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  • March 2004 (Revised June 2004)
  • Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details
Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts
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Roberto, Michael, and Erika Ferlins. "Massport (A): The Aftermath of 9/11." Harvard Business School Case 304-081, March 2004. (Revised June 2004.)
  • February 2004
  • Case

Aspire Public Schools

Set in the fall of 2003, covers managerial challenges facing the CEO and COO of Aspire Public Schools, a nonprofit charter school management company. In operation since 1999 and funded by prominent national foundations and venture philanthropies, Aspire operates 10... View Details
Keywords: Business Model; Business or Company Management; Expansion; Social Entrepreneurship; Education; Education Industry; California
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Leschly, Stig. "Aspire Public Schools." Harvard Business School Case 804-114, February 2004.
  • January 1989 (Revised February 1991)
  • Supplement

General Electric: Valley Forge (H)

By: Robert L. Simons
See General Electric: Valley Forge (A). View Details
Keywords: Manufacturing Industry; Pennsylvania
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Simons, Robert L. "General Electric: Valley Forge (H)." Harvard Business School Supplement 189-016, January 1989. (Revised February 1991.)
  • August 1998
  • Article

Critical Pathways at the Massachusetts General Hospital

By: Richard Bohmer
Keywords: Health; Health Industry; Massachusetts
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Bohmer, Richard. "Critical Pathways at the Massachusetts General Hospital." Journal of Vascular Surgery 28, no. 2 (August 1998): 373–377.
  • June 2003 (Revised December 2004)
  • Case

Molded Dimensions, Inc.

By: H. Kent Bowen, Virginia Fuller and Doren Spinner
Mike Katz, an MBA with several years of manufacturing management experience, talks about purchasing Molded Dimensions, Inc. (MDI), a Wisconsin-based plastics manufacturer, with his wife Linda, who also has a manufacturing background. The case describes at length... View Details
Keywords: Transition; Entrepreneurship; Investment; Jobs and Positions; Leadership; Business or Company Management; Negotiation Process; Manufacturing Industry; Wisconsin
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Bowen, H. Kent, Virginia Fuller, and Doren Spinner. "Molded Dimensions, Inc." Harvard Business School Case 603-133, June 2003. (Revised December 2004.)
  • February 2003 (Revised February 2006)
  • Case

Precise Software Solutions

When and how should a firm introduce an innovative new product? Introduce too early and functionality may not be there, too late and strong competition might appear. Precise Software Solutions, headquartered in Westwood, MA, is a small, growing company with a... View Details
Keywords: Applications and Software; Product Launch; Innovation and Invention; Product Development; Sales; Information Technology Industry; Massachusetts
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Godes, David B. "Precise Software Solutions." Harvard Business School Case 503-064, February 2003. (Revised February 2006.)
  • February 2003
  • Teaching Note

Mobile Energy Services Company (TN)

By: Benjamin C. Esty and Aldo Sesia
Teaching Note for (9-203-061). View Details
Keywords: Energy Industry; Alabama
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Esty, Benjamin C., and Aldo Sesia. "Mobile Energy Services Company (TN)." Harvard Business School Teaching Note 203-062, February 2003.
  • February 2003 (Revised May 2003)
  • Case

Mobile Energy Services Company

By: Benjamin C. Esty and Aldo Sesia
When Al "Chainsaw" Dunlap became CEO of the Scott Paper Co., the company owned a large, vertically integrated production facility in Mobile, Alabama. Dunlap sold part of the production facility, a cogeneration power plant (later known as Mobile Energy Services Co.), to... View Details
Keywords: Mergers and Acquisitions; Risk and Uncertainty; Contracts; Agreements and Arrangements; Investment; Projects; Vertical Integration; Energy Sources; Bonds; Ownership; Restructuring; Energy Industry; Alabama
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Esty, Benjamin C., and Aldo Sesia. "Mobile Energy Services Company." Harvard Business School Case 203-061, February 2003. (Revised May 2003.)
  • October 2002 (Revised May 2004)
  • Case

Intuit's New CEO: Steve Bennett

By: William A. Sahlman and Alison Berkley Wagonfeld
Describes the transition to a new CEO at Intuit, a successful software and financial services firm in California. The new CEO must decide what to change and how fast. He must also navigate within a culture everyone believes to be successful but he envisions can be... View Details
Keywords: Management Succession; Entrepreneurship; Organizational Culture; Applications and Software; Management Teams; Information Technology Industry; Financial Services Industry; California
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Sahlman, William A., and Alison Berkley Wagonfeld. "Intuit's New CEO: Steve Bennett." Harvard Business School Case 803-044, October 2002. (Revised May 2004.)
  • December 2001 (Revised December 2002)
  • Teaching Note

QuickenInsurance: The Race to Click and Close (A) and (B) (TN)

By: Lynda M. Applegate
Teaching Note for (9-800-295) and (9-803-071). View Details
Keywords: Information Technology Industry; Arizona
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Applegate, Lynda M. "QuickenInsurance: The Race to Click and Close (A) and (B) (TN)." Harvard Business School Teaching Note 802-138, December 2001. (Revised December 2002.)
  • November 2001
  • Background Note

Poison Pill, The

By: Guhan Subramanian
This case presents the history of the "poison pill" as an antitakeover defense. It includes excerpts from the crucial case of Moran vs. Household International. View Details
Keywords: History; Strategy; Acquisition; United States; Europe
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Subramanian, Guhan. "Poison Pill, The." Harvard Business School Background Note 902-123, November 2001.
  • June 2001 (Revised January 2002)
  • Background Note

Structuring and Managing BizDev on the Net: A Note

Discusses business development as it is practiced in many Internet companies. The focus is on companies in Silicon Valley. View Details
Keywords: Internet and the Web; Growth and Development Strategy; California
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Chesbrough, Henry W., Sergio Rattner, and Helen H. Lin. "Structuring and Managing BizDev on the Net: A Note." Harvard Business School Background Note 601-183, June 2001. (Revised January 2002.)
  • February 2001 (Revised April 2002)
  • Case

Dialpad Communications (B)

By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case. View Details
Keywords: Telecommunications Industry; California
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (B)." Harvard Business School Case 601-107, February 2001. (Revised April 2002.)
  • February 2001 (Revised August 2001)
  • Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman
Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (A)." Harvard Business School Case 601-090, February 2001. (Revised August 2001.)
  • December 2000
  • Teaching Note

BET.com TN

By: Thomas R. Eisenmann and Pauline M Fischer
Teaching Note for (9-800-283). View Details
Keywords: Entertainment and Recreation Industry; Distribution Industry; Africa; United States
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Eisenmann, Thomas R., and Pauline M Fischer. "BET.com TN." Harvard Business School Teaching Note 801-196, December 2000.
  • November 2000 (Revised March 2001)
  • Case

Alaska Airlines and Flight 261 (A)

Weeks after the crash of Alaska Airlines Flight 261, 64 mechanics claim that they have been "pressured, threatened, and intimidated" into taking shortcuts. After briefly describing Alaska Airlines' history and CEO John Kelly, the case details how the airline responded... View Details
Keywords: Safety; Air Transportation; Crisis Management; Labor and Management Relations; Air Transportation Industry; Alaska
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Watkins, Michael D., and Kim Slack. "Alaska Airlines and Flight 261 (A)." Harvard Business School Case 801-113, November 2000. (Revised March 2001.)
  • April 2000
  • Teaching Note

Lincoln Electric: Venturing Abroad TN

By: Clayton M. Christensen and Tara Donovan
Teaching Note for (9-398-095). View Details
Keywords: Manufacturing Industry; Ohio
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Christensen, Clayton M., and Tara Donovan. "Lincoln Electric: Venturing Abroad TN." Harvard Business School Teaching Note 600-131, April 2000.
  • February 2000 (Revised October 2000)
  • Case

E-commerce at Williams-Sonoma

By: Rosabeth M. Kanter and Daniel Galvin
Describes Williams-Sonoma's development of a third channel of business on the Internet. Describes the strategies for managing changes in the organizational, operational, and technological structure of the company. The new e-commerce division confronts challenges posed... View Details
Keywords: Change Management; Internet and the Web; Trade; Corporate Strategy; Organizational Change and Adaptation; Operations; Information Technology; Technological Innovation; Information Technology Industry; Retail Industry; California
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Kanter, Rosabeth M., and Daniel Galvin. "E-commerce at Williams-Sonoma." Harvard Business School Case 300-086, February 2000. (Revised October 2000.)
  • November 1999 (Revised March 2000)
  • Case

Florida Department of Citrus

By: Ray A. Goldberg, Carin-Isabel Knoop and David Benedict Pearcy
The Florida Department of Citrus (FDOC) is a state agency responsible for the welfare of the Florida citrus industry. This case describes the FDOC's efforts to turn around grapefruit juice consumption. Using a health message, Dan Santangelo, the FDOC's new director,... View Details
Keywords: Marketing Strategy; Organizational Change and Adaptation; Change Management; Management Teams; Product Marketing; Demand and Consumers; Food and Beverage Industry; Florida
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Goldberg, Ray A., Carin-Isabel Knoop, and David Benedict Pearcy. "Florida Department of Citrus." Harvard Business School Case 900-009, November 1999. (Revised March 2000.)
  • November 1999 (Revised November 2003)
  • Case

Fresh Connections

Mary Alice McKenzie is facing numerous issues in growing her Vermont-based fresh-prepared foods business. She must address immediate operational problems--such as bottlenecks and capital equipment decisions--as well as decide on a long-term strategic position. This... View Details
Keywords: Business or Company Management; Production; Food and Beverage Industry; Vermont
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West, Jonathan, Susan Harmeling, and Christian G. Kasper. "Fresh Connections." Harvard Business School Case 600-022, November 1999. (Revised November 2003.)
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