Offshoring And Outsourcing - Publications - Faculty & Research

February 2015 (Revised August 2016)
Case

Nokia's Bridge Program: Redesigning Layoffs (A)

By: Sandra J. Sucher and Susan J. Winterberg

"Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had decided was necessary to address the dramatically changed competitive environment the company faced in smartphones... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

Citation

Educators

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Web

The Gift of Global Talent

Migration & Offshore Outsourcing William R. Kerr 19 Feb 2019 | Stanford Social Innovation Review The $4.8 trillion immigration issue that is being overlooked by Washington Lori Ioannou 13 Feb 2019 | CNBC... View Details

30 Mar 2003
Research & Ideas

The Future of IT Consulting

outsourcing is still an established practice, companies have gained experience and can now do much more for themselves that they have looked to outsiders to do in the past. Managers know more about IT, more... View Details

Keywords: by Sarah Jane Johnston; Consulting

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

sustainability efforts can create. Our 12-year old selves would approve. The authors outside of the LEGO Group’s headquarters in Billund, Denmark. ----- Read more posts in the IFC Series: Deconstructing LEGO’s Decarbonization Port Esbjerg: Deploying View Details

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

right, don’t be afraid to speak up, Whillans suggests. “We forget that just as we can negotiate for a higher salary and other benefits, we can also negotiate for more time at work,” she says. 3. Throw money at the problem. Venture... View Details

Keywords: by Dina Gerdeman

Web

Finance - Faculty & Research

on its distributors to provide post-sale customer support? Distributors were responsible for half of sales, but outsourcing customer engagement and support could put customer satisfaction View Details

30 Mar 2023
Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

Esbjerg: Deploying Offshore Wind HySynergy and Crossbridge Energy Grundfos: Innovation & Inspiration for Sustainable Product Design Arla Foods: How Sustainable Can A Dairy Company Be? Novo Nordisk Amager... View Details

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

outsource at the right price. 4. Delegate authority to someone who will follow through on the threat The time, energy, and resources that you devote to reaching agreement can suggest that you're desperate... View Details

Keywords: by Deepak Malhotra

Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design View Details

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab experiments. For starters, they conducted a field study at Wipro, a major... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

13 Nov 2017
Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

makes us happier. To begin their study, the researchers asked more than 6,000 people in North America and Europe, who earned a variety of incomes, whether they spent money on time-saving services. On both continents, those who View Details

Keywords: by Dina Gerdeman

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

all these pieces of digital data as useful in helping them do a better job in two ways: One is doing what they do more efficiently, and two is maybe doing less, because they can outsource certain things to... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

paradigm behind global value chains, generally a production network, suggests that firms should outsource to the countries with the lowest overall costs. (Firms could potentially source particular intermediate inputs from only one... View Details

Keywords: by Sean Silverthorne

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

larger than the companies themselves: the success of their respective business ecosystems. These loose networks—of suppliers, distributors, outsourcing firms, makers of related products or services, technology providers, View Details

Keywords: by Marco Iansiti & Roy Levien

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details

Citation

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06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

the hiring and onboarding process, as opposed to outsourcing most of these processes to HR. Once the staffer is hired, the hiring manager should communicate the news to the rest of the organization so their... View Details

Keywords: by Sean Silverthorne

25 Aug 2003
Research & Ideas

Why IT Does Matter

stifling differentiation, provide a stable platform to build on and offer new ways of differentiating, either by cost, structure, product, or service. Just as literacy stimulated innovation, so do open systems View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

Web

Advisory Board - Entrepreneurship

ten years as General Partner at General Atlantic Partners. While at General Atlantic Mr. Cline co-founded Exult and Xchanging, today's leading business process outsourcing companies. Prior to General... View Details

Web

Regional Winners - Alumni

Region: International Track The Endowment Project The Endowment Project is an outsourced alumni development, fundraising, and asset management business aimed at creating the philanthropic infrastructure for... View Details

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

Publications