Publications

Publications

Filter Results: (1,619) Arrow Down
Filter Results: (1,619) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 29 of 1,619 Results →
  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • April 2025
  • Case

Salesforce Agentforce: The Limitless Workforce

By: Suraj Srinivasan, Allison Ciechanover and George Gonzalez
In early 2025, Salesforce was a global leader in cloud-based enterprise software, best known for pioneering customer relationship management (CRM) delivered as a service. Over the past two decades, the company had expanded into marketing, customer service, analytics,... View Details
Keywords: Business Model; Customer Relationship Management; Price; AI and Machine Learning; Technology Adoption; Organizational Change and Adaptation; Sales; Business Strategy; Ethics; Product Launch; Technology Industry; United States
Related
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

multinational, dispersed shareholder, and private-equity owned firms are typically well managed. Stronger product market competition and higher worker skills are associated with better management practices. Less regulated View Details
Keywords: Sean Silverthorne

    Deepak Malhotra

    Deepak Malhotra's teaching, research and advisory work is focused on negotiation, deal-making and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won... View Details

    • 19 May 2015
    • First Look

    First Look: May 19

    Drivers of Bond and Equity Risks By: Campbell, John Y., Carolin E. Pflueger, and Luis M. Viceira Abstract—The exposure of U.S. Treasury bonds to the stock market has moved considerably over time. While it was slightly positive on average... View Details
    Keywords: Sean Silverthorne
    • July 2005 (Revised September 2016)
    • Case

    24 Hour Fitness (A): The Rise, 1983–2004

    By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
    In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details
    Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco
    Related
    • 12 Jun 2020
    • Working Paper Summaries

    Corporate Resilience and Response During COVID-19

    Keywords: by Alex Cheema-Fox, Bridget LaPerla, George Serafeim, and Hui (Stacie) Wang
    • 10 May 2015
    • Blog Post

    Brand Strategist Turns Entrepreneur

    unshrink that favorite wool sweater- or at least feel less panicked the next time you do! The company has enjoyed fantastic sales and external buy-in (thanks Today Show!) so it’s been a labor of love. It’s been particularly rewarding to... View Details
    • 19 Apr 2011
    • First Look

    First Look: April 19

    implications of our findings for the literature on absorptive capacity and open and distributed innovation. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1802696 Do Market Leaders Lead in Business Process... View Details
    Keywords: Sean Silverthorne
    • 21 Nov 2013
    • News

    Bangladesh’s Garment Factories Still Aren’t Safe

    • 24 Oct 2023
    • Research & Ideas

    When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

    Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The... View Details
    Keywords: by Jay Fitzgerald; Food & Beverage
    • 17 Jan 2023
    • In Practice

    8 Trends to Watch in 2023

    As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
    Keywords: by Avery Forman
    • 11 Sep 2012
    • News

    Top 1,000 Companies Wield Power Reserved for Nations

    • 15 Oct 2020
    • Research & Ideas

    IT Job Wages Are No Longer 'Exceptional'

    engineering, and mathematics) labor market trends. And in geographic regions where competition is fiercest for IT talent, superstar performers do not earn the same high premium they once did over their... View Details
    Keywords: by Rachel Layne; Information Technology
    • Program

    Compensation Committees

    governmental rules, and navigate public sentiment Ensure that the compensation structure promotes the desired corporate culture Address external factors influencing compensation strategies Compete effectively for top talent in today's tight View Details
    • 26 Sep 2006
    • First Look

    First Look: September 26, 2006

    business processes throughout an organization, thereby not only increasing productivity but also market share and market value. We develop a simple model that shows how this process will increase both... View Details
    Keywords: Sean Silverthorne
    • Web

    Behavioral Finance & Financial Stability

    research here . Related Themes: Credit Markets More Info The Importance of Unemployment Insurance as an Automatic Stabilizer By: Marco Di Maggio & Amir Kermani SEP 2016 How can unemployment insurance serve as an automatic stabilizer to... View Details
    • 19 Dec 2012
    • News

    The Unequal State of America: Does income inequality matter? And how?

    • 23 May 2013
    • Working Paper Summaries

    Board Games: Timing of Independent Directors’ Dissent in China

    Keywords: by Juan Ma & Tarun Khanna
    • Person Page

    Julie Battilana's Most Recent Columns for "Le Monde"

    By: Julie Battilana

    Julie Battilana is a regular contributor to the French newspaper "Le Monde." Below are her most recent articles.

    Where are the Political Ideas Being Produced?

    July, 16 2014

    Click View Details