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  • 01 Jun 2012
  • News

What Industrial Policy?

need something to sell in return. And one look at the trade deficit ($558 billion in 2011) clearly indicates we don’t have as much as our foreign competitors to sell in return. To make up the difference, we just borrow. Sure, with improvements in View Details
Keywords: Gary P. Pisano; Agriculture; Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services; Funds, Trusts, and Other Financial Vehicles; Finance; Health, Social Assistance; Manufacturing
  • 31 May 2011
  • First Look

First Look: May 31

case recounts Chegg's history from its origins as a distant competitor to Craigslist in college classified listings through a pivot into textbook rental followed by a period of explosive growth. Resulting challenges in scaling warehouse operations, customer service,... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2023
  • Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

author as well as corporate director. “While my HBS classmates veered toward management consulting and Wall Street, I took the technology road less traveled. I’ve always followed my favorite quote from management guru Peter Drucker who... View Details
  • 2024
  • Working Paper

Learning to Cover: Online Learning and Optimization with Irreversible Decisions

By: Alexander Jacquillat and Michael Lingzhi Li
Keywords: Buildings and Facilities; AI and Machine Learning; Geographic Location; Strategic Planning
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  • January 2021
  • Article

Using Models to Persuade

By: Joshua Schwartzstein and Adi Sunderam
We present a framework where "model persuaders" influence receivers’ beliefs by proposing models that organize past data to make predictions. Receivers are assumed to find models more compelling when they better explain the data, fixing receivers’ prior beliefs. Model... View Details
Keywords: Model Persuasion; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods; Framework
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  • August 2020 (Revised September 2020)
  • Technical Note

Assessing Prediction Accuracy of Machine Learning Models

By: Michael W. Toffel, Natalie Epstein, Kris Ferreira and Yael Grushka-Cockayne
The note introduces a variety of methods to assess the accuracy of machine learning prediction models. The note begins by briefly introducing machine learning, overfitting, training versus test datasets, and cross validation. The following accuracy metrics and tools... View Details
Keywords: Machine Learning; Statistics; Econometric Analyses; Experimental Methods; Data Analysis; Data Analytics; Forecasting and Prediction; Analytics and Data Science; Analysis; Mathematical Methods
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  • 2019
  • Working Paper

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details
Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India
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  • November 2018 (Revised February 2019)
  • Teaching Plan

Gimlet Media: A Podcasting Startup

By: John Deighton and Leora Kornfeld
When digital distribution becomes an option for an analog industry, the effects on the incumbents can be devastating. Is podcasting the beginning of the end of radio? Can it do what streaming video did to television and websites did to print? Two former public radio... View Details
Keywords: Platforms And Ecosystems; Startup; Creative Industries; Digital Marketing; Podcasting; Business Startups; Media; Entertainment; Growth and Development Strategy; Digital Platforms; United States
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  • February 2018
  • Supplement

People Analytics at Teach For America (B)

By: Jeffrey T. Polzer and Julia Kelley
This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, Managing Director Michael Metzger must decide how to extend his team’s predictive analytics work using Natural Language Processing (NLP) techniques. View Details
Keywords: Analytics and Data Science; Forecasting and Prediction; Recruitment; Analysis
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  • August 2017 (Revised December 2018)
  • Case

Tamarin App: Natural Language Processing

By: Srikant M. Datar and Caitlin N. Bowler
In this case, students explore the challenges of using sentiment analysis to monitor and understand public perception around a software application, Tamarin SEO App. Technical topics include building a filtering classifier using naive Bayes and sentiment analysis This... View Details
Keywords: Data Science; Branding; Data Analytics; Analytics and Data Science; Brands and Branding; Analysis; Perception; Planning
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  • Fall 2011
  • Article

Exclusivity and Control

By: Andrei Hagiu and Robin S. Lee
We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends... View Details
Keywords: General Strategy; Entertainment And Leisure; Software; Quality; Competition; Price; Sales; Expansion; Digital Platforms; Revenue; Negotiation
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  • 2010
  • Article

Competing against Online Sharing

By: Ramon Casadesus-Masanell and Andres Hervas-Drane
This paper aims to explore online sharing of copyrighted content over peer-to-peer (p2p) file sharing networks and its impact on the music industry and to assess the viable business models for the industry in the future. View Details
Keywords: Consumers; Computer Networks; Resource Sharing; Online Operations; Internet and the Web; Copyright; Networks; Business Model; Music Industry
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  • 2001
  • Other Teaching and Training Material

Building E-Businesses Instructor's Guide TN: Harvard Business School

By: Lynda M. Applegate
Keywords: Internet and the Web; Strategy; Business Ventures; Business Growth and Maturation
Related
  • 2001
  • Other Teaching and Training Material

Building E-Business

By: Lynda M. Applegate
Keywords: Internet and the Web; Strategy; Business Ventures; Business Growth and Maturation
Related
  • March 2002
  • Background Note

Virtuous Cycles: Improving Service and Lowering Costs in E-Commerce

Illustrates how various elements in a customer's encounter with Internet services relying on physical service (labor-intensive customer support and/or logistics) affect one another. Presents a framework that suggests: 1) that improving service quality in specific... View Details
Keywords: Internet and the Web; Service Delivery; Performance Efficiency; Performance Effectiveness; Service Industry
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  • 18 Aug 2014
  • News

Closing the Education Gap

Anne Dias Griffin (MBA 1997) “Everyone deserves a fair start regardless of their zip code,” says Anne Dias Griffin (MBA 1997). Reforming that start is what motivates her. “The effects of income disparity start early in our society, and education is the best way we can... View Details
Keywords: Jill Radsken
  • 22 Feb 2022
  • Blog Post

Lessons Learned from My HBS Career Journey in Environmental Sustainability

my HBS essay while working in a business facing role. Some soul searching helped me realize that my ideal post-MBA role needed to satisfy the following criteria: Be sustainability and technology focused Challenge me to solve tough... View Details
Keywords: Energy / Cleantech
  • 01 Dec 2015
  • News

Preparing Future Leaders for Tomorrow’s Challenges

prepare for reentry into the workforce. Oberholzer-Gee and his faculty colleagues are also exploring what concepts and skills are most effectively learned using technology and online platforms. For example, simulations and multimedia... View Details
  • Web

Introduction - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

their first private equity fund. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207067 Bankinter: Deploying the Mortgage Simulator to the Branches Harvard Business School Case 107-070 Describes how Bankinter, a mid-sized Spanish... View Details
Keywords: Martha Lagace