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  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

them. The result of all this is "the best serving the best," or as Ritz-Carlton's mission states, "Ladies and gentlemen serving ladies and gentlemen." This self-reinforcing source of operating leverage must be managed... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • Web

Course Overview - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses Course Overview Course Overview In keeping with the mission of Harvard Business School—to educate leaders who make a difference in... View Details
  • 13 Mar 2012
  • First Look

First Look: March 13

independent films, including those not supported by the Sundance Labs. Thirty years after Sundance was founded, its top management team wonders whether the mission of Sundance would be best served by increasing and improving the supply of... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

soon after the earthquake hit: “If help is needed, then help. Don’t worry about profits.” Kigawa, who believed it was Yamato’s social mission to restore services as quickly as possible, managed to resume deliveries 10 days after the earth... View Details
Keywords: by Dina Gerdeman
  • 2021
  • Book

The Heart of Business—Leadership Principles for the Next Era of Capitalism

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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  • Web

Events - Business & Environment

learn more about the Salata Institute’s mission and how it is working to engage and support alumni in advancing impactful climate and sustainability solutions around the world. This event will feature remarks by: Jim Stock, Harold... View Details
  • Web

Team - Case Method Project

specialization in urban and colonial studies from Columbia University. She has a deep passion for engaged pedagogy and historiography, both of which inform her mission to make high-quality education in history and civics equitable and... View Details
  • 08 Feb 2023
  • News

Alumni-Cofounded Company Sells to CVS for $10.6 Billion

2019. Oak Street Health CEO Mike Pykosz, a 2007 Harvard Law School alumnus, told the Journal that “[this] agreement with CVS Health will accelerate our ability to deliver on our mission and continue improving health outcomes, lowering... View Details
  • Profile

Davida Bynum

system in our classroom. Throughout the year, we learned about the science and technology of astronauts, robotic engineering, and mission control specialists which culminated into a final “mission” and week-long field trip at NASA’s Space... View Details
  • Web

Impact Stories | Social Enterprise | Harvard Business School

Kim-Parker (M... Riding the WAVE Misan Rewane MBA 2013 When describing the experience of running WAVE (West Africa Vocational... Starting a For Profit Social Enterprise at HBS Philip Blackett MBA 2016 Figuring Out Her Mission Ming Min Hui... View Details
  • Web

Social Enterprise - Faculty & Research

aiming to continually improve programs that supported the career success and well-being of its students. How would the foundation sustain momentum with donors and make the most meaningful difference for generations of rural students in Kazakhstan? Keywords: View Details
  • January 2020 (Revised July 2020)
  • Case

BlackRock: Linking Purpose to Profit

By: Aiyesha Dey
The case revolves around the actions that Barbara Novick, co-founder and Vice-Chair of Blackrock, and Michelle Edkins, Global Head of Investment Stewardship, would need to take in response to the controversial CEO letters from Laurence (Larry) Fink, Chairman and CEO of... View Details
Keywords: Boards Of Directors; Institutional Investors; Disclosure; Transparency; Corporate Purpose; Corporate Profits; ESG; ESG Disclosure Metrics; Corporate Sustainability; Engagement Strategy Of Institutions; Stewardship Role Of Institutions; BlackRock; Corporate Governance; Governing and Advisory Boards; Institutional Investing; Accounting; Corporate Disclosure; Mission and Purpose; Profit; Environmental Sustainability; Climate Change; Diversity; Corporate Accountability; Financial Services Industry; United States
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  • Web

Health Care - Faculty & Research

considers approaches to grow the company while maintaining the company purpose—to provide value to customers and improve their quality of life. Keywords: Small Business ; Change Management ; Decision Making ; Values and Beliefs ; Health ; Medical Specialties ;... View Details
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

organization to be successful, it needs to be led, managed, and governed well. Leading, Managing, And Governing Governance provides a broad sense of purpose or mission for the group and gives the group a sense of stability. Without... View Details
Keywords: by John A. Davis
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

telecommunications venture initially forayed into Japan on a learning expedition to better understand the country's sophisticated consumers, but was soon captivated by the established market. The exploratory mission quickly morphed into... View Details
Keywords: by Dina Gerdeman
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

organizations use AARs selectively given the significant amount of resources required to do them well. AARs should also focus on areas that are mission critical for the greatest payoff. They offer four fundamentals of the AAR process: the... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

features her battle-tested advice for the newly diagnosed and their caretakers. In this episode of Skydeck, Kathy and I talk about how she learned those lessons, the mission and work of the Multiple Myeloma Research Foundation that she... View Details
  • Web

Advisory Board - Entrepreneurship

(board member), the ELCA Fund for Leaders in Mission (leadership council), the Dartmouth College President's Leadership Council, and the Wake Forest Parents' Council, and is a guest lecturer at various business schools. He and his wife... View Details
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

may be around what counts as impact,” De Freitas says, noting that managers need to communicate the organization’s higher mission so that they can clarify an employee’s role in achieving it. It doesn’t take much to live a life with more... View Details
Keywords: by Shalene Gupta