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  • All HBS Web  (9,903)
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  • April 1998
  • Teaching Note

Managing Customers for Profits (TN)

By: Das Narayandas
Teaching Note for (8249) and (8257). View Details
Keywords: Customer Value and Value Chain; Profit; Customer Relationship Management
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Narayandas, Das. "Managing Customers for Profits (TN)." Harvard Business School Teaching Note 598-072, April 1998.
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

conservatism. Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company Authors:Øystein D. Fjeldstad and Christian H.M. Ketels Periodical:Long Range Planning Journal 39, no. 2 (April... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

Exchange Commission-approved NYSE and Nasdaq governance listing standards. The risk now is that boards will become overly focused on regulatory compliance and not perform their broader and more managerial responsibilities adequately. Can companies—especially those that... View Details
Keywords: by Robert S. Kaplan
  • 23 Apr 2016
  • News

Tipping His Cap to Open Source

model isn’t about gouging IP but adding value around it,” Whitehurst told The Business Times of Singapore. “It seemed [in 2008] like being a great way to be part of painting a new canvas.” Whitehurst sees big shifts in the business... View Details
  • April 2010
  • Supplement

The Auction for Travelport (B)

By: Andrei Hagiu and Misha Sanwal
This short case presents the epilogue of The Auction for Travelport (A). Blackstone decided to bid on its own, acquired Travelport for $4.3 billion and subsequently went on to acquire another GDS, Travelspan, for $1.4 billion. It then merged the two GDSs and partially... View Details
Keywords: Competitive Advantage; Value Creation; Private Equity; Mergers and Acquisitions; Industry Structures; Initial Public Offering; Capital Markets; Market Transactions; Change; Auctions; Travel Industry
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Hagiu, Andrei, and Misha Sanwal. "The Auction for Travelport (B)." Harvard Business School Supplement 710-475, April 2010.
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

interests of the corporation. Contrary to popular belief, this does not mean maximizing shareholder value without regard for the effect on employees, customers, suppliers, the environment, or the communities in which the corporation does... View Details
Keywords: by Carla Tishler
  • March 2002 (Revised April 2002)
  • Background Note

A Note on Pre-Money and Post-Money Valuation (A)

A brief introduction to the calculations inherent in pre-money and post-money valuations at multiple stages of financing. Relies on two different examples to illustrate that valuations can be calculated in a variety of ways, depending on the information provided. A... View Details
Keywords: Valuation; Financing and Loans
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Cyr, Linda A. "A Note on Pre-Money and Post-Money Valuation (A)." Harvard Business School Background Note 802-179, March 2002. (Revised April 2002.)
  • August 2000 (Revised July 2002)
  • Background Note

Fundamental Enterprise Valuation: Earnings

By: Carliss Y. Baldwin
A technical note that defines earnings. View Details
Keywords: Valuation; Business Ventures; Profit
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Baldwin, Carliss Y. "Fundamental Enterprise Valuation: Earnings." Harvard Business School Background Note 801-124, August 2000. (Revised July 2002.)
  • March 1998 (Revised October 1998)
  • Case

Paint-Pen, Inc.

Presents the background and some details on a possible acquisition opportunity--a manufacturer of ballpoint paint pens for the hobby and crafts industry. Forces students to peel the layers of this initially unattractive opportunity to find potential sources of value. A... View Details
Keywords: Valuation; Entrepreneurship; Acquisition; Manufacturing Industry; Entertainment and Recreation Industry
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Roberts, Michael J. "Paint-Pen, Inc." Harvard Business School Case 898-156, March 1998. (Revised October 1998.)
  • 14 Feb 2003
  • Keynote Speech

Leadership, Values, and Organization." Speaker. "Advanced Management Development Program in Real Estate

By: Lynn S. Paine
Keywords: Leadership; Values and Beliefs; Organizations
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Paine, Lynn S. Leadership, Values, and Organization." Speaker. "Advanced Management Development Program in Real Estate. Harvard Advanced Management Development Program in Real Estate, Harvard University, Graduate School of Design, Cambridge, MA, February 14, 2003.
  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

Google CEO Sundar Pichai. Credit:  Steven Zimmerman/Wikipedia Commons Google software engineer James Damore’s ten-page manifesto excoriating his employer for its diversity initiatives incited a major controversy in August about affirmative action and free speech.... View Details
Keywords: by Bill George
  • January 1993 (Revised June 1995)
  • Case

Arbitrage in the Government Bond Market?

Documents a pricing anomaly in the large and liquid treasury bond market. The prices of callable treasury bonds seem to be inconsistent with the prices of noncallable treasuries and an arbitrage opportunity appears to exist. Permits instructors to introduce the... View Details
Keywords: Bonds; Price; Valuation; Capital Markets
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Edleson, Michael E., and Peter Tufano. "Arbitrage in the Government Bond Market?" Harvard Business School Case 293-093, January 1993. (Revised June 1995.)
  • January 1987 (Revised September 1991)
  • Case

Walt Disney Co.'s Yen Financing

By: W. Carl Kester and William B. Allen
Walt Disney is considering hedging future yen inflows from Disney Tokyo. It is evaluating techniques using FX Forwards, swaps, and Yen term borrowings. Goldman Sachs presents a rather unusual but potentially attractive solution: Disney could issue ECU Eurobonds and... View Details
Keywords: Borrowing and Debt; Currency; Bonds; Valuation; Tokyo
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Kester, W. Carl, and William B. Allen. "Walt Disney Co.'s Yen Financing." Harvard Business School Case 287-058, January 1987. (Revised September 1991.)
  • June 2023
  • Supplement

Applied Intuition (B)

By: Andy Wu
Applied Intuition CEO Qasar Younis shares his perspective on the company's growth opportunities, the future of the autonomy industry, and his personal observations on strategy and leadership in technology. View Details
Keywords: Autonomous Vehicles; Software; Strategy; Competitive Strategy; Growth and Development Strategy; Valuation; Auto Industry; Technology Industry; California; Detroit
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Wu, Andy. "Applied Intuition (B)." Harvard Business School Multimedia/Video Supplement 723-870, June 2023. (Click here to access this supplement.)
  • 2021
  • Working Paper

Spiritual Philanthropy in Emerging Markets

By: Valeria Giacomin and G. Jones
This working paper discusses the ethics and drivers of philanthropic foundations in emerging markets. A foundation organizes assets to invest in philanthropic initiatives. Previous scholarship has largely focused on developed countries, especially the United States,... View Details
Keywords: Foundations; Philanthropy; Business Leaders; Spirituality; Philanthropy and Charitable Giving; Emerging Markets; Ethics; Values and Beliefs
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Giacomin, Valeria, and G. Jones. "Spiritual Philanthropy in Emerging Markets." Harvard Business School Working Paper, No. 21-117, April 2021.
  • April 1975 (Revised December 1991)
  • Case

Consolidated Edison Co. (Abridged)

By: Thomas R. Piper
Faced with large external financing needs and a low stock price, Con Ed management must decide whether to pay a cash dividend in April 1974. Based on Consolidated Edison by G.C. Lodge. View Details
Keywords: Valuation; Decision Choices and Conditions; Financing and Loans; Energy Industry
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Piper, Thomas R. "Consolidated Edison Co. (Abridged)." Harvard Business School Case 275-116, April 1975. (Revised December 1991.)
  • April 2018 (Revised September 2023)
  • Case

Sabine Oil & Gas Corporation

By: Stuart C. Gilson, Kristin Mugford and Sarah L. Abbott
In 2016, a trial began to determine the future of Sabine Oil & Gas Corporation’s $3 billion chapter 11 reorganization plan. The plan called for first- and second-lien-secured creditors to receive new claims representing approximately 98% of the reorganized company’s... View Details
Keywords: Corporate Reorganization; Chapter 11; Oil & Gas; Bankruptcy; Bankruptcy Reorganization; Insolvency and Bankruptcy; Energy; Restructuring; Valuation; United States
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Gilson, Stuart C., Kristin Mugford, and Sarah L. Abbott. "Sabine Oil & Gas Corporation." Harvard Business School Case 218-004, April 2018. (Revised September 2023.)
  • May 1990 (Revised April 1991)
  • Background Note

Dirty Hands

By: Joseph L. Badaracco Jr.
A one-paragraph excerpt from a play by Jean-Paul Sartre. Describes in the words of one character, the ethical problem of "dirty hands": the problem that doing the morally superior thing in some circumstances inevitably involves doing some things that are morally wrong.... View Details
Keywords: Moral Sensibility; Management; Problems and Challenges; Personal Characteristics; Value
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Badaracco, Joseph L., Jr. "Dirty Hands." Harvard Business School Background Note 390-213, May 1990. (Revised April 1991.)
  • October 1984
  • Teaching Note

NIKE (B), Teaching Note

Teaching Note for (9-385-027). View Details
Keywords: Organizational Culture; Value; Management Practices and Processes; Management Teams; Apparel and Accessories Industry
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Roberts, Michael J. "NIKE (B), Teaching Note." Harvard Business School Teaching Note 385-094, October 1984.
  • March 2024
  • Teaching Note

Madrigal: Conducting a Customer-Base Audit

By: Eva Ascarza, Peter S. Fader, Bruce Hardie and Michael Ross
Teaching Note for HBS Case No. 524-046. This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in... View Details
Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Customer Value and Value Chain; Retail Industry; United States
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Ascarza, Eva, Peter S. Fader, Bruce Hardie, and Michael Ross. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Teaching Note 524-047, March 2024.
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