Publications

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

and out of case method learning. #2: Flag Ceremony Every November, each section hosts a Flag Ceremony. We hang flags against the back wall, each representing a country where a student calls home. While we have culture nights as a section... View Details

24 Feb 2023
Blog Post

My Classroom Experience During Harvard Business School’s Summer Venture in Management Program

discussion groups; and trading stories of life experiences and sidesplitting tales of professional gaffes in the HBS courtyard. Whatever awaited me at Harvard Business School, I thought, would be unforgettable. The SVMP Class of 2022 met... View Details

27 Nov 2012
Working Paper Summaries

No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks

Keywords: by Nava Ashraf, Oriana Bandiera & Kelsey Jack

November 2021
Article

The Effects of Retirement on Sense of Purpose in Life: Crisis or Opportunity?

By: Ayse Yemiscigil, Nattavudh Powdthavee and Ashley V. Whillans

Does retirement lead to an existential crisis or present an opportunity to experience a renewed sense of purpose in life? Prior research has documented a negative association between retirement and sense of purpose in life, suggesting that retirement could lead people... View Details

Keywords: Aging; Meaning; Socioeconomic Status; Life Experiences; Retirement; Well-being

February 2021
Article

Testing the Waters: Behavior across Participant Pools

By: Erik Snowberg and Leeat Yariv

We leverage a large-scale incentivized survey eliciting behaviors from (almost) an entire university student population, a representative sample of the U.S. population, and Amazon Mechanical Turk (MTurk) to address concerns about the external validity of experiments... View Details

Keywords: Lab Selection; External Validity; Experiments; Behavior; Surveys; Analytics and Data Science; Analysis

November–December 2020
Article

Lifting the Veil: The Benefits of Cost Transparency

By: Bhavya Mohan, Ryan W. Buell and Leslie K. John

Firms do not typically disclose information on their costs to produce a good to consumers. However, we provide evidence of when and why doing so can increase consumers’ purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that... View Details

Keywords: Cost Transparency; Disclosure; Field Experiment; Cost; Trust; Consumer Behavior

SSRN

Web

IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management | Information Technology

IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management Strategic Initiative: 2.06 Federated Identity & Access Management (IAM) Program By Melissa Lantz on September 10, 2024 Share via Facebook Share... View Details

Article

Using Fresh Starts to Nudge Increased Retirement Savings

By: John Beshears, Hengchen Dai, Katherine L. Milkman and Shlomo Benartzi

We conducted a field experiment to study the effect of framing future moments in time as new beginnings (or “fresh starts”). University employees (N=6,082) received mailings with an opportunity to choose between increasing their contributions to a savings plan... View Details

Keywords: Choice Architecture; Randomized Field Experiment; Savings; New Beginning; Fresh Start; Saving; Retirement; Behavior

22 Feb 2022
News

Turning Point: Ready or Not

hearing that smile in her voice whenever we spoke on the phone. In a materialistic world, that smile represents an immense love that requires nothing in return. The smile that just says I am always happy for you. And, now, as I watch my... View Details

Keywords: reflection; life experience; leadership

2022
Working Paper

Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?

By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan

When it comes to successful refugee reception the local level matters. Research overwhelmingly examines host communities' attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet, the... View Details

Keywords: Values; Control; Refugee Resettlement; Local Elites; Contact; Fair-share; Conjoint Experiment; Refugees; Integration; Local Range; Leadership; Attitudes; Fairness

April 2023
Article

Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?

By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan

When it comes to successful refugee reception, the local level matters. Research overwhelmingly examines host communities’ attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet the... View Details

Keywords: Values; Control; Refugee Resettlement; Local Elites; Contact; Fair-share; Conjoint Experiment; Refugees; Attitudes

2020
Article

A Practical Approach to Sales Compensation: What Do We Know Now? What Should We Know in the Future?

By: Doug J. Chung, Byungyeon Kim and Niladri B. Syam

Personal selling represents one of the most important elements in the marketing mix, and appropriate management of the sales force is vital to achieving the organization’s objectives. Among the various instruments of sales management, compensation plays a pivotal role... View Details

Keywords: Sales Compensation; Sales Management; Sales Strategy; Principal-agent Theory; Structural Econometrics; Field Experiments; Machine Learning; Artificial Intelligence; Salesforce Management; Compensation and Benefits; Motivation and Incentives; AI and Machine Learning

25 Jun 2024
News

On the Move: Alexis DePree (MBA 2007)

When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment.... View Details

Keywords: retail; customer service; supply chain management; career experience; Retail Trade

17 Dec 2020
Video

Interaction with the Broader HBS Community

04 Apr 2016
HBS Seminar

Ariel Stern, Harvard Business School

March 2001 (Revised March 2016)
Case

Charlene Barshefsky (A)

By: James K. Sebenius and Rebecca Hulse

Describes the challenges former U.S. Trade Representative Charlene Barshefsky faced while negotiating a trade agreement with China to improve its domestic intellectual property rights enforcement. After briefly describing Barshefsky's past experience with trade... View Details

Keywords: Trade; International Relations; Copyright; Negotiation Style; Negotiation Tactics; Alliances; Business and Government Relations; China; United States

Educators

2021
Working Paper

T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military

By: Hise O. Gibson

People are an organization’s most important resource. Managers who are collaborative and innovative ensure that organizations remain competitive. This type of manager has been referred to as a T-shaped manager. “T” given that the vertical portion represents the depth... View Details

Keywords: T-shaped Management; Leader Development; Talent Management; Leadership Style; Leadership Development; Management Skills; Talent and Talent Management

April 1989 (Revised March 1990)
Case

Burlington Northern (B)

By: Janice H. Hammond

Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details

Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States

Educators