Offshoring And Outsourcing - Publications - Faculty & Research

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

right, don’t be afraid to speak up, Whillans suggests. “We forget that just as we can negotiate for a higher salary and other benefits, we can also negotiate for more time at work,” she says. 3. Throw money at the problem. Venture... View Details

Keywords: by Dina Gerdeman

30 Mar 2003
Research & Ideas

The Future of IT Consulting

outsourcing is still an established practice, companies have gained experience and can now do much more for themselves that they have looked to outsiders to do in the past. Managers know more about IT, more... View Details

Keywords: by Sarah Jane Johnston; Consulting

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab experiments. For starters, they conducted a field study at Wipro, a major... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

13 Nov 2017
Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

makes us happier. To begin their study, the researchers asked more than 6,000 people in North America and Europe, who earned a variety of incomes, whether they spent money on time-saving services. On both continents, those who View Details

Keywords: by Dina Gerdeman

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

all these pieces of digital data as useful in helping them do a better job in two ways: One is doing what they do more efficiently, and two is maybe doing less, because they can outsource certain things to... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

larger than the companies themselves: the success of their respective business ecosystems. These loose networks—of suppliers, distributors, outsourcing firms, makers of related products or services, technology providers, View Details

Keywords: by Marco Iansiti & Roy Levien

30 Mar 2023
Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

Esbjerg: Deploying Offshore Wind HySynergy and Crossbridge Energy Grundfos: Innovation & Inspiration for Sustainable Product Design Arla Foods: How Sustainable Can A Dairy Company Be? Novo Nordisk Amager... View Details

Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design View Details

25 Aug 2003
Research & Ideas

Why IT Does Matter

stifling differentiation, provide a stable platform to build on and offer new ways of differentiating, either by cost, structure, product, or service. Just as literacy stimulated innovation, so do open systems View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

the hiring and onboarding process, as opposed to outsourcing most of these processes to HR. Once the staffer is hired, the hiring manager should communicate the news to the rest of the organization so their... View Details

Keywords: by Sean Silverthorne

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

paradigm behind global value chains, generally a production network, suggests that firms should outsource to the countries with the lowest overall costs. (Firms could potentially source particular intermediate inputs from only one... View Details

Keywords: by Sean Silverthorne

Web

Regional Winners - Alumni

Endowment Project The Endowment Project is an outsourced alumni development, fundraising, and asset management business aimed at creating the philanthropic infrastructure for public high schools in the US.... View Details

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details

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Advisory Board - Entrepreneurship

ten years as General Partner at General Atlantic Partners. While at General Atlantic Mr. Cline co-founded Exult and Xchanging, today's leading business process outsourcing companies. Prior to General... View Details

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

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Winners & Runners-Up | New Venture Competition

full-size products. Palliative Care of America David Matly Michael Matly Business Track Runner-Up Palliative Care of America provides the best quality of life for seriously and terminally ill patients by providing industry best-practice... View Details

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

fresh milk to single-product producers, most of which are limited liability cooperatives of farmers, and most of whom outsource the maturation process to warehouse operators. Before it hits store shelves,... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

of Hello Alfred innovated upon the TaskRabbit model by outsourcing the management of TaskRabbit workers to personally assigned butlers, or “Al- freds.” For users, the presence of a butler on the scene allowed for a more trustworthy View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

the U.S. medical profession are still large. In India, the same depth of pool of engineering and mathematical talent for software, offshoring, and outsourcing is there for... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

Publications