacob Cohen

General Motors issues $17 billion and uses $10 billion to reduce an unfunded pension obligation. View Details

Keywords: Retirement; Accounting; Compensation and Benefits; Auto Industry; United States

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November 2003 (Revised March 2004)
Teaching Note

General Motors Corporation: Retiree Benefit Risk Management (TN)

By: David F. Hawkins and Jacob Cohen

Teaching Note to (104-041). View Details

Keywords: Retirement; Risk Management; Compensation and Benefits; Auto Industry

2001
Book

Gifts of the Muse: Reframing the Debate about the Benefits of the Arts

By: Kevin F. McCarthy, Elizabeth A. Ondaatje, Laura Zakaras and Arthur C. Brooks

This study offers a new framework for understanding how the arts create private and public value, highlights the importance of the arts' intrinsic benefits and identifies how both instrumental and intrinsic benefits are created. View Details

Keywords: Arts And Society; Arts

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28 Sep 2012
Working Paper Summaries

Self-Serving Altruism? When Unethical Actions That Benefit Others Do Not Trigger Guilt

Keywords: by Francesca Gino, Shahar Ayal & Dan Ariely

2023
Working Paper

Beyond the Hype: Unveiling the Marginal Benefits of 3D Virtual Tours in Real Estate

By: Mengxia Zhang and Isamar Troncoso

3D virtual tours (VTs) have become a popular digital tool in real estate platforms, enabling potential buyers to virtually walk through the houses they search for online. In this paper, we study home sellers’ adoption of VTs and the VTs’ relative benefits compared to... View Details

Keywords: Marketing; AI and Machine Learning; Technology Adoption; Real Estate Industry

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

The benefits of creating good aren’t often apparent to companies, since they often don’t reap the rewards. Thus, many tend to practice “loss aversion,” avoiding a known downside rather than taking the risk of creating an even better... View Details

Keywords: by Lane Lambert

October 2013
Article

The Cheater's High: The Unexpected Affective Benefits of Unethical Behavior

By: N. E. Ruedy, C. Moore, F. Gino and M. Schweitzer

Many theories of moral behavior assume that unethical behavior triggers negative affect. In this paper, we challenge this assumption and demonstrate that unethical behavior can trigger positive affect, which we term a "cheater's high." Across six studies, we find that... View Details

Keywords: Moral Sensibility; Behavior; Satisfaction; Decision Making

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2023
Working Paper

The Benefits of Revealing Race: Evidence from Minority-owned Local Businesses

By: Abhay Aneja, Michael Luca and Oren Reshef

Is there latent demand to support Black-owned businesses? To explore, we analyze a new feature that made it easier to identify Black-owned restaurants on a large online platform. We find that labeling restaurants as “Black-owned” increased customer engagement and... View Details

Keywords: Black-owned Businesses; Race; Prejudice and Bias; Ownership; Knowledge Dissemination; Digital Platforms; Consumer Behavior; Food and Beverage Industry

August 2010 (Revised August 2012)
Supplement

Generation Health: A Pioneer in Genetics Benefit Management (B)

By: Robert F. Higgins

Keywords: Health; Research and Development; Biotechnology Industry

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure things with imperfect data in... View Details

Keywords: by Michael Blanding; Consumer Products

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