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  • 08 Mar 2012
  • Working Paper Summaries

Customer-Driven Misconduct: How Competition Corrupts Business Practices

Keywords: by Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder & Michael W. Toffel; Auto
  • Article

The Business Case for Investing in Physician Well-Being

By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
Observations: A lack of awareness regarding... View Details
Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public health View Details
Keywords: by Shalene Gupta
  • 01 Dec 2023
  • News

Thinking Ahead

find a product-market fit with Systole.” Keep Secrets from AI Generative AI’s capacity to transform business operations continues to be a hot topic, with a strong caveat in the form of threats to data security and privacy. Assistant... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

missions like that, who had time for an identity crisis? Integration challenges After the initial triage phase, the FBI realized the need to improve its threat analysis function; after all, law enforcement agents were not trained to... View Details
Keywords: by Carmen Nobel
  • 2022
  • Book

L'entreprise, une affaire de cœur

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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  • March–April 2013
  • Article

Vaporware, Suddenware and Trueware: New Product Preannouncements under Market Uncertainty

By: Elie Ofek and Ozge Turut
A firm may want to preannounce its plans to develop a new product in order to stimulate future demand. But given that such communications can affect rivals' incentives to develop the same new product, a firm may decide to preannounce untruthfully in order to deter... View Details
Keywords: Risk and Uncertainty; Announcements; Competition; Product Launch; Product Development
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  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

demonstrating full understanding and competent threat management.” Several respondents saw the relationship between fear and leadership as ever more complex. David Wittenberg associated fear with management but not leadership. In his... View Details
Keywords: by James Heskett
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

trainer (who might charge up to $100 an hour) with the threat of a cancellation fee, clients precommit to their "should" self, ensuring that they will work out rather than giving into the strong pull of the "want" self... View Details
Keywords: by Sean Silverthorne
  • 2022
  • Book

하트 오브 비즈니스 미래의 비즈니스를 위한 안내서

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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  • 2022
  • Book

商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
Related
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • Web

Our Values | About

instantly. Campus security can be reached, night and day, by calling 617.495.5577, and HUPD is available at 617.495.1212 if any individual senses a threat to their personal safety. Both HUPD and HBS have increased patrols by officers and... View Details
  • 13 Mar 2012
  • First Look

First Look: March 13

  PublicationsRegulation and UK Retailing Productivity: Evidence from Microdata Authors:Jonathan Haskel and Raffaella Sadun Publication:Economica (September 2011) Abstract We explore the effects of planning regulation on the UK retail sector between 1997 and 2003 using... View Details
Keywords: Sean Silverthorne
  • 2022
  • Book

企業初心 未來企業的新領導準則

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
Related
  • 2022
  • Book

The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations
Related
  • 23 Mar 2012
  • HBS Seminar

Dan Kahan, Professor of Law and Professor of Psychology at Yale Law School

  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

Managers lacking direct power, however, assumed nothing. They proactively used redundant communication to convince team members that their project was under threat and that they needed to be part of the solution. "Those without power... View Details
Keywords: by Kim Girard
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

"revolutionize trade with Asia." To achieve the dramatic reductions in labor and dock servicing time, McLean was vigilant about standardization. The labor savings associated with McLean's intermodal transportation business was a major victory for shippers and... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 23 May 2013
  • Working Paper Summaries

Board Games: Timing of Independent Directors’ Dissent in China

Keywords: by Juan Ma & Tarun Khanna