Centralization - Publications - Faculty & Research

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

Easy Tasks Hurts Long-Term Performance By: KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino Abstract—How individuals manage, organize, and complete their tasks is central to operations management. Recent research in... View Details

Keywords: Sean Silverthorne

24 Dec 2013
First Look

First Look: December 24

leading up to the restructuring played a central role in the success of this restructuring. The case protagonist is Rajath Shourie, Managing Director at Oaktree Capital Management. Shourie evaluates the opportunity to extend a $3 billion... View Details

Keywords: Carmen Nobel

10 Dec 2013
First Look

First Look: December 10

evaluate Patron's alternatives: IPO the platform, seek a strategic investor, or sell the platform outright. Purchase this case: http://hbr.org/search/213069-PDF-ENG Harvard Business School Case 212-003 The Paris Opera Hotel Real estate investor Javier Faus invests in a... View Details

Keywords: Sean Silverthorne

27 Apr 2010
First Look

First Look: April 27

Communities: When Locals Re-import Exported Ideas Authors:Julie Battilana, Michel Anteby, and M. Sengul Publication:Organization Studies (forthcoming) Abstract The circulation of ideas across academic communities is central to academic... View Details

Keywords: Martha Lagace

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

important in negotiation. In volatile situations, you and your organization must be poised to act quickly. But don't confuse quickness with frenzy. In the heat of the moment, it's easy to bicker over minor points and lose sight of larger objectives. NHL general... View Details

Keywords: by Michael Wheeler; Sports

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

its trek through that? Grove: Our last-generation growth has been fueled by a fairly major structural transformation of the computing industry from mainframe, centralized computing to distributed computing, PCs. And that defined the... View Details

Keywords: by Walter Kiechel; Technology

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

This daunting task has attracted a large number of business researchers over the years. Their hope is that business scholarship will play a central role in sorting out the relationship between shareholders, with their economic interests,... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

11 Jun 2021
Blog Post

Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms

will be validating to students already engaged in this work, and grow a sense across the student body that these issues are central to workplaces and to good leadership. “Talking about race and diversity needs to be embraced by more than... View Details

01 Mar 2006
News

Drive-In Nation

status. “There’s a dilemma when you see the decline of an industry that’s been so central to the country. If it can happen to GM, it can happen to anybody. The Big 3 once seemed untouchable, so their troubles today are like a shot across... View Details

Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying elevated status, perhaps at the... View Details

Keywords: by Roberta Holland

June 2020
Teaching Note

Armarium: Luxury Fashion Brands for Rent

By: Jill Avery and David Fubini

Armarium, a two-sided digital platform that offered consumers the opportunity to rent the most coveted, current season high fashion clothing and accessories from the top global luxury brands, had emerged from its first sales season with two distinct customer segments:... View Details

Keywords: Luxury Brand; Fashion; Sharing Economy; Two-sided Marketplace; Target Market; Customer Selection; Marketing; Brands and Branding; Luxury; Two-Sided Platforms; Business Model; Growth and Development Strategy; Customer Value and Value Chain; Fashion Industry; Consumer Products Industry; United States; North America

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April 2020
Teaching Note

Tailor Brands: Artificial Intelligence-Driven Branding

By: Jill Avery

Using proprietary artificial intelligence technology, startup Tailor Brands set out to democratize branding by allowing small businesses to create their brand identities by automatically generating logos in just minutes at minimal cost with no branding or design skills... View Details

Keywords: Marketing; Brands and Branding; Marketing Strategy; Advertising Industry; Technology Industry; United States; North America

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April 2020 (Revised April 2020)
Teaching Note

HubSpot and Motion AI: Chatbot-Enabled CRM and HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery and Thomas Steenburgh

Teaching Note for HBS No. 518-067 and HBS No. 524-088. There are two cases in this series. The first entitled “HubSpot and Motion AI: Chatbot-Enabled CRM,” drives the main discussion. The second entitled “HubSpot and Motion AI (B): Generative AI Opportunities... View Details

Keywords: Marketing; Sales; Marketing Strategy; Technology Industry; United States; North America

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June 2018
Teaching Note

LabCDMX: Experiment 50

By: Mitchell Weiss and Matt Higgins

Teaching Note for HBS No. 817-031. View Details

Keywords: Public Entrepreneurship; Experimentation; Lean Startup; Government; Innovation; Crowdsourcing; Open Data; Mexico City; Mexico; Entrepreneurship; Innovation and Invention; Social Entrepreneurship; Government Administration; Transportation; Innovation Leadership; Transportation Industry; Public Administration Industry; Mexico; Mexico City

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November 2012
Teaching Note

Groupon (TN)

By: Sunil Gupta, Ray Weaver and Yien Hao Lock

On November 4, 2011, Groupon, a marketing services company that promoted local businesses by selling deeply discounted vouchers for their products and services, completed its initial public offering that valued the company at $17 billion. Within a year Groupon's share... View Details

Keywords: Social Networking; Media; Technology; Strategy; Business Growth and Maturation; Marketing Strategy; Marketing; Internet and the Web; Social Media; Retail Industry; Service Industry; Technology Industry; North America; United States

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November 2001 (Revised February 2002)
Case

Resinas Sinteticas, S.A. (B)

By: Lynn S. Paine and Greg Rogers

Supplements the (A) case. View Details

Keywords: Chemical Industry; Mexico; United States; Europe

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November 2000 (Revised February 2002)
Case

Resinas Sinteticas, S.A. (A)

By: Lynn S. Paine and Greg Rogers

A recent MBA graduate heads international marketing for his family's Mexico-based rosin supply business, he must decide how to respond to the aggressive tactics of his much larger American competitor. Among other things, the U.S. competitor is spreading false rumors... View Details

Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Competition; Marketing Strategy; Business Strategy; Crime and Corruption; Trade; Chemical Industry; Mexico; United States; Europe

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February 2024 (Revised April 2024)
Case

CPP Investments—The Road to Zero

By: Vikram Gandhi and Radhika Kak

In February 2022, Canadian Pension Plan (CPP) Investments, the investment management organization that managed funds for the CPP, one of the biggest pension plans in the world, announced a net-zero commitment for its portfolio by 2050. Under its CEO, John Graham, it... View Details

Keywords: Environmental Sustainability; Asset Management; Investment Portfolio; Leading Change; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Services Industry; Canada; California

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January 2018 (Revised October 2019)
Case

Christie's and Leonardo da Vinci's Salvator Mundi: The Value of a Brand

By: Jill Avery

A 16th century Renaissance masterpiece, missing for 137 years, believed by many to have been destroyed and then rediscovered less than a decade ago, becomes the most expensive painting ever sold, all the while surrounded by controversy. Did the buyer of Leonardo da... View Details