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      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B1): Birmingham Climate Action Snapshot

      By: Rosabeth Moss Kanter, Natania Elias and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Alabama
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      Kanter, Rosabeth Moss, Natania Elias, and Jacob A. Small. "Can Cities Beat the Heat? (B1): Birmingham Climate Action Snapshot." Harvard Business School Supplement 324-082, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B10): Pittsburgh Climate Action Snapshot

      By: Rosabeth Moss Kanter, Coelin P. Scibetta and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Pittsburgh
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      Kanter, Rosabeth Moss, Coelin P. Scibetta, and Jacob A. Small. "Can Cities Beat the Heat? (B10): Pittsburgh Climate Action Snapshot." Harvard Business School Supplement 324-091, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B11): Salt Lake City Climate Action Snapshot

      By: Rosabeth Moss Kanter, Praveen Kumar and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Utah
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      Kanter, Rosabeth Moss, Praveen Kumar, and Jacob A. Small. "Can Cities Beat the Heat? (B11): Salt Lake City Climate Action Snapshot." Harvard Business School Supplement 324-092, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B12): San Antonio Climate Action Snapshot

      By: Rosabeth Moss Kanter, Natania Elias and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Texas
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      Kanter, Rosabeth Moss, Natania Elias, and Jacob A. Small. "Can Cities Beat the Heat? (B12): San Antonio Climate Action Snapshot." Harvard Business School Supplement 324-093, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B13): Seattle Climate Action Snapshot

      By: Rosabeth Moss Kanter, Hailey Chen and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Seattle
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      Kanter, Rosabeth Moss, Hailey Chen, and Jacob A. Small. "Can Cities Beat the Heat? (B13): Seattle Climate Action Snapshot." Harvard Business School Supplement 324-094, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B14): San Jose Climate Action Snapshot

      By: Rosabeth Moss Kanter, Hailey Chen and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Cities; Climate; Climate Impact; Innovation; Mitigation Policies; Carbon Footprint; Investing; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; Innovation and Invention; United States; San Jose
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      Kanter, Rosabeth Moss, Hailey Chen, and Jacob A. Small. "Can Cities Beat the Heat? (B14): San Jose Climate Action Snapshot." Harvard Business School Supplement 324-095, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B2): Boston Climate Action Snapshot

      By: Rosabeth Moss Kanter, Margot Zuckerman and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; Boston; United States
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      Kanter, Rosabeth Moss, Margot Zuckerman, and Jacob A. Small. "Can Cities Beat the Heat? (B2): Boston Climate Action Snapshot." Harvard Business School Supplement 324-083, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B3): Chattanooga Climate Action Snapshot

      By: Rosabeth Moss Kanter, Coelin P. Scibetta and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Cities; Climate; Climate Impact; Innovation; Mitigation Policies; Carbon Footprint; Investing; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; United States; Tennessee
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      Kanter, Rosabeth Moss, Coelin P. Scibetta, and Jacob A. Small. "Can Cities Beat the Heat? (B3): Chattanooga Climate Action Snapshot." Harvard Business School Supplement 324-084, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B4): Columbus Climate Action Snapshot

      By: Rosabeth Moss Kanter, Coelin P. Scibetta and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Ohio
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      Kanter, Rosabeth Moss, Coelin P. Scibetta, and Jacob A. Small. "Can Cities Beat the Heat? (B4): Columbus Climate Action Snapshot." Harvard Business School Supplement 324-085, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B5): Detroit Climate Action Snapshot

      By: Rosabeth Moss Kanter and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Detroit
      Citation
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      Kanter, Rosabeth Moss, and Jacob A. Small. "Can Cities Beat the Heat? (B5): Detroit Climate Action Snapshot." Harvard Business School Supplement 324-086, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B6): Miami Climate Action Snapshot

      By: Rosabeth Moss Kanter, Ai-Ling Jamila Malone and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Climate; Climate Impact; Innovation; Mitigation Policies; Carbon Footprint; Investing; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; United States; Miami
      Citation
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      Kanter, Rosabeth Moss, Ai-Ling Jamila Malone, and Jacob A. Small. "Can Cities Beat the Heat? (B6): Miami Climate Action Snapshot." Harvard Business School Supplement 324-087, February 2024.
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B7): Milwaukee Climate Action Snapshot

      By: Rosabeth Moss Kanter, Coelin P. Scibetta and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Cities; Climate; Climate Impact; Innovation; Mitigation Policies; Carbon Footprint; Investing; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; United States; Wisconsin
      Citation
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      Kanter, Rosabeth Moss, Coelin P. Scibetta, and Jacob A. Small. "Can Cities Beat the Heat? (B7): Milwaukee Climate Action Snapshot." Harvard Business School Supplement 324-088, February 2024.
      • February 2024 (Revised April 2024)
      • Supplement

      Can Cities Beat the Heat? (B8): Minneapolis-St. Paul Climate Action Snapshot

      By: Rosabeth Moss Kanter, Praveen Kumar and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Minneapolis; St. Paul
      Citation
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      Kanter, Rosabeth Moss, Praveen Kumar, and Jacob A. Small. "Can Cities Beat the Heat? (B8): Minneapolis-St. Paul Climate Action Snapshot." Harvard Business School Supplement 324-089, February 2024. (Revised April 2024.)
      • February 2024
      • Supplement

      Can Cities Beat the Heat? (B9): Nashville Climate Action Snapshot

      By: Rosabeth Moss Kanter and Jacob A. Small
      Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details
      Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Tennessee
      Citation
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      Kanter, Rosabeth Moss, and Jacob A. Small. "Can Cities Beat the Heat? (B9): Nashville Climate Action Snapshot." Harvard Business School Supplement 324-090, February 2024.
      • February 2024 (Revised April 2024)
      • Case

      CPP Investments—The Road to Zero

      By: Vikram Gandhi and Radhika Kak
      In February 2022, Canadian Pension Plan (CPP) Investments, the investment management organization that managed funds for the CPP, one of the biggest pension plans in the world, announced a net-zero commitment for its portfolio by 2050. Under its CEO, John Graham, it... View Details
      Keywords: Environmental Sustainability; Asset Management; Investment Portfolio; Leading Change; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Services Industry; Canada; California
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      Gandhi, Vikram, and Radhika Kak. "CPP Investments—The Road to Zero." Harvard Business School Case 324-054, February 2024. (Revised April 2024.)
      • February 2024 (Revised February 2024)
      • Teaching Note

      Travelogo: Understanding Customer Journeys

      By: Eva Ascarza and Ta-Wei Huang
      Teaching Note for HBS Exercise 524-044. The exercise aims to teach students about 1) Customer Segmentation; and 2) constructing buying personas, 3) Get actionable insights from clickstream data. View Details
      Keywords: Customer Relationship Management; Analysis; Analytics and Data Science; Marketing Strategy; Segmentation; Consumer Behavior; Travel Industry; United States
      Citation
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      Ascarza, Eva, and Ta-Wei Huang. "Travelogo: Understanding Customer Journeys." Harvard Business School Teaching Note 524-045, February 2024. (Revised February 2024.)
      • February 2024
      • Teaching Note

      CityScore: Big Data Comes to Boston

      By: Boris Groysberg and Sarah L. Abbott
      Teaching Note for HBS Case No. 422-050. In 2016, Mayor Marty Walsh of Boston introduced CityScore, a data dashboard that measured the city’s progress across a range of metrics. View Details
      Keywords: Government Administration; Leadership; Transformation; City; Analytics and Data Science; Measurement and Metrics; Public Administration Industry; United States; Boston
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      Groysberg, Boris, and Sarah L. Abbott. "CityScore: Big Data Comes to Boston." Harvard Business School Teaching Note 424-058, February 2024.
      • February 2024
      • Case

      Tabby: Winning Consumers' Digital Wallets

      By: Eva Ascarza and Fares Khrais
      Hosam Arab (MBA 2009), cofounder and CEO of Tabby, a Saudi-based fintech startup, raised its Series D funding round in October 2023, four years after its inception, valuing it as a regional unicorn. Tabby's core product, a buy-now-pay-later (BNPL) service, allowed... View Details
      Keywords: Business Model; Business Startups; Risk Management; Competitive Strategy; Expansion; Financial Services Industry; Technology Industry; Saudi Arabia
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      Ascarza, Eva, and Fares Khrais. "Tabby: Winning Consumers' Digital Wallets." Harvard Business School Case 524-056, February 2024.
      • February 2024 (Revised December 2024)
      • Case

      Best Buy Health: Enabling Care at Home

      By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta
      This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details
      Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota
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      Huckman, Robert S., Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats, and Sarah Mehta. "Best Buy Health: Enabling Care at Home." Harvard Business School Case 624-009, February 2024. (Revised December 2024.)
      • February 2024
      • Case

      Nuwa Capital: Investing During Uncertainty

      By: Paul A. Gompers and Fares Khrais
      Nuwa Capital (Nuwa) was a venture capital firm based in Dubai in the United Arab Emirates and Riyadh in Saudi Arabia. The business was founded in 2020 by Khaled Talhouni and his partners Sarah Abu Risheh, and Stephanie Nour Prince (they were later joined by Nitin Reen... View Details
      Keywords: Corporate Entrepreneurship; Business Startups; Disruption; Entrepreneurship; Venture Capital; Investment; Growth and Development Strategy; Business Strategy; Decisions; Middle East; Saudi Arabia; United Arab Emirates; Dubai; Bahrain
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      Gompers, Paul A., and Fares Khrais. "Nuwa Capital: Investing During Uncertainty." Harvard Business School Case 224-016, February 2024.
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