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  • All HBS Web  (6,718)
    • People  (44)
    • News  (2,184)
    • Research  (3,172)
    • Events  (41)
    • Multimedia  (28)
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  • October 1989 (Revised June 1993)
  • Case

Texas Eastman Co.

By: Robert S. Kaplan
The company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes every 2-4 hours. Operating people have found the monthly summaries of financial performance not too useful in this... View Details
Keywords: Quality; Information Technology; Reports; Business or Company Management
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Kaplan, Robert S. "Texas Eastman Co." Harvard Business School Case 190-039, October 1989. (Revised June 1993.)
  • August 2000 (Revised February 2001)
  • Background Note

Expense Recognition

By: Paul M. Healy and Preeti Choudhary
Recording expenses is not often clear-cut and can require considerable management judgment. This case discusses expense recognition in straightforward situations and then considers expense transactions that may be more complex to record. It uses examples that include... View Details
Keywords: Accounting; Cost; Financial Statements
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Healy, Paul M., and Preeti Choudhary. "Expense Recognition." Harvard Business School Background Note 101-015, August 2000. (Revised February 2001.)
  • July 1993 (Revised September 1994)
  • Case

Goodyear: The Aquatred Launch

By: John A. Quelch
After many years of R&D, Goodyear has developed the Aquatred, an innovative new tire. However, the tire industry has matured and evolved, raising questions concerning the Aquatred's ability to gain support from Goodyear's independent tire dealers. Students must use... View Details
Keywords: Change Management; Consumer Behavior; Distribution Channels; Brands and Branding; Innovation and Invention; Auto Industry; Rubber Industry; United States
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Quelch, John A. "Goodyear: The Aquatred Launch." Harvard Business School Case 594-106, July 1993. (Revised September 1994.)
  • 23 May 2021
  • News

How Have the Pegulas Gotten Things Right with the Bills, but So, So Wrong With the Sabres?

  • 24 Jan 2017
  • Blog Post

A Journey From HBS to Human Resources

Susan Levine MBA ‘98 shares her career journey from HBS to her multi-faceted role at Bain Capital. Susan had the opportunity to work in different industries during her time at Bain Capital, including financial services, health care,... View Details
Keywords: Consulting; Health Care; Manufacturing
  • April 2021 (Revised July 2021)
  • Case

StockX: The Stock Market of Things (Abridged)

By: Chiara Farronato, John J. Horton, Annelena Lobb and Julia Kelley
Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition sneakers. Sneaker resale prices often fluctuated over time based on supply and demand, creating a robust... View Details
Keywords: Markets; Auctions; Bids and Bidding; Demand and Consumers; Consumer Behavior; Analytics and Data Science; Market Design; Digital Platforms; Market Transactions; Marketplace Matching; Supply and Industry; Analysis; Price; Product Marketing; Product Launch; Apparel and Accessories Industry; Fashion Industry; North and Central America; United States; Michigan; Detroit
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Farronato, Chiara, John J. Horton, Annelena Lobb, and Julia Kelley. "StockX: The Stock Market of Things (Abridged)." Harvard Business School Case 621-107, April 2021. (Revised July 2021.)
  • July 1990
  • Case

Ceramics Process Systems Corp. (B)

By: Kim B. Clark and Brent D. Barnett
Ceramics Process Systems (CPS) is an advanced ceramics company facing problems with lead time in product/process development, and late delivery of prototype parts to its customers. Engineering is confronted with difficult technical problems and multiple objectives... View Details
Keywords: Product Development; Business Processes; Management Practices and Processes; Supply Chain Management; Machinery and Machining; Goals and Objectives; Resource Allocation; Customer Satisfaction; Customer Value and Value Chain; Manufacturing Industry
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Clark, Kim B., and Brent D. Barnett. "Ceramics Process Systems Corp. (B)." Harvard Business School Case 691-006, July 1990.
  • 2022
  • Working Paper

On the Estimation of Demand-Based Asset Pricing Models

By: Philippe van der Beck
A growing literature uses portfolio holdings data to quantify the impact of investor demand on equilibrium prices via counterfactual experiments. The key parameter in relating demand and equilibrium prices is investors’ elasticity of demand with respect to the price.... View Details
Keywords: Price; Investment Portfolio; Institutional Investing; Financial Instruments
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van der Beck, Philippe. "On the Estimation of Demand-Based Asset Pricing Models." Swiss Finance Institute Research Paper Series, No. 22-67, May 2022.
  • October 7, 2021
  • Article

Carbon Might Be Your Company’s Biggest Financial Liability

By: Robert G. Eccles and John Mulliken
The price of carbon may be zero in many places today, but it’s unlikely to remain zero for long. That means that many companies have hidden liabilities on their books. To cover their carbon short position, executives can take several steps: Measure the position in... View Details
Keywords: Climate Risk; Climate Finance; Risk Management; Governance; Environmental Accounting; Climate Change; Environmental Sustainability
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Eccles, Robert G., and John Mulliken. "Carbon Might Be Your Company’s Biggest Financial Liability." Harvard Business Review (website) (October 7, 2021).
  • July–August 2025
  • Article

How the Busiest People Find Joy

By: Leslie A. Perlow, Sari Mentser and Salvatore J. Affinito
Joy, along with achievement and meaningfulness, is one of the three keys to a satisfying life. Yet it’s the missing piece for many ambitious individuals, the authors found after examining data on how nearly 2,000 professionals spend their days. Jam-packed schedules are... View Details
Keywords: Well-being; Satisfaction; Work-Life Balance; Happiness
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Perlow, Leslie A., Sari Mentser, and Salvatore J. Affinito. "How the Busiest People Find Joy." Harvard Business Review (July–August 2025): 135–139.
  • September 17, 2021
  • Article

AI Can Help Address Inequity—If Companies Earn Users' Trust

By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a... View Details
Keywords: Artificial Intelligence; Algorithmic Bias; Technological Innovation; Perception; Diversity; Equality and Inequality; Trust; AI and Machine Learning
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Zhang, Shunyuan, Kannan Srinivasan, Param Singh, and Nitin Mehta. "AI Can Help Address Inequity—If Companies Earn Users' Trust." Harvard Business Review Digital Articles (September 17, 2021).
  • 22 Jan 2016
  • Blog Post

Case Protagonists at HBS

The case method is a cornerstone of the HBS pedagogical method. During their time at HBS, students will step into the shoes of 500 different case protagonists – and learn how to make difficult, critical decisions with limited information.... View Details
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

what we used to pay to eat out and what we pay now feels enormous to today’s consumers.” Not to mention that most consumers—77 percent, according to Pew—tie tipping behaviors to the value of the service rendered, and over View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 28 Apr 2020
  • News

Coronavirus apps: the risk of slipping into a surveillance state

  • 25 Aug 2015
  • News

How to Change Careers When You Don't Know What You Want To Do Next

  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

measurement of the inefficiency due to early transaction times in a naturally occurring market." Lessons about the value of better matching go far beyond the football field, however. As Roth describes in this e-mail Q&A with HBS... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • August 2003
  • Article

When Does the Market Matter? Stock Prices and the Investment of Equity-Dependent Firms

By: Malcolm Baker, Jeremy Stein and Jeffrey Wurgler
We use a simple model of corporate investment to determine when investment will be sensitive to non-fundamental movements in stock prices. The key cross-sectional prediction of the model is that stock prices will have a stronger impact on the investment of firms that... View Details
Keywords: Stocks; Price; Investment; Equity; Forecasting and Prediction; Rank and Position; Markets
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Baker, Malcolm, Jeremy Stein, and Jeffrey Wurgler. "When Does the Market Matter? Stock Prices and the Investment of Equity-Dependent Firms." Quarterly Journal of Economics 118, no. 3 (August 2003): 969–1006.
  • 21 Jun 2022
  • News

Government Doesn’t Take Enough Risks. Let’s Change That.

  • January 2023 (Revised June 2023)
  • Case

Replika: Embodying AI

By: Shikhar Ghosh, Shweta Bagai and Marilyn Morgan Westner
Replika was a virtual AI companion that provided a way for people to process their emotions, build connections in a safe environment, and get through periods of loneliness. The chatbot fulfilled a user's need for a friend, romantic partner, or purely an emotional... View Details
Keywords: AI; AI and Machine Learning; Applications and Software; Human Needs; California
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Ghosh, Shikhar, Shweta Bagai, and Marilyn Morgan Westner. "Replika: Embodying AI." Harvard Business School Case 823-090, January 2023. (Revised June 2023.)
  • 15 Apr 2016
  • Working Paper Summaries

Big History, Global Corporations, Virtual Capitalism

Keywords: by Richard L. Nolan
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