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  • June 2011 (Revised October 2012)
  • Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao
When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details
Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China
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  • 13 Feb 2024
  • Cold Call Podcast

Apple’s Dilemma: Balancing Privacy and Safety Responsibilities

Keywords: Re: Nien-he Hsieh & Henry W. McGee
  • 2012
  • Article

Open Innovation and Organization Design

By: Michael Tushman, Karim Lakhani and Hila Lifshitz - Assaf
This paper calls the organization design community to reconcile the divergent scholarly perspectives on the relationship between firm boundaries and the locus of innovation by moving beyond debates between open vs. closed boundaries and instead embracing the notion of... View Details
Keywords: Organization Design; Open Innovation; Innovation; Locus Of Innovation; Organizational Boundaries; Organizational Design; Organizational Structure; Innovation and Invention; Alliances; Vertical Integration; Boundaries
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  • Article

How to Use Heuristics for Differential Privacy

By: Seth Neel, Aaron Leon Roth and Zhiwei Steven Wu
We develop theory for using heuristics to solve computationally hard problems in differential privacy. Heuristic approaches have enjoyed tremendous success in machine learning, for which performance can be empirically evaluated. However, privacy guarantees cannot be... View Details
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  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

else will have to catch up. Investing in privacy early on is key, not just for protecting your company, but also as a strategy to gain a competitive advantage. Layne: One thing you do suggest companies do is get a chief View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Article

The Role of Interactivity in Local Differential Privacy

By: Matthew Joseph, Jieming Mao, Seth Neel and Aaron Leon Roth
We study the power of interactivity in local differential privacy. First, we focus on the difference between fully interactive and sequentially interactive protocols. Sequentially interactive protocols may query users adaptively in sequence, but they cannot return to... View Details
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  • 01 Jun 2023
  • News

Elevator Pitch: Block by Block

Illustration by Drue Wagner Illustration by Drue Wagner Curtis Wong (MBA 2019) Founder and CEO, Cloud Apartments Concept: Cloud Apartments is a product company within the rental apartment space. Its flagship... View Details
Keywords: entrepreneurship; construction; housing; design; Construction of Buildings; Construction
  • 26 May 2022
  • News

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

services to patronize and how much information to provide them with. By focusing on the case of a transparent market, our analysis provides a benchmark for how a well-functioning market for consumer privacy... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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  • Web

Privacy Statement (English) - Global

PRIVACY POLICY OF HBS ERC 1. INTRODUCTION This is the privacy policy of Centre de Recherche Européen de la Harvard Business School (HBS Europe Research Center), located at 62 rue François 1er, 75008 Paris,... View Details
  • April 2011
  • Teaching Note

Designs by Kate: The Power of Direct Sales (Brief Case)

By: John A. Deighton and Sarah Abbott
Teaching Note to 4277. View Details
Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Marketing Strategy; Marketing Channels; Compensation and Benefits; Sales
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  • September 2020 (Revised June 2023)
  • Exercise

Artea: Designing Targeting Strategies

By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Algorithmic Data; Race And Ethnicity; Experimentation; Promotion; ＂Marketing Analytics＂; Marketing And Society; Big Data; Privacy; Data-driven Management; Data Analytics; Data Analysis; E-Commerce Strategy; Discrimination; Targeted Advertising; Targeted Policies; Targeting; Pricing Algorithms; A/B Testing; Ethical Decision Making; Customer Base Analysis; Customer Heterogeneity; Coupons; Algorithmic Bias; Marketing; Race; Gender; Diversity; Customer Relationship Management; Marketing Communications; Advertising; Decision Making; Ethics; E-commerce; Analytics and Data Science; Retail Industry; Apparel and Accessories Industry; United States
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  • Web

Data Privacy Statement (MENA) - Global

ŞTİ. , whose trade name is the Middle East and North Africa Research Center (hereinafter, the “Center”), established in Istanbul by Harvard Business School, is designated as a “data controller” and works to... View Details
  • 17 Mar 2022
  • News

Websites’ Privacy Notices Are Supposed to Be Reassuring. They Often Aren’t.

  • 18 May 2012
  • Working Paper Summaries

Organization Design for Distributed Innovation

Keywords: by Carliss Y. Baldwin
  • 16 Sep 2014
  • News

Big Data: Blending Transparency and Privacy

  • Web

Privacy - HBS Working Knowledge

covered by this privacy policy. Harvard Business School is not responsible for the privacy practices, security or content of such Web sites. Security Precautions This site has... View Details
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 31 May 2007
  • Working Paper Summaries

Organizational Designs and Innovation Streams

Keywords: by Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman & Charles O'Reilly