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  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

demonstrates that firms who maintain or accelerate customer-centric philosophies consistently outperform firms that do not.” All in all, this set of circumstances and stricter budget constraints make customers less able and less willing... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

  • June 2021
  • Case

Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)

By: Linda A. Hill and Emily Tedards
In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
Keywords: Agility; Ecosystem; Innovation Ecosystems; Innovation; Crowdsourcing; XPRIZE; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Space Industry; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Avatar; Telepresence; Innovation Lab; Mobility; COVID-19; Intrapreneurship; Public-private Partnership; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Strategy; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
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  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

subclinical stress in young adults and accelerate neuropsychiatric clinical trials. Willow uses machine learning—with Human-in-the-loop—to train personalized AI models that can be used for continuous disease monitoring and early... View Details
  • Web

Find Past & Upcoming Events - Alumni

you're looking for career direction, in career transition, or seeking a promotion, a strong personal brand can build your confidence, your focus, and accelerate your career trajectory. In this workshop led by executive communication coach... View Details
  • 26 Jan 2024
  • Blog Post

HBS Alumna Fighting Cancer with a Novel Cell Therapy

Boston, Guardian Bio was accepted into the Y Combinator accelerator program and officially launched in June 2022. Zutshi’s desire to help fight cancer isn’t just a business choice – it’s personal as well. Her father died from cancer right... View Details
  • Blog

Your Coach Will Help You Become a Better Leader

different, all are designed to accelerate your growth as an individual, a team member, and a leader. Who are the coaches? Our executive coaches are seasoned professionals with proven success working with mid-to-senior-level executives.... View Details
  • December 2023 (Revised February 2024)
  • Case

21Seeds: Taking Shots at Breakout Growth

By: Elie Ofek, Julian De Freitas, Michael Moynihan and Nicole Tempest Keller
21Seeds, a female-founded flavor-infused tequila startup launched in 2019, had made inroads into the alcoholic beverage industry by focusing on an underserved consumer segment in spirits—women, primarily in their 30s and 40s, many of whom were moms—and by following a... View Details
Keywords: Mergers and Acquisitions; Business Startups; Growth and Development Strategy; Brands and Branding; Product Positioning; Distribution Channels; Sales; Food and Beverage Industry
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  • January 2, 2020
  • Article

Changes in Quality of Care After Hospital Mergers and Acquisitions

By: Nancy Dean Beaulieu, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye and J. Michael McWilliams
Background: The hospital industry has consolidated substantially during the past two decades and at an accelerated pace since 2010. Multiple studies have shown that hospital mergers have led to higher prices for commercially insured patients, but research about effects... View Details
Keywords: Hospitals; Mergers and Acquisitions; Health Care and Treatment; Quality
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  • July 2019 (Revised April 2021)
  • Case

Salary Finance

By: John R. Wells and Benjamin Weinstock
In April 2019, Asesh Sarkar, co-founder and chief executive of Salary Finance Limited, a London-based FinTech, faced tough choices. Sarkar had founded Salary Finance with Dan Cobley and Daniel Shakhani in 2015. The company’s value proposition was quite simple: partner... View Details
Keywords: Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth and Development Strategy; Organizational Culture; Decision Choices and Conditions; Financial Services Industry
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  • 22 Feb 2018
  • Book

The New History of American Capitalism

recently when a series of actions, many profit-driven, others unwitting, accelerated financialization. Second, the new history of American capitalism targets the lived experience of people and groups as they assimilate—and reshape—the... View Details
Keywords: Manufacturing
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

experience them,” Stern says. “At the same time, we see that competitors are likely to accelerate their own innovation activities to take advantage of these weaknesses.” Stern, along with Indiana University Assistant Professor George P.... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • Web

Fostering Innovation in Life Sciences - Health Care

Precision Medicine Accelerator Pagliuca Harvard Life Lab Watch this brief video to learn more about the Fellowship and the success stories of past fellows. These HBS alums have launched 23 breakthrough life sciences technology businesses... View Details
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs. Layoffs were more typical among... View Details
Keywords: by Lane Lambert
  • 04 Aug 2023
  • Blog Post

Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

from 1901 to 1971. Heatwaves, storms, and droughts have all become more extreme. “Even if we stopped emitting CO2 today, there’s so much already in the air,” Sabin says. “It will take generations for it to be absorbed by the oceans and biosphere. So, we need to find... View Details
  • Web

A Commitment to Sustainability | About

CY 2023 Our Commitment Harvard Business School (HBS) is committed to Harvard’s Sustainability Action Plan and the University’s mission to accelerate the adoption of systems and practices that protect the climate and environment, advance a... View Details
  • Web

Online Business Essential Courses | HBS Online

and determine a path forward. Active Immerse yourself in a dynamic, interactive learning experience. You’ll engage in a new activity every three to five minutes and apply your knowledge through polls, quizzes, and problem-solving exercises designed to View Details
  • 20 Oct 2023
  • News

Highlights from the Fall 2023 Alumni Board Meeting

Management in Business (CLIMB), said Mullane, a rigorous yearlong seven-course asynchronous program designed to help new and experienced leaders accelerate their career, which launches in January of next year. For Executive Education, the... View Details
  • 09 Nov 2022
  • In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
  • 25 Aug 2022
  • News

Reinventing the Future of Business

in July, launched the Digital, Data, and Design Institute at Harvard (D^3). The Institute provides HBS and other schools at Harvard with a powerful foundation for accelerating research on big, multidisciplinary problems in business and... View Details