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  • All HBS Web  (1,726)
    • People  (4)
    • News  (349)
    • Research  (1,137)
    • Events  (8)
    • Multimedia  (6)
  • Faculty Publications  (610)
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  • 29 Mar 2016
  • First Look

March 29, 2016

dynamic capture of these metrics via our new electronic health record (EHR) was developed at our institution. Methods. Contemporary breast cancer literature on treatment options, expected outcomes, and potential complications was... View Details
Keywords: Sean Silverthorne
  • September 2021
  • Case

Vignettes on Professional Service Firm Governance

By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
The two vignettes within “Vignettes on Professional Service Firm Governance” (HBS No. 122-024) present various issues relating to governance in professional service firms (“PSFs”). In the first, the Managing Director of a U.S. consulting firm contemplates whether to... View Details
Keywords: Consulting Firms; Professional Services; Board Of Directors; Professional Service; Global Firm; Executive Leadership; Globalized Firms and Management; Private Equity; Governing and Advisory Boards; Global Strategy; Corporate Governance; Governance Controls; Leadership Development; Leading Change; Emerging Markets; Strategic Planning; Partners and Partnerships; Service Industry; United States; India
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Fubini, David G., Suraj Srinivasan, and Li-Kuan Ni. "Vignettes on Professional Service Firm Governance." Harvard Business School Case 122-024, September 2021.
  • July 2023 (Revised July 2023)
  • Background Note

Generative AI Value Chain

By: Andy Wu and Matt Higgins
Generative AI refers to a type of artificial intelligence (AI) that can create new content (e.g., text, image, or audio) in response to a prompt from a user. ChatGPT, Bard, and Claude are examples of text generating AIs, and DALL-E, Midjourney, and Stable Diffusion are... View Details
Keywords: AI; Artificial Intelligence; Model; Hardware; Data Centers; AI and Machine Learning; Applications and Software; Analytics and Data Science; Value
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Wu, Andy, and Matt Higgins. "Generative AI Value Chain." Harvard Business School Background Note 724-355, July 2023. (Revised July 2023.)
  • October 2018 (Revised July 2023)
  • Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco
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Farronato, Chiara, Alan MacCormack, and Sarah Mehta. "Innovation at Uber: The Launch of Express POOL." Harvard Business School Case 619-003, October 2018. (Revised July 2023.)
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

moment, and elbow their rivals aside. However tough the market or small the transaction, they know exactly what they must give up—and what they can get away with—while finalizing deals under pressure. N. R. Narayana Murthy, the man who cofounded the View Details
Keywords: by Walter Kuemmerle
  • Web

Curriculum - Case Method Project

Jackson; Indian Removal; Trail of Tears Banking and Politics in Antebellum New York (1838) This case looks closely at state-level politics and the relationship between political parties and banking in early 19th century New York,... View Details
  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

says. “I think the basic economics of a generative AI are being overlooked.” In an interview, Wu discusses the challenging economics of AI, how business models are likely to differ from traditional software models, and some of the... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

collaboration to access new capabilities and deliver superior levels of product differentiation? That value is harder to measure, yet firms must solve this problem or miss out on huge opportunities. Consider Microsoft, which used an View Details
Keywords: by Sean Silverthorne
  • 20 Oct 2015
  • First Look

October 20, 2015

Gujarati-speaking Indians are 108 times more likely to manage motels. We develop a model of social interactions where non-work relationships facilitate the acquisition of sector-specific skills. The... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

which customers exchange with each other. For example, telecommunications is a user network because we send information to you, and you send it to us. In education, this will mean that the tools of the software platform will make it so... View Details
Keywords: by Martha Lagace; Education
  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

ever since a malfunction of the plane’s autopilot feature led to the deaths of 348 people last March. “Many safety-related innovations can only be profitably developed if there is a genuine demand for it,” says Luo. “If there is no demand... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

"Get it right the first time." On the other hand, some software development processes are designed nowadays so that they can be reconfigured cheaply and quickly. View Details
Keywords: by Rob Austin & Lee Devin
  • 22 Oct 2013
  • First Look

First Look: October 22

96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in global teams.... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

public use—major new products of either consumer electronics or computer hardware with their essential software technologies. In the United States, no enterprise had the capability to commercialize new consumer electronics technologies.... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

Three years later, Netflix announced the grand prize of $1 million to a team besting it by 10.06 percent. “Generative AI’s strength is to develop ideas that will resonate with a broad audience and garner wide market appeal.” Despite the... View Details
Keywords: by Rachel Layne; Information Technology
  • July 2020 (Revised January 2021)
  • Case

Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A)

By: Linda A. Hill and Emily Tedards
In 2005, Vineet Nayar, the former CEO and Vice Chairman of HCL Technologies, and his wife, Anupama Nayar, committed $100 million of their personal wealth to found Sampark Foundation — a grant-making philanthropy with a mission to transform learning outcomes for 20... View Details
Keywords: Organizational Behavior; Cultural Change; Digital; Innovation; Experimentation; Metrics; Education Reform; Non-profit; Frugal Innovation; Scale; Ecosystem; Government; Education; Social Enterprise; Leadership; Leading Change; Change Management; Organizational Culture; Innovation Leadership; Nonprofit Organizations; Growth and Development Strategy; Information Technology; Digital Transformation; India
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Hill, Linda A., and Emily Tedards. "Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A)." Harvard Business School Case 421-015, July 2020. (Revised January 2021.)
  • 05 Nov 2014
  • HBS Seminar

CV Harquail, Authentic Organizations and Stevens Institute of Technology

  • 23 Jun 2009
  • First Look

First Look: June 23

Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation.... View Details
Keywords: Martha Lagace
  • July 2020 (Revised January 2021)
  • Case

Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A) (Abridged)

By: Linda A. Hill and Emily Tedards
In 2005, Vineet Nayar, the former CEO and Vice Chairman of HCL Technologies, and his wife, Anupama Nayar, committed $100 million of their personal wealth to found Sampark Foundation—a grant-making philanthropy with a mission to transform learning outcomes for 20... View Details
Keywords: Organizational Behavior; Organizational Alignment; Culture Change; Digital; Innovation; Experimentation; Metrics; Education Reform; Non-profit; Frugal Innovation; Scale; Ecosystem; Government; Education; Social Enterprise; Leadership; Leading Change; Change Management; Organizational Culture; Alignment; Innovation Leadership; Nonprofit Organizations; Growth and Development Strategy; Information Technology; Digital Transformation; India
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Hill, Linda A., and Emily Tedards. "Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A) (Abridged)." Harvard Business School Case 421-021, July 2020. (Revised January 2021.)
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

gradually and then suddenly.” Companies will move slowly to deploy generative AI technology like that embodied in OpenAI’s ChatGPT. Harnessing the immense pool of data underlying it will require the development of proprietary... View Details
Keywords: by Kristen Senz; Technology
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