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  • All HBS Web  (5,250)
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  • All HBS Web  (5,250)
    • People  (17)
    • News  (962)
    • Research  (3,237)
    • Events  (21)
    • Multimedia  (35)
  • Faculty Publications  (2,008)
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  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

of McAfee and EMC. “Security people recognize they are in the business of pattern recognition. It has happened before, but in a much more human way.” BrightPoint’s business View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • 24 Oct 2016
  • News

Health Care Pioneer Giusti Named McCance Senior Fellow at HBS

Allison McCance Family Senior Fellow of Business Administration at HBS. Funded by Henry McCance (MBA 1966) and family, the endowed position was established in 2016 to support a faculty member who is working at the intersection of View Details
Keywords: Susan Young
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

industry. Would the industry be best served by a model in which these three entities operate under one umbrella? —Marguerite Soeteman-Reijnen (AMP 190, 2016) CARTY: The growth and development of the airline industry over the last 30 years... View Details
Keywords: Julia Hanna
  • 01 Oct 1998
  • News

Playing to Win

in turning losing teams into winners, Louis-Dreyfus has an enviable record of reshaping underperforming companies into formidable competitors. A scion of one of France's most prominent business families, he rejuvenated IMS International,... View Details
Keywords: Garry Emmons
  • 01 Mar 2017
  • News

The Middle Way

canoes, dwellings, and totem poles. A road now bisects the hill and the coast, with a busy logging facility operating just off the water. Hulking yellow vehicles relocate felled trees around a dirt lot, navigating stacks of... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

"institutions have to fully understand and be able to implement superior customer service. "Each service interaction forms the basis of a consumer's perceptions of the overall quality of an organization," the authors continue. "How well a View Details
  • 01 Sep 2009
  • News

A Student Plan Goes to Washington

charter the CGC, while funding would come predominantly from public investors. To launch the college, the proposal seeks a congressional mandate to require companies receiving federal TARP bailout money to allocate three board seats to directors employed by the CGC.... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government
  • 19 Aug 2013
  • News

Bees Make a Sweet Deal for African Farmers

on the spot, then processed, packed, and distributed the honey and related products for sale in supermarket chains. To date, the company has helped more than 9,000 small-scale beekeepers (over 45 percent of them women) and its business... View Details
Keywords: Agriculture; Finance; Health, Social Assistance; Management
  • 07 Sep 2021
  • News

September 2021 Alumni Books

moments of a boy’s life. Silent Winds, Dry Seas is a poetic, powerful, and universal novel of identity and place, of the legacies of colonialism, tradition, modernity, and emigration, and of what a family will sacrifice for its children to thrive. Direct Selling: A... View Details
Keywords: Margie Kelley
  • 01 Mar 2011
  • News

James McNerney Jr.

There’s a theme over the past twenty years of American companies creating more horizontal business models that require depending on others for fundamental things. A lot of View Details
Keywords: Julia Hanna; interview; Transportation Equipment Manufacturing; Manufacturing; Air Transportation; Transportation
  • 11 Sep 2018
  • News

Bringing Government Up to Code

that someone moved from the city manager at Mountain View is now the city manager in Oakland. There's just a little less of that cross-pollination and people just moving jobs every two years, which may be a good thing or a bad thing. So our View Details
  • 01 Apr 2000
  • News

Getting the Message

marketing-services firms, describes the $4 billion spent last year as "chicken feed." What he finds interesting about the Web is the impact it is having on the wider area of communication services. Sorrell, whose business leadership... View Details
Keywords: Susan Young
  • 01 Mar 2010
  • News

Slum for Sale

area. Written with the assistance of Namrata Arora, a research associate at the HBS India Research Center, the case considers the potential risks and rewards of approaching an area like Dharavi with a new model in mind: slums as lucrative... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 01 Jun 2013
  • News

Collective Wisdom

according to Karim R. Lakhani, is that thanks to the Internet, crowdsourcing has moved into new and unexpected industries and organizations, establishing itself as a mainstream strategy for innovating and gaining a competitive edge. Lakhani, the Lumry Family Associate... View Details
Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2013
  • News

Who Are We?

business I've ever operated," says Whiteside, surveying a herd of Aberdeen Angus and Red Devon cattle from the cab of a 1992 Ford pickup with an odometer topping 143,000 miles. "For one thing, it involves nature, which you can't control.... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 01 Dec 2004
  • News

A Life by Design

design — a career as varied as the teams she assembled. Fresh out of New York’s Fashion Institute of Technology, Ross started her own highly successful jewelry business on the strength of a $60,000 purchase order written on the spot by a... View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Dec 2000
  • News

Opening Doors: Inside the World of Museum Management

In 1995, Boston's Museum of Fine Arts reopened its grand front entrance on busy Huntington Avenue. The symbolism was hard to miss. After decades of attracting a scholarly, sophisticated, highbrow crowd to its side entry, the MFA was... View Details
Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Dec 2004
  • News

Clubs Offer Popular Management Programs

Executive Education courses. The Charlotte program is similarly motivated, offering the course as a benefit to local companies and using proceeds to support nonprofits in the community. “We basically took the Buffalo program and used it as a View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2004
  • News

Reforming Company Boards

exceed analyst expectations. Businesses do not grow that way. If they’re managed well, they grow incrementally, with minor setbacks. The model that we have come to rely on — that companies’ earnings grow... View Details
Keywords: Corporate Services
  • 06 Dec 2021
  • News

Monaco's Digital Transformation

and corporate and real estate taxes. According to Genta, Monaco’s business model is based mainly on real estate—among the most expensive in the world—representing 20 percent of the country’s GDP. EMBRACING... View Details
Keywords: Jennifer Gillespie
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