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Publications

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  • All HBS Web  (1,716)
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  • All HBS Web  (1,716)
    • People  (9)
    • News  (316)
    • Research  (1,050)
    • Events  (15)
    • Multimedia  (10)
  • Faculty Publications  (856)
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  • 03 May 2024
  • Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

learning to think like a strategic leader. What resonated with me deeply was the way each case study became a narrative of decision-making, where we had to navigate through uncertainties and conflicting perspectives. This experience not only sharpened my View Details
  • Web

Frequently Asked Questions | HBS Online

of Digital Innovation and Strategy CORe AI Essentials for Business Alternative Investments Business Analytics Business and Climate Change Business Strategy Creating Brand Value Design Thinking and Innovation Digital Marketing Strategy... View Details
  • 15 Jun 2021
  • News

Leading at State

cases as “The 2010 Chilean Mining Rescue” and “SOFWERX: Innovation at US Special Operations Command,” as well as Karim Lakhani’s work on data analytics and AI. For Carol Perez, now acting under secretary of state for management, a key... View Details
Keywords: leadership; international relations; politics; Executive Education
  • 01 Sep 2023
  • News

Alumni and Faculty Books

to the underlying belief structure. Kusin uses a broad range of analytic tools enhanced and supplemented by 20 years of data collection, polling, and anecdotes from the highest level of access to deconstruct what actually exists. The... View Details
  • 2012
  • Book

The Culture Cycle: How to Shape the Unseen Force That Transforms Performance

By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
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Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
  • 03 Oct 2011
  • Research & Ideas

Transforming Manufacturing Waste into Profit

It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
Keywords: by Michael Blanding; Manufacturing
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

purchasing other relevant products, from movies and books to clothes and food. Global spending on big data and business analytics is expected to increase 12 percent to $189 billion this year, and rise another 45 percent to $274 billion by... View Details
Keywords: by Dina Gerdeman
  • 2015
  • Working Paper

Competitiveness and Clusters: Implications for a New European Growth Strategy

By: Christian H.M. Ketels
This paper develops policy recommendations on the use of cluster-based economic policies and the adoption of a new concept of competitiveness in the context of the new growth path that WWWforEurope aims to outline.
A first section discusses and derives an... View Details
Keywords: Competitiveness; Clusters; Economic Policy; European Union; Competition; Industry Clusters; Policy; Economic Growth; European Union
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Ketels, Christian H.M. "Competitiveness and Clusters: Implications for a New European Growth Strategy." WWW for Europe Working Paper Series, No. 84, February 2015.
  • 07 Mar 2016
  • HBS Seminar

Scott Stern, MIT Sloan School of Management

  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

Founder, Chairman & CEO, Boston Culinary Group, Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Harvard College, 1967 A.B., Government and Economics LIFELONG LESSON FROM HBS "The analytical process I learned at HBS... View Details
  • August 2018 (Revised October 2019)
  • Case

C3.ai—Driven to Succeed

By: Robert Simons and George Gonzalez
CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details
Keywords: Strategy Execution; Performance Measurement; Critical Performance Variables; Strategic Boundaries; Internet Of Things; Artificial Intelligence; Software Development; Big Data; Machine Learning; Business Startups; Management Style; Business Strategy; Performance; Measurement and Metrics; Organizational Culture; AI and Machine Learning; Digital Transformation; Applications and Software; Digital Marketing; Analytics and Data Science; Technology Industry; United States; California
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Simons, Robert, and George Gonzalez. "C3.ai—Driven to Succeed." Harvard Business School Case 119-004, August 2018. (Revised October 2019.)
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

analog, but it can be effective in bringing up unpleasant memories. Pushing anxiety buttons is manipulative in the worse sense of the word. But it can be an effective tactic. Once aroused, anxieties do not necessarily disappear when a person is confronted with an View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

patients alike will be able to track and share air quality analytics in a very democratized way from their handheld sensors connected to their mobile phones and organized and served up by third-party rating databases like the future... View Details
Keywords: by Dina Gerdeman
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases.  But when data analytics is used... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

steely determination will trump an analytically brilliant memo every time. If urgency is low, never patiently wait for a crisis (which may never come) to solve your problems. Bring the outside in. Act with urgency every day. If you are... View Details
Keywords: by John P. Kotter
  • Web

Business Economics Online Course | HBS Online

Harvard Business School offers to incoming students. I majored in engineering and minored in economics as an undergraduate, but the content of Business Analytics and Economics for Managers showed me new ways for using the theoretical... View Details
  • 01 Sep 2023
  • News

The Exchange: Where Ethics Meet Economics

and analytics with sound managerial judgment. If you look at the settings in which Max and I have been involved, it’s not that organizations weren’t using data; they were. But the economics and behavioral science tool kit can help... View Details
Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information
  • 04 Apr 2018
  • Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
Keywords: by John Macomber; Construction; Green Technology
  • February 2020 (Revised April 2021)
  • Case

StockX: The Stock Market of Things

By: Chiara Farronato, John J. Horton, Annelena Lobb and Julia Kelley
Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition sneakers. Sneaker resale prices often fluctuated over time based on supply and demand, creating a robust... View Details
Keywords: Markets; Auctions; Bids and Bidding; Demand and Consumers; Consumer Behavior; Analytics and Data Science; Market Design; Digital Platforms; Market Transactions; Marketplace Matching; Supply and Industry; Analysis; Price; Product Marketing; Product Launch; Apparel and Accessories Industry; Fashion Industry; North and Central America; United States; Michigan; Detroit
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Farronato, Chiara, John J. Horton, Annelena Lobb, and Julia Kelley. "StockX: The Stock Market of Things." Harvard Business School Case 620-062, February 2020. (Revised April 2021.)
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