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  • 2013
  • Working Paper

The Appeal of the Appropriate: Accounting, Risk Management, and the Competition for the Supply of Control Systems

By: Anette Mikes
How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate the aftermath of a control debacle at a financial services company (MultiBank), focusing on its insurance... View Details
Keywords: Management Control Systems; Multiple Control Systems; Interactive Control Systems; Performance Measurement; Risk Measurement; Financialization Of Accounting; Institutional Logics; Banking; Risk Management; Fair Value Accounting; Insurance; Financial Services Industry
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  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

lead to both outcomes and cost improvement. In addition to CMS bundles, pilot programs with insurers such as UnitedHealthcare and with employers such as Walmart, are creating opportunities for both providers and payers to create View Details
  • 07 Feb 2017
  • Research & Ideas

The Right Way to Cry in Front of Your Boss

appropriate in the American workplace, but valued. People only get emotional about things they care about, so reframing distress as passion isn’t disingenuous, she says. Take job performance reviews, a situation where despite best efforts... View Details
Keywords: by Roberta Holland
  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • Web

Academics - Health Care

of the lifecycle. Course Catalog Listing Transforming Health Care Delivery: Field Course This course is appropriate for students interested in understanding the fundamental improvement challenges facing the health care sector and... View Details
  • Teaching Interest

Applied Business Analytics

Course Overview:

Business Analytics has become a core function in many firms today and is driving innovation in the form of new business and operating models. Data-driven decision-making requires understanding of statistics, computer... View Details

  • May 2007
  • Article

Inner Work Life: Understanding the Subtext of Business Performance

By: Teresa M. Amabile and Steven J. Kramer
Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details
Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice
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  • Web

Life at Harvard - Doctoral

offers on-campus and off-campus housing assistance to individual students as well as to students with partners and families. Students with children also have access to assistance in locating appropriate childcare. The campus is fully... View Details
  • Web

Case Services - Faculty & Research

course material for copyright compliance, reaching out to copyright holders for permission to use their material. They also verify that course material is accompanied by appropriate releases. Case Services works with faculty and their... View Details
  • August 2019 (Revised October 2019)
  • Case

Systems Design West

By: Richard Ruback and Royce Yudkoff
Jenn Braus (HBS 2013) was halfway through the 90-day exclusivity period for her proposed acquisition of Systems Design West (SDW). She had completed her business and accounting due diligence. Just as she was about to ask her lawyer to begin drafting the purchase... View Details
Keywords: Acquisition; Price; Negotiation Offer; Decision Making
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  • April 2006
  • Article

Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company

By: Øystein D. Fjeldstad and Christian H.M. Ketels
When the Swedish Life Insurers Förenade Liv found themselves in difficulties in a rapidly changing market, their response was to call in the consultants. And one of the consultant's first suggestions was to use the Value Network, not the Value Chain, as a new... View Details
Keywords: Competitive Advantage; Fluctuation; Networks; Management Analysis, Tools, and Techniques; Value; Quality; Decision Making; Market Transactions; Performance Effectiveness; Customers; Insurance Industry; Sweden
Related
  • Web

Publications - Institute For Strategy And Competitiveness

Feeley, and Angela M Bader A shift in healthcare payment models from volume toward value-based will require deliberate input into systems development from both perioperative clinicians and administrators to ensure appropriate recognition... View Details
  • Web

Compute Cluster and Data Storage - Research Computing Services

hosting, among others. We advise you to please contact RCS if you have questions or for a consultation before signing on to AWS resources. As AWS can be costly, this consultation will ensure that AWS is the appropriate solution for your... View Details
  • Article

The Business Case for Investing in Physician Well-Being

By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
Observations: A lack of awareness regarding... View Details
Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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  • January 2015 (Revised April 2015)
  • Case

Zeal: Launching Personalized and Social Learning

By: John J-H Kim and Christine S. An
Set in 2014, this case follows John Danner and his team at Zeal as they consider their product development strategy. In February 2013, serial entrepreneurs John Danner and Sanjay Noronha co-found Zeal, an education technology start up providing a web-based, mobile... View Details
Keywords: Entrepreneurship; Education Technology; MVP; Product Development; Product Market Fit; Monetization Strategy; SaaS Business Models; Education; Personalized Learning
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  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

But leaders should be cautious about ending up somewhere in between, suffering the costs of not formalizing appropriately without gaining from scale advantages. These are the firms that risk sinking in the “Bermuda Triangle.” A version of... View Details
Keywords: by Ashish Nanda
  • Fast Answer

Bloomberg: comparative returns

How can I get comparative returns in Bloomberg? To compare returns of up to six securities or indices type COMP and hit GO. In amber fields type in the full tickers (including appropriate yellow key) for specific securities or indices.... View Details
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

act responsibly toward the business and the family. Regulate appropriate family and owner inclusion in business discussions. The family assembly typically meets annually, lasts one to two days, and includes all adult family members (yes,... View Details
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

is measured in other units. For example, the capacity of a warehouse or vehicle would be measured by space provided, while memory storage would be measured by megabytes supplied. In these situations, the manager would calculate the resource cost per unit based on the... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

somebody is in bankruptcy or if somebody is experiencing financial reversals, you can't put pressure on them, because that is not an appropriate thing to do when somebody is down. You don't kick them when they're down," said Hayes.... View Details
Keywords: by Martha Lagace