Publications

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August 2007 (Revised September 2007)
Case

Gome: Bidding for China Paradise

Gome, China's largest electronics retailer, has the opportunity to acquire China Paradise, the number three player in the Chinese electronic retailer industry. This happened in the general context of a great market development and potential consolidation of the... View Details

Keywords: Acquisition; Trade; Market Entry and Exit; Performance; Opportunities; Competition; Consolidation; Corporate Strategy; Electronics Industry; Retail Industry; China

Program

Compensation Committees

Corporate Director Certificate. Learn More Key Benefits This executive compensation training program will enable you and your committee to contribute more effectively to long-term performance, corporate profitability, and employee satisfaction. Details View Details

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

under-discussed issue.” Learning from the missteps of France Télécom can help business leaders take a more compassionate approach to restructuring, even when competitive pressures make those changes necessary. Sometimes that means taking... View Details

Keywords: by Michael Blanding

Web

Named Fellowship Funds - Alumni

opportunities on the African continent, the club provides services and resources for African students and any student with a professional or cultural interest in Africa. The club also promotes the engagement of the African business... View Details

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

First 1,000 Customers, we explored how these two-sided platforms got their start and attracted a significant number of early adopters based on a Harvard Business School case that professor Teixeira wrote with Morgan Brown. “Airbnb maintained a View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Business School and is the author of the book Fit to Compete: Why Honest Conversations about Your Company’s Capabilities Are the Key to a Winning Strategy. You Might Also Like: To Change Your Company's Culture, Don't Start by Trying to... View Details

Keywords: by Michael Beer

Web

Connect with Clubs - Recruiting

Cultural Club Co-Presidents Lucas Klegen lklegen@mba2025.hbs.edu Ana Vitoria Franca afranca@mba2025.hbs.edu Brew Club Co-Presidents Mike Westrom mwestrom@mba2025.hbs.edu Gabe Valdes gvaldes@mba2025.hbs.edu Club Email... View Details

October 2019 (Revised February 2020)
Case

Thermax—Changing of the Guard

By: Christina R. Wing and Inakshi Sobti

Thermax is an engineering company in India that provides integrated solutions in energy, environment, and chemicals. The Aga family along with family trusts owns 62% of the company. Post a restructuring exercise in 2000, Thermax transforms itself from a small family... View Details

Keywords: Family Business; Transformation; Business Conglomerates; Strategy; Management Succession; Selection and Staffing; Organizational Culture

May 1993 (Revised May 1994)
Case

Managing for Integrity: Three Vignettes

By: Lynn S. Paine

Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and... View Details

Keywords: Growth Management; Ethics; Decision Making; Organizational Culture; Financial Management; Sales; Organizational Change and Adaptation

20 Jun 2005
Research & Ideas

Creating a Positive Professional Image

conforming to the dominant workplace culture while being careful not to draw attention to identity group differences and one's unique cultural background. Rather than adopting one strategy wholesale, most... View Details

Keywords: by Mallory Stark

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

top to wave the flag. That’s an unfair burden,” Mayo says. “If real systemic change is going to happen, it has to come from the white majority who often are in positions that give them greater leverage to View Details

Keywords: by Dina Gerdeman

October 2019
Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta

Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details

March 2018
Case

Zensar Technologies Ltd.

By: Joseph B. Fuller and Tanvi Deshpande

Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy... View Details

Keywords: Digitalization; Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry