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  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

answers to issues of capitalism? A: Think of a Russian doll. Business is inside capitalism, but capitalism is inside society, and society is inside history. The forms that capitalism takes in different eras reflect the social changes that... View Details
Keywords: by Martha Lagace
  • February 2021 (Revised February 2021)
  • Case

World of Dreams Entertainment Group: Building a Resilient Business

By: Lynda M. Applegate, Sarah Endline and Michael Norris
In 2021, Ron DeShay, former American Idol producer, is launching his new business venture: World of Dreams Entertainment Group. World of Dreams rethought the existing TV production model, giving audiences more power to directly influence the creation of shows through a... View Details
Keywords: Television Entertainment; Media; Social Issues; Sports; Business Ventures; Digital Platforms; Entertainment and Recreation Industry; United States; California; Los Angeles
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  • 10 Nov 2009
  • First Look

First Look: Nov. 10

  Working PapersPlatform Envelopment (revised) Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To enter established... View Details
Keywords: Martha Lagace
  • October 2022
  • Case

Ceibal: Sustaining and Scaling Educational Innovation in Uruguay

By: John J-H Kim, Michael Chu and Mariana Cal
Ceibal was founded in 2007 in Uruguay, as an initiative to reduce the digital gap in the country. After playing an important role providing a smooth transition to remote learning during COVID, Ceibal in 2022 must now determine the best way to fulfill its mission to "be... View Details
Keywords: Digital Gap; COVID-19 Pandemic; Education; Teaching; Digital Platforms; Technology Adoption; Technological Innovation; Social Issues; Transformation; Corporate Social Responsibility and Impact; Mission and Purpose; Education Industry; Latin America; South America; Uruguay
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  • 18 Dec 2012
  • First Look

First Look: December 18

landscape. Book: http://hbr.org/product/harder-than-i-thought-adventures-of-a-twenty-first/an/10332-HBK-ENG Breaking Them In or Revealing Their Best? Reframing Socialization Around Newcomer Self-expression Authors:Cable, Daniel M.,... View Details
Keywords: Carmen Nobel
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

instruments (including price-setting) to implement desired outcomes. Non-price instruments were very much at the core of MSP strategies. Download the paper: http://www.hbs.edu/research/pdf/09-061.pdf Platform Competition, Compatibility,... View Details
Keywords: Martha Lagace
  • 2007
  • Working Paper

Why Do Intermediaries Divert Search?

By: Andrei Hagiu and Bruno Jullien
We analyze the incentives to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e. inducing consumers to search more than they would like): i)... View Details
Keywords: Demand and Consumers; Motivation and Incentives; Internet and the Web; Digital Platforms; Distribution Channels; Business Strategy; Retail Industry
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  • November–December 2021
  • Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details
Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers
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  • 04 Jan 2012
  • First Look

First Look: January 4

halls, on the docks, and during casual social interactions. The emphasis in the shared language gradually shifts from safety and solidarity to safety, collaboration, and economic power. The newly developed language supports and shapes the... View Details
Keywords: Carmen Nobel
  • 03 Jul 2012
  • First Look

First Look: July 3

well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

benefits of digital transformation and platform plays, or deliver a differentiated end-to-end customer experience. Another challenge we’ve seen for managers is that if they want to attract and retain top talent, they need to make sure the... View Details
Keywords: by Martha Lagace
  • 26 Jul 2016
  • First Look

July 26, 2016

June 2016 PLoS ONE Social and Spatial Clustering of People at Humanity's Largest Gathering By: Barnett, Ian, Tarun Khanna, and Jukka-Pekka Onnela Abstract—Macroscopic behavior of scientific and societal systems results from the... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2013
  • First Look

First Look: March 19

http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract   Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, and Gaston Llanes Abstract We study incentives to... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

any, difference will the “New Silk Road” make in the global educational landscape? Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55549 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform... View Details
Keywords: Dina Gerdeman
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United States over the last decade. The book offers an overarching framework for creating and evaluating View Details
Keywords: Martha Lagace
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

investigates dialog and objects in recurrent social practices. Drawing from both streams, this paper seeks to shed light on the complexity of cross-boundary teaming, while highlighting factors that may enhance its effectiveness. We... View Details
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

compatibility can thus increase asymmetry between the platform owners’ profit foci and, given a sufficiently large difference in the standalone utilities, yields greater profits for both platform owners. We... View Details
Keywords: Dina Gerdeman
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

Platform Competition, Compatibility, and Social Efficiency (revised) Authors:Ramon Casadesus-Masanell and Francisco Ruiz-Aliseda Abstract Katz and Shapiro (1985) study systems compatibility in settings with... View Details
Keywords: Martha Lagace
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

offer the same benefits. While use of social platforms has increased during the pandemic, with Facebook traffic rising by 50 percent in some countries, people don’t get a boost of oxytocin from these... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 30 Apr 2013
  • First Look

First Look: April 30

longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view of organizational change in which View Details
Keywords: Sean Silverthorne

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