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  • 17 Dec 2017
  • News

How Music Forged a Fighter for Free Expression

camp in Uganda, and you heard a woman's song. Heaney: I was over in Africa doing some work, and in Africa, many of the organizations need very specific skill sets, medical training, logistics experience. I... View Details
  • July 2023
  • Article

Before or After? The Effects of Payment Decision Timing in Pay-What-You-Want Contexts

By: Raghabendra P. KC, Vincent Mak and Elie Ofek
We study how payment decision timing—before versus after product delivery—influences consumer payment under pay-what-you-want pricing. We focus on situations where there is minimal change in consumer uncertainty regarding the product before versus after receiving it.... View Details
Keywords: Price; Behavior; Valuation; Philanthropy and Charitable Giving
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  • 07 Nov 2012
  • Working Paper Summaries

Causes and Consequences of Linguistic Complexity in Non-US Firm Conference Calls

Keywords: by Francois Brochet, Patricia Naranjo & Gwen Yu; Accounting
  • 21 May 2025
  • Blog Post

Mentorship in Action: When an HBS Student Proposes a Project

leadership—including yours. If you're contacted by a student with a thoughtful proposal, know that your openness—even to an exploratory conversation—can help shape a valuable... View Details
  • 01 Sep 2015
  • News

State of the Unions

down from 17.7 million in 1983—there has been a surge in pro-labor activity among low-wage workers as of late. Damon Silvers (MBA 1995, JD 1996), policy director for the... View Details
Keywords: Janelle Nanos; McDonald's; Walmart
  • 01 Jun 2005
  • News

The Best of Costa Rica

Pura vida is an expression that Costa Ricans use to describe an attitude or state of mind. It means “pure life,” and for Costa Ricans, it is a philosophy of living — View Details
Keywords: Wendy Baker; travel; tourism; Global Adrenaline; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Scenic and Sightseeing Transportation; Transportation
  • 12 Apr 2007
  • Working Paper Summaries

From Manufacturing to Design: An Essay on the Work of Kim B. Clark

Keywords: by Sylvain Lenfle & Carliss Y. Baldwin; Manufacturing
  • Article

Lessons from England's Health Care Workforce Redesign: No Quick Fixes

By: Richard Bohmer and Candace Imison
In 2000 the English National Health Service (NHS) began a series of workforce redesign initiatives that increased the number of doctors and nurses serving patients, expanded existing staff roles and developed new ones, redistributed health care work, and invested in... View Details
Keywords: Health Care; Work Force Management; United Kingdom
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  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • August 2000
  • Case

Developing Nurse Practitioners at the College of St. Catherine

By: Clayton M. Christensen and Sarah S. Khetani
Margaret McLaughlin has just begun her new appointment as the Dean of Health Professions at the College of St. Catherine in Minneapolis/St. Paul, Minnesota. As an education leader, her charge is to develop Minnesota's health care workforce for the future. She is... View Details
Keywords: Trends; Debates; Decision Choices and Conditions; Higher Education; Teaching; Growth and Development; Technological Innovation; Leading Change; Goals and Objectives; Value Creation; Health Industry
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  • 07 Aug 2019
  • News

“The Star of the North”

owners had seen,” says Edeburn, “was that some of what were considered to be the jewel businesses were either bought up by corporate acquirers or by private equity firms that didn’t have as much View Details
Keywords: Maureen Harmon
  • 01 Apr 2002
  • News

New Director of MBA Career Services Focuses on Power of Alumni Network

refers to as a "network job search" - is just the sort of strategy he's advising current MBA students to use as they confront today's... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 24 Apr 2014
  • News

Building a better India through business and philanthropy

the Piramal Group into one of India’s largest conglomerates and the country’s third-largest pharmaceutical company. “We have transformed ourselves from an India-centric business to a global business,” says... View Details
  • 01 Nov 2018
  • News

The Power of Civility

Shelby Scarbrough (OPM 47, 2015) is founder of Practical Protocol, a consulting and events management firm, and coauthor of The Power View Details
  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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  • December 2022
  • Article

Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo

By: Stefan Dimitriadis and Rembrand Koning
Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections... View Details
Keywords: Social Skills; Business Performance; Entrepreneurs; Peer Relationships; Field Experiment; Entrepreneurship; Performance; Relationships; Interpersonal Communication; Togo
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  • 1 Mar 2013 - 2 Mar 2013
  • Conference Presentation

The Value of Flexibility in Baseball Roster Construction

By: Timothy Chan and Douglas S. Fearing
Drawing inspiration from the theory of production flexibility in manufacturing networks, we provide the first optimization-based analysis of the value of positional flexibility (the ability of a player to play multiple positions) for a major league baseball team in the... View Details
Keywords: Risk and Uncertainty; Design; Production; Resource Allocation; Groups and Teams; Adaptation; Sports
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  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy... View Details
Keywords: by Sean Silverthorne; Computer
  • 21 Jun 2012 - 24 Jun 2012
  • Conference Presentation

Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power

By: Elizabeth Baily Wolf
Existing literature suggests that people visually attend more to powerful/high-status people. However, previous studies manipulated target power/status via the target’s role (e.g., CEO or judge vs. mechanic or fry cook) or clothing (e.g., business suit vs. sweat suit).... View Details
Keywords: Nonverbal Communication; Behavior; Rank and Position; Emotions; Power and Influence
Related
  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

in October, and texting everyone I knew about it. “There’s no way this is a real job,” I joked with my friends. You get paid to live and work in a national park? Doing View Details
Keywords: Nonprofit / Government