Publications

October 1982 (Revised September 1988)
Case

Steven B. Belkin

By: Howard H. Stevenson and Richard O. von Werssowetz

Steven Belkin, 26 years old and 2 1/2 years out of HBS, has decided to leave a group travel company he has run for the last year to start his own similar business. In the course of several months he has written a business plan, attracted several partners and employees,... View Details

Keywords: Business Plan; Business Startups; Decisions; Equity; Investment; Personal Finance; Recruitment; Resignation and Termination; Failure; Partners and Partnerships

03 Oct 2006
First Look

First Look: October 3, 2006

highlights the process through which diversity initiatives become successful and offers insight into how organizations can more effectively recruit and retain a diverse workforce. Download working paper:... View Details

Keywords: Sean Silverthorne

16 Jul 2014
HBS Case

Marketing Obamacare

professional insurance brokers—leaving the sign-up work to recently recruited navigators who were inexperienced non-profit health and social workers and community activists. AHCT realized that, to make it worth the while for experienced... View Details

Keywords: by Michael Blanding; Health

23 Nov 2010
First Look

First Look: November 23

for a year. At the same time, Lofberg must recruit for the critical position of Chief Medical Officer while also making decisions about Generation Health's stance on various regulatory issues that will affect the industry long-term.... View Details

Keywords: Sean Silverthorne

11 Jul 2006
First Look

First Look: July 11, 2006

to increase investment in its "off eBay" strategy; how to allocate investments between the two sides of its payment network (i.e., consumers and merchants); which consumer segments to target (e.g., existing PayPal account holders or new users); which types of... View Details

Keywords: Sean Silverthorne

13 Jun 2005
Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

technology, marketing to patients, and recruitment of new physicians. These turf wars clearly exist in other industries, though unlike the hospital settings, these battles are often fought before initial investments in a technology are... View Details

Keywords: by Sara Grant; Health

January 2018 (Revised February 2023)
Teaching Note

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury

This teaching note pairs with the case entitled: “The Future of Patent Examination at the USPTO” (case no. 617-027). View Details

Keywords: Machine Learning; Telework; Collaborating With Unions; Recruitment; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; District of Columbia

August 2002 (Revised March 2003)
Teaching Note

NerveWire (TN)

By: Nitin Nohria and Bridget Gurtler

Teaching Note for (9-402-020), (9-402-021), and (9-402-022). View Details

Keywords: Economic Slowdown and Stagnation; Recruitment; Mission and Purpose; Internet and the Web; Problems and Challenges; Consulting Industry; Newton

April 2023 (Revised April 2024)
Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg

Teaching Note for HBS Case No. 522-096. View Details

September 1987 (Revised October 1987)
Background Note

The Job of the General Manager

By: James L. Heskett

Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details

Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value

11 May 2011
Research & Ideas

Building a Better Board

out a report card, but also to help make a good CEO a great CEO.” Corporations can mitigate this issue in a couple of ways, he says. For starters, they can hire an outside recruiter to enlist new board members, so that the board includes... View Details

Keywords: by Carmen Nobel

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

they are looking for people who can get the ideas done." Old economy companies that had given up competing for top-tier MBA students are now returning to recruit on prestigious campuses, Butler added, citing the example of Ford Motor... View Details

Keywords: by Carrie Levine

04 Jun 2013
First Look

First Look: June 4

fund under the Bay Partners' banner, Deshpande wondered if that was realistic, and even desirable, given the firm's tumultuous history over the last seven years. Other Bay XI LPs and some other potential investors were urging Deshpande to raise a smaller, solo fund.... View Details

Keywords: Sean Silverthorne

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

nonprofit that recruits and prepares promising candidates to become school principals, NLNS helps place its trainees in urban public schools and provides them with ongoing support once they become principals. “ I've seen more and more... View Details

Keywords: by Julia Hanna; Education

21 Mar 2012
Op-Ed

Finding the Right Jeremy Lin Storyline

had a similar high school athletic record and were black, he would have been recruited by a basketball powerhouse instead of Harvard," the questions we ignore are to what extent we implicitly believe that African-Americans have a... View Details

Keywords: by Lakshmi Ramarajan; Entertainment & Recreation

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

afford to spend your social capital," Keinan says. "You're saying, 'I'm so autonomous and successful that I can afford to dress in a nonconforming way.'" In one study, the researchers asked two groups of participants—luxury shop assistants in Milan, Italy, and women... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

13 Jan 2009
First Look

First Look: January 13, 2009

or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also providing ideas for... View Details

Keywords: Martha Lagace

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details