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  • 03 May 2019
  • News

It’s All About Mindset

  • October 2021 (Revised November 2021)
  • Case

Bodega Aurrera: eCommerce at the Base of the Pyramid

By: Michael Chu, Álvaro Rodríguez Arregui, Carla Larangeira and Jenyfeer Martinez Buitrago
Bodega Aurrera, serving the base of the pyramid and Walmart’s main Mexican format, is considering launching a full eCommerce channel as Covid-19 has erupted in the country. In 2019, Bodega Aurrera accounted for 45% of revenues and 2,748 of Walmex’s 3,416 stores. Having... View Details
Keywords: Ecommerce; Bottom Of The Pyramid; Digitalization; Omnichannel; Walmart; Business Model; Internet and the Web; Marketing Channels; Technology Adoption; E-commerce; Retail Industry; Latin America; Mexico
Related

    Talk, Inc.

    How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives... View Details
    • March 2009
    • Case

    Incept LLC and Confluent Surgical (A)

    By: Bhaskar Chakravorti, Toby E. Stuart and James Weber
    A venture capitalist must decide whether to invest in a medical technology company that licenses intellectual property from a privately held IP holding company based on a platform technology. Entrepreneurs Amar Sawhney and Fred Khosravi founded Incept LLC to... View Details
    Keywords: Business Model; Entrepreneurship; Intellectual Property; Rights; Agreements and Arrangements; Partners and Partnerships; Trust; Medical Devices and Supplies Industry
    Related
    • December 2018
    • Supplement

    The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)

    By: Tsedal Neeley
    Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting... View Details
    Keywords: GLOBAL-LOCAL; Global Identity; Local Identity; Accounting Discrepency; Globalization; Leadership; Trust; Organizational Culture; Organizational Design; Organizations; Identity; Local Range; Global Range; Values and Beliefs; Accounting Audits
    Related
    • Web

    Faculty & Advisors | MBA

    Agenus. David Shaywitz MD ‘99, Harvard University and Massachusetts Institute of Technology (Health Sciences and Technology Program); AB, Biochemistry, Harvard University David is the founder of Astounding HealthTech Advisory Services and serves a View Details
    • 2024
    • Working Paper

    Anti-Political-Establishment Citizens: An In-Depth Study from Two Latin American Countries

    By: Loreto Cox and Natalia Garbiras-Diaz
    Building on citizens’ animosity towards politicians, anti-establishment parties and candidates have achieved significant electoral success. While recent studies examine the supply-side, we know little about what drives citizens’ anti-establishment sentiments and how... View Details
    Keywords: Political Parties; Political Instability; Democracy; Elections; Electoral Behavior; Election Outcomes; Ideology; Political Elections; Policy; Governance; Government and Politics; Social Issues; Society; Perception; Crime and Corruption; Latin America; South America; Colombia; Peru
    Related
    • December 2012 (Revised November 2014)
    • Case

    W.R. Grace & Co.: Dealing with Asbestos Torts

    By: Stuart C. Gilson and Sarah L. Abbott
    A manufacturer of building products and specialty chemicals, W. R. Grace & Co. filed for Chapter 11 bankruptcy in 2001 in response to a flood of lawsuits alleging that its products contained asbestos, and had caused hundreds of thousands of people to contract... View Details
    Keywords: Bankruptcy Reorganization; Business Failures; Environmental Regulations; Class Action Lawsuits; Natural Environment; Valuation; Health Disorders; Capital Structure; Restructuring; Lawsuits and Litigation; Chemicals; Crisis Management; Insolvency and Bankruptcy; Legal Liability; Construction Industry; Chemical Industry; United States
    Related
    • 13 Apr 2021
    • News

    Managing a Top Performer Who Alienates Their Colleagues

    • November 1991 (Revised June 1997)
    • Case

    Micom Caribe (A)

    By: David M. Upton and Joshua D. Margolis
    Describes the Puerto Rican manufacturing plant of a transnational company. The award-winning plant has dramatically improved the quality of flexibility of its operations, by taking a radical approach to manufacturing. The methods center on the use of specific... View Details
    Keywords: Business Plan; Multinational Firms and Management; Management Analysis, Tools, and Techniques; Product Launch; Production; Performance Improvement; Quality; Strategy; Manufacturing Industry
    Related

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • Program

      Authentic Leader Development

      actions and enables them to earn the trust of subordinates, peers, and shareholders. In this program, you will uncover, analyze, and strengthen the unique characteristics that enable leading with authenticity and purpose—and become the... View Details
      • January 2025
      • Supplement

      Negotiating a Legacy at Sustainable Harvest (B)

      By: Jillian Jordan, Julian Zlatev, Alicia Dadlani and Martha Hostetter
      The specialty coffee importer Sustainable Harvest was the first certified B Corp in the coffee industry due to its investments in building coffee farmers’ capacity and livelihood. But in 2022, after coffee prices plummeted and the company’s bank declined to extend its... View Details
      Keywords: Negotiation; Acquisition; Trust; Ethics; Agribusiness; Volatility; Futures and Commodity Futures; Social Enterprise; Valuation; Food and Beverage Industry; United States; Europe
      Related
      • 14 Jun 2023
      • Research & Ideas

      Four Steps to Building the Psychological Safety That High-Performing Teams Need

      to be candid, to ask for help, to share mistakes, we won’t get things done,” Edmondson explains. After all, very few jobs are performed alone, and in a world where remote work is on the rise and teams are far-flung, that sense of trust... View Details
      Keywords: by Kara Baskin
      • January 2025
      • Case

      Negotiating a Legacy at Sustainable Harvest (A)

      By: Jillian Jordan, Julian Zlatev, Alicia Dadlani and Martha Hostetter
      The specialty coffee importer Sustainable Harvest was the first certified B Corp in the coffee industry due to its investments in building coffee farmers’ capacity and livelihood. But in 2022, after coffee prices plummeted and the company’s bank declined to extend its... View Details
      Keywords: Negotiation; Acquisition; Trust; Ethics; Agribusiness; Volatility; Futures and Commodity Futures; Social Enterprise; Valuation; Food and Beverage Industry; United States; Europe
      Related
      • 2023
      • Working Paper

      Algorithm Failures and Consumers' Response: Evidence from Zillow

      By: Isamar Troncoso, Runshan Fu, Nikhil Malik and Davide Proserpio
      In November 2021, Zillow announced the closure of its iBuyer business. Popular media largely attributed this to a failure of its proprietary forecasting algorithm. We study the response of consumers to Zillow’s iBuyer business closure. We show that after the iBuyer... View Details
      Keywords: Algorithmic Pricing; Price; Forecasting and Prediction; Consumer Behavior; Real Estate Industry
      Related
      • 17 Jul 2023
      • Research & Ideas

      Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

      labor market, and a workforce whose trust has been shaken by the pandemic. “People are quitting, and companies are noticing that it’s harder to get people to join the company and hold on to them, so they’re going back to the drawing... View Details
      Keywords: by Avery Forman
      • Program

      Changing the Game

      Learn More Key Benefits This program improves your performance in a wide range of competitive transactions. You will return to your company ready to make the right moves during negotiations and become a skilled representative your organization can View Details
      • 07 Nov 2023
      • Research & Ideas

      When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

      graphic design. Freelancers constituted 36 percent of the US workforce in 2021, according to Upwork, a freelance platform. Aiming to establish trust in this largely virtual gig world, many platforms encourage freelancers to include a... View Details
      Keywords: by Scott Van Voorhis
      • 2010
      • Working Paper

      A New Model of Integrity: The Missing Factor Of Production (PDF file of Keynote and PowerPoint Slides)

      By: Michael C. Jensen, Kari L. Granger and Werner Erhard

      An Actionable Pathway To Dramatic Increases In Individual And Organizational Performance.

      Full Day Executive Program Seminar taught at Olin Business School, Washington University, St. Louis, MO.

      Workshop Objectives:

      To provide you and your... View Details

      Keywords: Performance Improvement; Programs; Trust; Competitive Advantage; Value Creation; Washington (state, US)
      Related