Publications

25 May 2015
Blog Post

RapidSOS Wins the HBS New Venture Competition

911 from a landline phone. 911 was originally developed in the 1960s. The New York Times previously noted, as the system ages, “it is cracking, with problems like system overload, understaffing, misrouted... View Details

12 Nov 2001
Research & Ideas

Facing the New World Order

have included a number of new countries. We have now seventy-five in the Global Competitiveness Report, many of them from Central America, but also from Central and Eastern Europe, Asia and Africa. Estonia and Slovenia—and I wanted to... View Details

Keywords: by Staff

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53835 July–August 2018 Journal of Healthcare Management Using Time-Driven Activity-Based Costing to Model the Costs of Various Process-Improvement Strategies in Acute Pain Management By:... View Details

Keywords: by Sean Silverthorne

Hoping for the Worst? A Paradoxical Preference for Bad News

Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

software deployments, and new coordinated routines across teams. The best can use this as an opportunity to experiment and learn where technology can deliver service or enable more flexible work... View Details

Keywords: by Sean Silverthorne

06 Nov 2019

Information Session in New Orleans

Join us to learn more about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. You will have the opportunity to hear from local alumni about the... View Details

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details

Keywords: by Manda Mahoney

06 Dec 2012
News

New Thinking on Healthcare Reform

that give us the most delight put us in control," he observed. Next week: Michael Porter's six-step plan for dramatically improving healthcare value, with insights from leadership at the Cleveland Clinic,... View Details

Keywords: Ambulatory Health Care Services; Health, Social Assistance

Web

Finalists | New Venture Competition

the # of WOC managers in corporate America. DoriVac Kevin Emancipator (MBA 2023) Claire Zeng DoriVac (DNA Origami Vaccine) is a biotech startup for improving cancer treatment using a novel DNA nanoparticle platform. We develop treatments... View Details

November 2011
Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton

A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details

Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Service Industry; Retail Industry; Food and Beverage Industry; California

14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

education before the storm and the immediate actions taken by the city, state, and federal government: "Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)." I've View Details

Keywords: by Sarah Jane Gilbert; Education

Web

News - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications News In The News Here you will find a curated collection of the media... View Details

July 2021 (Revised July 2022)
Case

Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care

By: Robert S. Kaplan, Navraj S. Nagra and Syed S. Shehab

Dr. Andrea Pusic, breast cancer reconstruction surgeon, wants to extend outcomes measurement beyond traditional surgical metrics of infections, complications, and survival rates. The case describes her development of a new mobile phone app, which collects patients’... View Details

Keywords: Health Care and Treatment; Outcome or Result; Cost Management; Activity Based Costing and Management; Mobile and Wireless Technology; Health Testing and Trials; Surveys; Health Industry; Boston

05 Dec 2019
Blog Post

Addressing Unmet Needs in Health Care Using an MBA

pivot into health care. Being based in Boston, HBS is at the center of world’s best health care ecosystem and HBS health care initiative is very active in advancing new ideas and making useful connections. ... View Details

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

environment. Using a unique longitudinal sample of 1,069 leading public firms in 35 countries and 24 industries, I find that the effect of gender diversity on performance varies significantly across countries and industries due to... View Details

Keywords: Dina Gerdeman

Program

Audit Committees in a New Era of Governance

Summary As the focus on corporate governance and oversight has grown, so has the complexity of regulatory challenges facing audit committees. This corporate governance strategy program explores the best practices that your audit committee can View Details

November 1996 (Revised April 1999)
Case

United Way of Southeastern New England (UWSENE)

By: Robert S. Kaplan and Ellen L. Kaplan / RA

A regional United Way organization, a nonprofit already active in total quality management, implements a Balanced Scorecard to link its strategic planning objectives with day-to-day operations, and is able to translate its vision and strategy into objectives and... View Details

Keywords: Balanced Scorecard; Nonprofit Organizations; Governing and Advisory Boards; Strategy; United States