Publications

SSRN

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11 Apr 2024
News

Mission Control

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly engrossed in space-time diagrams... View Details

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

when presented with this information,” says Harvard Business School’s Joseph Pacelli. However, many employers neglect to highlight the diversity of their workforce. Only 17 percent of the 3,235 public firms that Pacelli studied in a recent working paper disclosed... View Details

Keywords: by Sean Silverthorne

26 Jun 2013
News

How a Trivial Pursuit Became a Significant Case

resources beyond his current control to pull the project together. He successfully raced to get TV Guide's TV Game distributed to both high-end and discount retailers (priced accordingly) in time for Christmas 1984—and just ahead of... View Details

Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Miscellaneous Store Retailers; Retail Trade

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Airbnb hosts of Asian descent had significantly fewer stays early in the COVID-19 pandemic—and the design of the travel site may have inadvertently enabled discrimination that shut Asians out, says new research by Harvard Business Professor Michael Luca. Hosts with... View Details

Keywords: by Pamela Reynolds; Technology; Travel

September 2014
Case

Carla Ann Harris at Morgan Stanley

By: Lakshmi Ramarajan and Alex Radu

Keywords: Career Management; Authenticity; Race; Identity; Personal Development and Career; Gender; Banking Industry

Portrait Project

Brian Kreiter

I will not race to climb the nearest and steepest hill only to find myself looking backward, wondering if my sacrifices were worthwhile. Or worse, wondering if, by taking another step, I will start the process of my inevitable decline. My... View Details

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

There’s a new frontier in diversity programs focused not on race or gender but on cognitive ability. The growing interest in neurodiversity—hiring people with cognitive disabilities like Autism Spectrum Disorder (ASD)—is motivated by... View Details

Keywords: by Roberta Holland; Technology

April 2021
Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris

In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details

Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago

Web

Case Studies - Social Impact Collaboratory

APRIL 2018) By 2017, it seemed as though all major financial institutions were racing to position themselves as the leader in the fast growing sustainable investing market; yet what it would mean to succeed remained ambiguous. This case... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

acquired 62 companies, as it races to dominate the Internet server and communication equipment fields. From the target company's point of view, an acquisition is often desirable, since it takes a massive amount of money to build a... View Details

Keywords: by Joseph L. Bower

June 2022 (Revised November 2022)
Case

Larry Miller

By: Francesca Gino, Frances X. Frei, Hise Gibson and Alicia Dadlani

Under the leadership of Larry Miller, chairman and former president of Nike’s Air Jordan brand, annual revenues for the Jordan brand soared from $150 million to over $4 billion. But for over 40 years, Miller guarded a secret. When he was younger, he spent nearly a... View Details

Keywords: Race; Ethnicity; Fairness; Values and Beliefs; Job Offer; Employment; Social Issues; Perspective; Personal Development and Career; Apparel and Accessories Industry; United States; Pennsylvania; Philadelphia; Portland; Oregon

01 Feb 2018
Cold Call Podcast

Black Business Leaders Series: Oprah’s Path to Authentic Leadership

Keywords: Entertainment & Recreation

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

work gets done—as having anything do to with race or gender. They may notice that it's mostly men who run things, and when a woman is in charge, they may notice this as an anomaly. But few people think about the fact that Western models... View Details

Keywords: by Mallory Stark

2023
Working Paper

The Benefits of Revealing Race: Evidence from Minority-owned Local Businesses

By: Abhay Aneja, Michael Luca and Oren Reshef

Is there latent demand to support Black-owned businesses? To explore, we analyze a new feature that made it easier to identify Black-owned restaurants on a large online platform. We find that labeling restaurants as “Black-owned” increased customer engagement and... View Details

Keywords: Black-owned Businesses; Race; Prejudice and Bias; Ownership; Knowledge Dissemination; Digital Platforms; Consumer Behavior; Food and Beverage Industry

SSRN

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September 2021 (Revised November 2021)
Case

Kwame Owusu-Kesse at the Harlem Children's Zone

By: Jon M. Jachimowicz

Do you—as leader, an individual within an organization, or running your own business—know when to say yes and when to say no? How do you make decisions about your own career and life? How do you counsel others who ask you for career and life insights?... View Details

Keywords: COVID-19 Pandemic; Leadership; Corporate Social Responsibility and Impact; Decisions; Nonprofit Organizations; Personal Development and Career; Growth and Development Strategy; Race; Social Issues; New York (city, NY)

Web

News & Commentary - Advancing Racial Equity

conversations on race and diversity from our community, including Professor Julia Austin on the importance of auditing your company's internal and external content/imagery to ensure it's diverse and inclusive, the HBS African-American... View Details

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd... View Details

Keywords: by James Heskett

February 2009
Article

Just Because I'm Nice, Don't Assume I'm Dumb

By: Amy Cuddy

We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details

Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender