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  • 13 Jul 2021
  • Blog Post

A View from the Horizon

Rene Jones, Chairman and CEO of M&T Bank, Harvard Business School, Summer Venture in Management (SVMP) alumnus 1985 In April, I was honored to join over 70 Black leaders from a variety of industries who signed a letter that supported... View Details
  • May 2004 (Revised July 2004)
  • Case

IBM On Demand Community

By: John A. Quelch
The vice-president of IBM Corporate Community Relations is developing the launch program for IBM On Demand Community, a suite of 140 technology tools designed to enable IBM employees to assist nonprofit community organizations and schools worldwide. View Details
Keywords: Nonprofit Organizations; Social Marketing; Computer Industry
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  • Web

Faculty & Research

potential downsides. Featured Case Setting a CEO Agenda: Ole Rosgaard at Greif By: Krishna Palepu and Kerry Herman Since taking over as CEO of industrial packaging giant Greif, Ole Rosgaard has focused on growing the company and improving... View Details
  • December 1982 (Revised December 1984)
  • Case

Hi-Tech Corp.

By: Fred K. Foulkes and William E. Fruhan Jr.
Hi-Tech examines the financial implications of a reduction in the work force via a voluntary severance program which offers up to two and a half times annual pay if an employee voluntarily terminates employment. View Details
Keywords: Job Cuts and Outsourcing; Financial Management; Retirement; Employees; Compensation and Benefits; Corporate Finance; Technology Industry; Europe
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  • September 1997
  • Case

Bayer AG (B)

By: John A. Quelch
Bayer's senior executives detail the communications challenge program that resulted from the company's reacquisition of its brand name and trademark cross, which gave Bayer one name worldwide for the first time since World War I. View Details
Keywords: Globalized Firms and Management; War; Acquisition; Trademarks; Brands and Branding; Communication Strategy; Biotechnology Industry; Biotechnology Industry; Germany
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  • Program

Senior Executive Program—Africa

what it takes to do business in today's digital era. This program prepares you to expand your leadership skills as well as your knowledge of local, regional, and global markets. By improving your ability to design and execute winning... View Details
  • Program

The Business of Entertainment, Media, and Sports

enterprises Brand managers, promoters, investors, and others who are active in the entertainment industry Learning and Living at HBS When you participate in an Executive Education program on the HBS campus,... View Details
Keywords: Media & Entertainment; Media & Entertainment
  • February 2018 (Revised August 2019)
  • Case

The Rise Fund: TPG Bets Big on Impact

By: Vikram S. Gandhi, Caitlin Reimers Brumme and Sarah Mehta
It is March 2017, and TPG, a global alternative investment firm with $74 billion assets under management, has recently launched its inaugural impact-investing fund—the $2 billion Rise Fund. In an effort to “take the religion out of impact investing,” Maya Chorengel,... View Details
Keywords: Impact Investing; Impact Measurement; Equity; Investment; Measurement and Metrics; Financial Services Industry; California; San Francisco
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  • Program

Authentic Leader Development

eligible for the Certificate of Management Excellence. Learn More Key Benefits Based on leadership visionary Bill George's groundbreaking book, True North: Discover Your Authentic Leadership, this program View Details
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

324,761 survey responses from 1983 to 2011. In France, students who complete graduate engineering programs often pursue careers in lucrative fields including chemistry, oil, consulting, and, yes, finance. Thus, the researchers were able... View Details
Keywords: by Carmen Nobel; Banking
  • Program

The Women's Leadership Forum

nondiscrimination here. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has... View Details
  • April 2021
  • Supplement

Buy Online, Pickup in Store: Vice President of E-Commerce Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Retail Industry; United States; Canada
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  • September 1998 (Revised April 2002)
  • Case

ECM Group: Improving Global Marketing Productivity

Associated Foods is considering a proposed program barter deal submitted by media consultancy ECM, along with other proposals to improve marketing expenditure productivity. This case allows calculation of the quantitative as well as the qualitative issues. View Details
Keywords: Marketing Strategy; Media; Marketing Channels; Globalization; Food and Beverage Industry
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    Michael Beer

    MICHAEL BEER

    Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

    • March 1998 (Revised October 1999)
    • Case

    Electronic Data Systems (EDS)

    By: Rosabeth M. Kanter and Thomas Dretler
    Explores a global program of Electronic Data Systems (EDS) called "Global Volunteer Day" and examines the activities and business situation of the company in four countries. Asks students to address whether American values like "volunteerism" can be exported. View Details
    Keywords: Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Corporate Social Responsibility and Impact; Business and Community Relations; Information Technology Industry; United States
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    • December 2012
    • Case

    Ocean Mist Farms

    By: David E. Bell, Jose B. Alvarez, Mary Shelman and Michael Norris
    In late 2012, Kori Tuggle, director of marketing and business development at Ocean Mist Farms, a California produce company, examines her social media-based marketing program and her attempts to create a brand for a bulk commodity. View Details
    Keywords: Agribusiness; Agriculture and Agribusiness Industry; United States; California
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    • Program

    Developing Yourself as a Leader—Virtual

    applications for this program, the Admissions Committee seeks a balance of organization and industry representation, as well as candidates' professional experience and current organizational responsibilities. Read More Answering Your... View Details
    • 13 Mar 2025
    • Blog Post

    Advancing Health Care Innovation and Impact with Anita Gupta (GMP 29, 2020)

    classmates—leaders across industries who were grappling with their own challenges. We weren’t just analyzing case studies; we were discussing the real human impact behind them. Those discussions shaped my thinking in ways I never... View Details
    • spring 1991
    • Article

    Breaking the Cycle of Failure in Services

    By: Leonard A. Schlesinger and James Heskett
    Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
    Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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    • March 1997 (Revised March 1998)
    • Case

    Help the World See: Self-Sustaining Eye Care in Belize

    In 1992, Help the World See (HTWS), a U.S. nonprofit organization dedicated to improving eye care in developing countries, established permanent, self-sustaining eye care clinics in Belize in conjunction with the Belize Council for the Visually Impaired (BCVI). The... View Details
    Keywords: Conflict of Interests; Nonprofit Organizations; Health Care and Treatment; Health Industry; Belize
    Related