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  • 27 Jul 2021
  • Op-Ed

What Pirates Can Teach Us About Leadership

In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a cascade of musket balls and... View Details
Keywords: by Francesca Gino
  • June 2020 (Revised October 2020)
  • Case

What Went Wrong with Boeing's 737 Max?

By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
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  • 08 Apr 2013
  • Research & Ideas

How to Demotivate Your Best Employees

It would seem to make sense that when companies recognize their workers with awards, they are likely to see a boost in morale and perhaps even inspire them to work harder. It turns out that sometimes rewarding employees for good behavior... View Details
Keywords: by Dina Gerdeman; Service
  • 2019
  • Book

Love Your Enemies: How Decent People Can Save America from the Culture of Contempt

By: Arthur C. Brooks
To get ahead today, you have to be a jerk, right?

Divisive politicians. Screaming heads on television. Angry campus activists. Twitter trolls. Today in America, there is an “outrage industrial complex” that prospers by setting American against... View Details
Keywords: Political Participation; Political Culture; Moral Sensibility; Government and Politics; Society; United States
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  • 17 Dec 2009
  • Working Paper Summaries

Integrity: Without It Nothing Works

Keywords: by Michael C. Jensen
  • Profile

Merve Ciplak

wanted to find a way to “marry the fast pace and high intellectual caliber of the private sector with my inherent interest in giving back to the global sphere.” Long attracted to law school as a way to pursue her “interest in morality and... View Details
  • Article

The Business Case for Investing in Physician Well-Being

By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
Observations: A lack of awareness regarding... View Details
Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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  • 2008
  • Working Paper

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

By: Marion Fourcade and Rakesh Khurana
As the main producers of managerial elites, business schools represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American... View Details
Keywords: Economics; Business Education; Finance; Governing Rules, Regulations, and Reforms; Business History; Chicago
Related

    Gerald C. Chertavian

    Gerald Chertavian is the Founder of Year Up, one of the nation’s largest and most effective youth workforce development programs. Chertavian was a successful technology entrepreneur and Wall Street banker, but it was through his many years as a Big Brother... View Details

    • 08 Jan 2013
    • Working Paper Summaries

    Leading Amidst Competing Technical and Institutional Demands: Revisiting Selznick’s Conception of Leadership

    Keywords: by Marya L. Besharov & Rakesh Khurana
    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    makes us feel pleasure and “releases a hormone called oxytocin that helps modulate social interactions and emotion. Being kind is good for our own and our employees' mental health." And that translates to improved morale and performance.... View Details
    Keywords: by Boris Groysberg and Susan Seligson
    • 11 Feb 2002
    • Research & Ideas

    The Quiet Leader—and How to Be One

    for your new book was the unusual course you've been teaching for MBA students on moral leadership in organizations. What is a quiet leader? Is quiet leadership a topic you had been thinking about prior to the MBA course? Badaracco: I... View Details
    Keywords: by Martha Lagace
    • 20 Aug 2020
    • Book

    From the Plow to the Pill: How Technology Shapes Our Lives

    For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
    Keywords: by Dina Gerdeman
    • April 2011
    • Article

    Ethical Breakdowns: Good People often Let Bad Things Happen. Why?

    By: Max H. Bazerman and Ann E. Tenbrunsel
    Companies are spending a great deal of time and money to install codes of ethics, ethics training, compliance programs, and in-house watchdogs. If these efforts worked, the money would be well spent. But unethical behavior appears to be on the rise. The authors observe... View Details
    Keywords: Ethics; Moral Sensibility; Corporate Accountability; Corporate Governance; Leadership; Behavior; Conflict of Interests
    Related
    • Web

    HBR Classics - Alumni

    in Decision Making , John S. Hammond, Ralph L. Keeney and Howard Riaffa Who Has the D , Paul Rogers and Marcia Blenko Ethical Leadership Ethical Leadership and the Dual Roles of Examples Ethical Leadership and the Psychology of Decision-Making View Details
    • Web

    Topics - HBS Working Knowledge

    Education (1) Mining (1) Misleading and Fraudulent Advertising (1) Mission and Purpose (20) Mobile Technology (8) Money (4) Monopoly (6) Moral Sensibility (25) Motivation and Incentives (146) Multi-Sided Platforms (5) Multinational Firms... View Details
    • Web

    Social Enterprise - Faculty & Research

    Educators Related Rivkin, Jan, and Coelin P. Scibetta. "Community First! Village: Scaling Goodness?" Harvard Business School Case 725-443, May 2025. Corporate Actions as Moral Issues By: Zwetelina Iliewa, Elisabeth Kempf and Oliver Spalt... View Details
    • 14 Sep 2020
    • Research & Ideas

    You're Right! You Are Working Longer and Attending More Meetings

    Probing the productivity and morale toll The anonymized nature of the data made it difficult to discern the quality of the meetings and email communication, and the impact on employees’ well-being. The study also didn’t include the time... View Details
    Keywords: by Danielle Kost
    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    Apple CEO Tim Cook didn’t come to his post with an activist agenda, yet when law enforcement officials began pressuring the company to hand over iPhone users’ data without their permission, Cook took what he believed was a moral stance to... View Details
    Keywords: by Avery Forman
    • 28 Nov 2023
    • Book

    Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

    think, what they fear, and whose esteem they want. It is not enough to have a friend or an informal relationship to supplement the lack of formal protections; you need, in addition, to understand the moral economy of a place, meaning how... View Details
    Keywords: by Sean Silverthorne