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  • All HBS Web  (7,866)
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  • All HBS Web  (7,866)
    • News  (2,239)
    • Research  (4,974)
    • Events  (40)
    • Multimedia  (237)
  • Faculty Publications  (4,098)
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  • October 31, 2022
  • Article

Achieving Individual—and Organizational—Value with AI

By: Sam Ransbotham, David Kiron, François Candelon, Shervin Khodabandeh and Michael Chu
New research shows that employees derive individual value from AI when using the technology improves their sense of competency, autonomy, and relatedness. Likewise, organizations are far more likely to obtain value from AI when their workers do. This report offers key... View Details
Keywords: AI and Machine Learning; Value; Competency and Skills
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Ransbotham, Sam, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu. "Achieving Individual—and Organizational—Value with AI." MIT Sloan Management Review, Big Ideas Artificial Intelligence and Business Strategy Initiative (website) (October 31, 2022). (Findings from the 2022 Artificial Intelligence and Business Strategy Global Executive Study and Research Project.)
  • April 2022
  • Article

Consumers Value Effort over Ease When Caring for Close Others

By: Ximena Garcia-Rada, Mary Steffel, Elanor F. Williams and Michael I. Norton
Many products and services are designed to make caregiving easier, from premade meals for feeding families to robo-cribs that automatically rock babies to sleep. Yet, using these products may come with a cost: consumers may feel they have not exerted enough effort.... View Details
Keywords: Effor; Caregiving; Close Relationships; Symbolic Meaning; Signaling; Relationships; Consumer Behavior; Perception
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Garcia-Rada, Ximena, Mary Steffel, Elanor F. Williams, and Michael I. Norton. "Consumers Value Effort over Ease When Caring for Close Others." Journal of Consumer Research 48, no. 6 (April 2022): 970–990.
  • May 2012
  • Article

Do Social Deal Sites Really Work?

By: Marco Bertini, Luc Wathieu, Betsy Page Sigman and Michael I. Norton
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Bertini, Marco, Luc Wathieu, Betsy Page Sigman, and Michael I. Norton. "Do Social Deal Sites Really Work?" Harvard Business Review 90, no. 5 (May 2012): 139–141.
  • 2025
  • Working Paper

A Preference for Revision Absent Improvement

By: Ximena Garcia-Rada, Leslie K. John, Ed O’Brien and Michael I. Norton
People regularly encounter revised stimuli (e.g., revised versions of products, new editions of books, tweaked recipes, and technological updates). In principle, a world of constant revision should benefit people by affording them the most up-to-date offerings. In... View Details
Keywords: Product Change; Versioning; Expectancy Effects; Heuristics; Intuitive Processing; Product Marketing; Change; Perception; Consumer Behavior
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Garcia-Rada, Ximena, Leslie K. John, Ed O’Brien, and Michael I. Norton. "A Preference for Revision Absent Improvement." Harvard Business School Working Paper, No. 19-087, February 2019. (Revised April 2025.)
  • February 2018 (Revised April 2018)
  • Case

Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise

By: Michael Chu, William C. Kirby, Nancy Hua Dai and Yuanzhuo Wang
This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM) state-owned enterprise (SOE) into a major diversified consumer health player in China's highly competitive... View Details
Keywords: State-owned Enterprise (SOE); Traditional Chinese Medicine; Yunnan; Yunnan Baiyao; Consumer Health; Enterprise Transformation; Transformation; Health; Business History; State Ownership; Private Ownership; Business Strategy; Commercialization; Competition; Consumer Products Industry; Health Industry; Pharmaceutical Industry; China
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Chu, Michael, William C. Kirby, Nancy Hua Dai, and Yuanzhuo Wang. "Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise." Harvard Business School Case 318-078, February 2018. (Revised April 2018.)
  • 2016
  • Book

Strategy Beyond Markets

By: John de Figueiredo, Michael Lenox, Felix Oberholzer-Gee and Rick Vanden Bergh
Strategy beyond markets has been an active area of research inquiry since the early 1990s. Since its inception, the scholarship emanating from this research stream has grown substantially in quantity, quality, and breadth. Likewise, firms across the world have... View Details
Keywords: Strategy
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Figueiredo, John de, Michael Lenox, Felix Oberholzer-Gee and Rick Vanden Bergh, eds. Strategy Beyond Markets. Vol. 34, Advances in Strategic Management. Emerald Group Publishing, 2016.
  • December 2012
  • Case

Ocean Mist Farms

By: David E. Bell, Jose B. Alvarez, Mary Shelman and Michael Norris
In late 2012, Kori Tuggle, director of marketing and business development at Ocean Mist Farms, a California produce company, examines her social media-based marketing program and her attempts to create a brand for a bulk commodity. View Details
Keywords: Agribusiness; Agriculture and Agribusiness Industry; United States; California
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Bell, David E., Jose B. Alvarez, Mary Shelman, and Michael Norris. "Ocean Mist Farms." Harvard Business School Case 513-027, December 2012.
  • March 2012 (Revised April 2013)
  • Case

Schön Klinik: Eating Disorder Care

By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell
The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and... View Details
Keywords: Health Care Quality; Outcomes; Quality Improvement; Strategy And Performance Measurement; Integration; Measurement and Metrics; Competition; Health Disorders; Health Care and Treatment; Outcome or Result; Performance Evaluation; Business Processes; Health Industry; Germany
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Porter, Michael E., Emma Stanton, Jessica A. Hohman, and Caleb Stowell. "Schön Klinik: Eating Disorder Care." Harvard Business School Case 712-475, March 2012. (Revised April 2013.)
  • 2009
  • Case

Course Materials for: Being a Leader and the Effective Exercise of Leadership--An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
Keywords: Leadership Development; Personal Development and Career
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Erhard, Werner, Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "Course Materials for: Being a Leader and the Effective Exercise of Leadership--An Ontological Model." 2009. Electronic.
  • March 2009 (Revised September 2010)
  • Case

Dartmouth-Hitchcock Medical Center: Spine Care

By: Robert S. Huckman, Michael E. Porter, Rachel Gordon and Natalie Kindred
Describes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in... View Details
Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Service Operations; Integration; Value Creation; Health Industry; United States
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Huckman, Robert S., Michael E. Porter, Rachel Gordon, and Natalie Kindred. "Dartmouth-Hitchcock Medical Center: Spine Care." Harvard Business School Case 609-016, March 2009. (Revised September 2010.)
  • Article

Dynamic Capabilities at IBM: Driving Strategy into Action

By: J. Bruce Harreld, Charles A. O’Reilly III and Michael L. Tushman
Keywords: Strategy; Technology; Manufacturing Industry; Consumer Products Industry; Computer Industry
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Harreld, J. Bruce, Charles A. OReilly III, and Michael L. Tushman. "Dynamic Capabilities at IBM: Driving Strategy into Action." California Management Review 49, no. 4 (Summer 2007).
  • 04 May 2023
  • News

How Generative AI Changes Productivity

  • 10 Jun 2022
  • News

Competing in the Age of AI

  • 01 Jun 2015
  • News

Alumni and Faculty Books for June 2015

1973) (CreateSpace Independent Publishing Platform) The Self-Made Billionaire Effect: How Extreme Producers Create Massive Value by John Sviokla (MBA 1983) and Mitch Cohen (Portfolio) Looking at self-made billionaires like Steve Jobs and View Details
  • 1978
  • Chapter

Conflict Between the Political and Private Sectors

By: Michael Jensen and William H. Meckling
Keywords: Public Sector; Private Sector; Conflict and Resolution
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Jensen, Michael, and William H. Meckling. "Conflict Between the Political and Private Sectors." In Study of World Economic Change. Booz & Company, 1978.
  • 1999
  • Chapter

Interest Rate Rules in an Estimated Sticky Price Model

By: Julio J. Rotemberg and Michael Woodford
Keywords: Interest Rates; Mathematical Methods
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Rotemberg, Julio J., and Michael Woodford. "Interest Rate Rules in an Estimated Sticky Price Model." In Monetary Policy Rules, edited by John B. Taylor. Chicago: University of Chicago Press, 1999.
  • 2024
  • Working Paper

Learning to Cover: Online Learning and Optimization with Irreversible Decisions

By: Alexander Jacquillat and Michael Lingzhi Li
Keywords: Buildings and Facilities; AI and Machine Learning; Geographic Location; Strategic Planning
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Jacquillat, Alexander, and Michael Lingzhi Li. "Learning to Cover: Online Learning and Optimization with Irreversible Decisions." Working Paper, June 2024.
  • 2024
  • Article

Neyman Meets Causal Machine Learning: Experimental Evaluation of Individualized Treatment Rules

By: Michael Lingzhi Li and Kosuke Imai
A century ago, Neyman showed how to evaluate the efficacy of treatment using a randomized experiment under a minimal set of assumptions. This classical repeated sampling framework serves as a basis of routine experimental analyses conducted by today’s scientists across... View Details
Keywords: AI and Machine Learning; Research
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Li, Michael Lingzhi, and Kosuke Imai. "Neyman Meets Causal Machine Learning: Experimental Evaluation of Individualized Treatment Rules." Journal of Causal Inference 12, no. 1 (2024).
  • 2025
  • Article

Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments

By: Kosuke Imai and Michael Lingzhi Li
Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with... View Details
Keywords: AI and Machine Learning; Mathematical Methods; Analytics and Data Science
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Imai, Kosuke, and Michael Lingzhi Li. "Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments." Journal of Business & Economic Statistics 43, no. 1 (2025): 256–268.
  • 2020
  • Article

Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion

By: Dimitris Bertsimas and Michael Lingzhi Li
We formulate the problem of matrix completion with and without side information as a non-convex optimization problem. We design fastImpute based on non-convex gradient descent and show it converges to a global minimum that is guaranteed to recover closely the... View Details
Keywords: Mathematical Methods
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Bertsimas, Dimitris, and Michael Lingzhi Li. "Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion." Journal of Machine Learning Research 21, no. 1 (2020).
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