Publications

Educators

January–February 2022
Article

Mobilizing the U.S. Military’s TRICARE Program for Value-Based Care: A Report From the Defense Health Board

By: Robert S. Kaplan, Paul R. Schaettle, Vivian S. Lee, Michael D. Parkinson, Gregory H. Gorman and Michael-Anne Browne

The U.S. Military Health System spends about $50 billion annually through its TRICARE health plans to provide care to 9.6 million active duty service members, retirees, and their families. TRICARE, historically, has used the predominant U.S. fee-for-service payment... View Details

Keywords: Military Health System; Value-based Healthcare; Health Care and Treatment; United States

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24 Feb 2016
News

Did William Alden Invent the Car of the Future in the 1960s?

William Alden (MBA 1952) was sorting mail when he had the thought: The concept behind the automated conveyer system he was perfecting for routing letters could be used to move... View Details

01 May 2017
News

The Debate on Corporate Tax Reform Just Started for Real

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

EMC (and one essay by a man). "It bubbled up organically," Groysberg says. "And in that way the message they created was more compelling than a marketing campaign. It's helping the company to recruit women,... View Details

Keywords: by Carmen Nobel

September 2021
Article

Did Technology Contribute to the Housing Boom? Evidence from MERS

By: Stefan Lewellen and Emily Williams

We examine the effects of the Mortgage Electronic Registration System, or MERS, on mortgage origination volumes and foreclosure rates prior to the Great Recession. MERS was introduced in the late 1990s and significantly reduced the cost and time associated with... View Details

Keywords: Credit Supply; Housing Boom; Financial Innovation; Nonbank Lenders; Mortgages; Credit; Expansion; Information Technology; Outcome or Result

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11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

in the book the different roles, frequencies, participants, and agendas for operational review meetings and strategy review meetings. We open the book with a View Details

Keywords: by Martha Lagace

2017
Book

Forged in Crisis: The Power of Courageous Leadership in Turbulent Times

By: Nancy F. Koehn

An enthralling historical narrative filled with critical leadership insights that will be of interest to a wide range of readers—including those in government, business, education, and the arts—Forged in Crisis spotlights five masters of crisis: polar explorer... View Details

Keywords: Leadership; Personal Characteristics; Crisis Management; Biography

23 Oct 2020
Video

Entrepreneurship Opportunities in a Post-COVID World: The Future of EdTech

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Who do you think was the most significant figure in the history of sales? A: Probably John H. Patterson at National Cash Register (NCR). Patterson, who lived from 1844 to 1922, was a contemporary of View Details

Keywords: by Laura Linard

2013
Working Paper

Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

By: Geoffrey Jones and Christina Lubinski

This working paper examines the growth of corporate environmentalism in the West German chemical industry between the 1950s and the 1980s. German business has been regarded as pioneering corporate environmentalism after World War II. In contrast, this study reveals... View Details

Keywords: Sustainability; Green Business; Pollution; Environmental Sustainability; Business History; Chemical Industry; Germany; United States

SSRN

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2009
Article

Synthesis by Microbes or Chemists? Pharmaceutical Research and Manufacturing in the Antibiotic Era

By: Arthur A. Daemmrich

This article presents a case study of the rise of Pfizer as a leading pharmaceutical company, with a focus on changing relationships between manufacturing technology and R&D between the mid-1940s and the mid-1960s. Pfizer first moved into pharmaceuticals through... View Details

Keywords: Research and Development; Production; Technology; Transformation; Relationships; Success; Organizations; Programs; Chemicals; Alignment; Pharmaceutical Industry; United States

2023
Book

Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems

By: Frances X. Frei and Anne Morriss

Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of... View Details

Keywords: Leading Change; Performance Improvement; Problems and Challenges; Organizational Change and Adaptation; Organizational Culture

17 Jan 2024
HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

this discount tactic, such as buy one, get the second 50 percent off. “I’m seeing a little bit more of this lately. People forget they’re paying full price for one of the items,” Ofek says. “They focus on... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Retail

22 Feb 2018
Book

The New History of American Capitalism

property come into being and inflect material and ideological life. The study of finance as a concept constructed by law and naturalized by economics is one theme that the new history of American capitalism... View Details

Keywords: Manufacturing

23 Aug 2022
News

HBS HR and the Future of Work: Q+A with Ellen Mahoney and Erin Graham

April 1999
Case

French Pension System, The: On The Verge Of Retirement? (Abridged)

By: David A. Moss

Surveys the French pension system, its particular institutional characteristics, and some of the critical challenges and opportunities facing French reformers. Like almost every other industrialized country, France has a large pay-as-you-go public pension system that... View Details

Keywords: Retirement; Governing Rules, Regulations, and Reforms; Policy; Economic Growth; Economics; Capital Markets; Wages; Public Administration Industry; France

Educators