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  • February 1985 (Revised September 1988)
  • Case

Komatsu Ltd.

By: Christopher A. Bartlett
Reviews and updates the structure and characteristics of the earth-moving equipment industry presented in the companion case, Caterpillar Tractor Co. After revealing that CAT has suffered major financial losses during the period from 1981 through 1984, the case... View Details
Keywords: Financial Crisis; Machinery and Machining; Price; Growth and Development; Brands and Branding; Product Development; Production; Competitive Strategy; Global Strategy; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry
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  • March 2021
  • Case

VideaHealth: Building the AI Factory

By: Karim R. Lakhani and Amy Klopfenstein
Florian Hillen, co-founder and CEO of VideaHealth, a startup that used artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. A process for quickly building and iterating on new... View Details
Keywords: Artificial Intelligence; Innovation and Invention; Disruptive Innovation; Technological Innovation; Information Technology; Applications and Software; Technology Adoption; Digital Platforms; Entrepreneurship; AI and Machine Learning; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; North and Central America; United States; Massachusetts; Cambridge
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  • 30 Aug 2011
  • First Look

First Look: August 30

  PublicationsEmotion-induced Engagement in Internet Video Ads Authors:Thales S. Teixeira, Michel Wedel, and Rik Pieters Publication:Journal of Marketing Research (forthcoming) Abstract This study shows how advertisers can leverage... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the... View Details
Keywords: by Danielle Kost
  • Web

Profiles - MBA

reminder that the world we live in is far from perfect, but in every challenge is a chance to envision a new way of thinking and of doing, and I am excited to join a cohort dedicated to bringing that vision... View Details
  • 2024
  • Working Paper

The Uneven Impact of Generative AI on Entrepreneurial Performance

By: Nicholas G. Otis, Rowan Clarke, Solène Delecourt, David Holtz and Rembrand Koning
Scalable and low-cost AI assistance has the potential to improve firm decision-making and economic performance. However, running a business involves a myriad of open-ended problems, making it difficult to know whether recent AI advances can help business owners make... View Details
Keywords: AI and Machine Learning; Performance Improvement; Small Business; Decision Choices and Conditions; Kenya
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  • 01 Dec 2023
  • News

Thinking Ahead

Lab at the Digital Data Design Institute at Harvard; his research develops tools for machine learning that mitigate bias and enhance privacy. Generative AI poses a greater risk to privacy by its nature, Neel... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

accounted for 29 percent. The researchers used machine learning algorithms to map the text of the job descriptions into six distinct clusters of skills: administrative, management of financial and material... View Details
Keywords: by Jay Fitzgerald
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee View Details
Keywords: by Julia Hanna; Food & Beverage
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

overhead, and it was planning an additional layoff of 8,300 employees at the time Dunlap took over. At the same time it invested in new paper machines and attempted to... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

applications, internet and mobile communications, and AI, especially when tied to machine learning and deep learning. “One of the major effects... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

sewing machine, you have to learn how to use the machine and make sure your customers are going to like the products that you’ll produce with the sewing machine. The grace period afforded people the time to... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

use of the facsimile machine took off. The movement of goods across the world was facilitated by the development of larger ocean-going ships, or super-freighters, and the growth of containerization. The flow... View Details
Keywords: by Geoffrey Jones
  • July–August 2023
  • Article

What Smart Companies Know About Integrating AI

By: Silvio Palumbo and David Edelman
AI has the power to gather, analyze, and utilize enormous volumes of individual customer data to achieve precision and scale in personalization. The experiences of Mercury Financial, CVS Health, and Starbucks debunk the prevailing notion that extracting value from AI... View Details
Keywords: AI and Machine Learning; Customization and Personalization; Integration; Technology Adoption
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  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

subclinical stress in young adults and accelerate neuropsychiatric clinical trials. Willow uses machine learning—with Human-in-the-loop—to train personalized AI models that can be used for continuous disease... View Details
  • 25 Jan 2021
  • Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • Web

Technology & Innovation - Faculty & Research

Machine Learning ; Technology Adoption ; Disruptive Innovation ; Technological Innovation ; Management Style ; Organizational Culture ; Success ; Technology Industry ; Health Industry ; United States Citation Educators Purchase Related... View Details
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

represented by debates over machines versus humans, analytics versus intuition, economic versus societal value, exploration versus exploitation, egoism versus altruism, etc.” "What we need to do is think of the oneness of nature View Details
Keywords: by Kristen Senz
  • February 2022 (Revised September 2022)
  • Case

InstaDeep: AI Innovation Born in Africa (A)

By: Shikhar Ghosh and Esel Çekin
Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.].... View Details
Keywords: AI; Artificial Intelligence; Entrepreneurship; Operations; Business Subsidiaries; Brands and Branding; Innovation and Invention; Growth and Development Strategy; AI and Machine Learning; Technology Industry; Africa
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  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

The work of Timnit Gebru and Margaret Mitchell offers a high-profile example, Opie notes. Gebru, who’s Black, and Mitchell, who’s white, explored fairness in machine learning... View Details
Keywords: by Pamela Reynolds