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  • All HBS Web  (2,500)
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    • News  (470)
    • Research  (1,676)
    • Events  (17)
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Show Results For

  • All HBS Web  (2,500)
    • People  (7)
    • News  (470)
    • Research  (1,676)
    • Events  (17)
    • Multimedia  (6)
  • Faculty Publications  (668)
← Page 2 of 2,500 Results →
  • Article

Quantifying the Use of Connected Digital Products in Clinical Research

By: Caroline Marra, Jacqueline L. Chen, Andrea Coravos and Ariel D. Stern
Over recent years, the adoption of connected technologies has grown dramatically, with potential for improving health care delivery, research, and patient experience. Yet, little has been documented about the prevalence and use of connected digital products (e.g.,... View Details
Keywords: Connected Digital Products; Clinical Trials; Health Testing and Trials; Information Technology; Research
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Marra, Caroline, Jacqueline L. Chen, Andrea Coravos, and Ariel D. Stern. "Quantifying the Use of Connected Digital Products in Clinical Research." Art. 50. npj Digital Medicine 3 (2020).
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

When booking an international flight, the choice often comes down to “expensive but direct” or “cheap with connections.” But what if an airline warned customers that the direct flight was frequently delayed? Would customers appreciate knowing that they might spend more... View Details
Keywords: by Danielle Kost
  • 8 May 2000 - 12 May 2000
  • Keynote Speech

The Essence of the Toyota Production System: Rules-in-Use for Designing and Improving Organizations

By: Steven Spear
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Spear, Steven. "The Essence of the Toyota Production System: Rules-in-Use for Designing and Improving Organizations." Shingo Prize Conference, Jon M. Huntsman School of Business, Milwaukee, WI, May 8–12, 2000.
  • 30 Jun 2024
  • News

Having a Woman Manager Can Improve Productivity With Mixed-Gender Teams, Harvard Study Finds

  • 2022
  • Working Paper

Responding Strategically to Competitors' Failures: Evidence from Medical Device Recalls & New Product Submissions

By: George P. Ball, Jeffrey T. Macher and Ariel Dora Stern
Medical device firms operate at the frontiers of innovation. When functioning properly, innovative medical devices can prolong and improve lives; when malfunctioning, the same devices may harm patients and lead to product recalls. Product recalls create significant... View Details
Keywords: New Product Development; Recalls; Product Failures; Medical Devices; FDA; Health Care; Product Development; Product; Failure; Competition; Opportunities; Medical Devices and Supplies Industry
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Ball, George P., Jeffrey T. Macher, and Ariel Dora Stern. "Responding Strategically to Competitors' Failures: Evidence from Medical Device Recalls & New Product Submissions." Harvard Business School Working Paper, No. 19-028, September 2018. (Revised March 2022.)
  • August 2018 (Revised July 2019)
  • Background Note

Conducting a Kaizen

By: Willy Shih
Kaizen, meaning change for the better in Japanese, is a set of activities directed at improving standardized work, equipment, and procedures for carrying out daily production or other business operations. It was popularized by Toyota as an integral part of its Toyota... View Details
Keywords: Best Practices; Continuous Improvement; Kaizen; Process Improvement; 5S; Muda; Toyota Production System; Production; Service Operations; Performance Improvement; North and Central America; Asia; Japan
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Shih, Willy. "Conducting a Kaizen." Harvard Business School Background Note 619-016, August 2018. (Revised July 2019.)
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

innovation efforts traditionally have focused on new products such as drugs and devices, survey respondents ranked process improvements in care delivery as the most promising opportunity for View Details
Keywords: by Carmen Nobel; Health
  • 2015
  • Working Paper

Online Word of Mouth and Product Review Disagreement

By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
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Nagle, Frank, and Christoph Riedl. "Online Word of Mouth and Product Review Disagreement." Harvard Business School Working Paper, No. 13-091, May 2013. (Revised May 2015, selected for AOM Best Paper Proceedings.)
  • Research Summary

Selection and Market Reallocation: Productivity Gains from Multinational Production

By: Laura Alfaro
Assessing the productivity gains from multinational production has been a vital topic of economic research and policy debate. Positive aggregate productivity gains are often attributed to within-firm productivity improvement; however, an alternative, less emphasized... View Details
  • 01 Oct 2000
  • News

New and Improved

say that, in the following pages, we introduce a product that over time has truly become "new and improved." Raymond A. Baxter Timothy G. Brier Edward D. Bullard Mario A. Corti Linda B. Kanner Lydia M. Marshall Carlos A. Saladrigas... View Details

    Service Productivity Management

    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates... View Details
    • March 1999 (Revised February 2001)
    • Background Note

    New Product Development Imperative, The

    By: Steven C. Wheelwright and Edward T Smith
    Introduces students to the best practices for managing new product development projects. Includes concepts and tools related to structuring teams consistent with the project objectives as well as concepts and processes for improving project execution. View Details
    Keywords: Management Practices and Processes; Product Development; Performance Improvement; Problems and Challenges; Groups and Teams
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    Wheelwright, Steven C., and Edward T Smith. "New Product Development Imperative, The." Harvard Business School Background Note 699-152, March 1999. (Revised February 2001.)
    • Article

    Improving the Rhythm of Your Collaboration

    By: Ethan S. Bernstein, Jesse Shore and David Lazer
    In this article, we summarize our research on the value of intermittency for complex problem solving at work and give practical advice on how organizations can improve the rhythm of their people's collaboration. Executives have been counseled to be collaborative... View Details
    Keywords: Problem Solving; Collaborative Innovation and Invention; Internet and the Web; Leadership
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    Bernstein, Ethan S., Jesse Shore, and David Lazer. "Improving the Rhythm of Your Collaboration." MIT Sloan Management Review 61, no. 1 (Fall 2019).
    • 2016
    • Working Paper

    Workplace Design: The Good, the Bad, and the Productive

    By: Michael Housman and Dylan Minor
    We study the effects of performance spillover in the workplace-both positive and negative-on several dimensions, and find that it is pervasive and decreasing in the physical distance between workers. We also find that workers have different strengths, and that while... View Details
    Keywords: Strategic Human Resource Management; Peer Effects; Productivity; Spillovers; Toxic Worker; Strategy; Working Conditions; Performance Productivity; Human Resources
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    Housman, Michael, and Dylan Minor. "Workplace Design: The Good, the Bad, and the Productive." Harvard Business School Working Paper, No. 16-147, June 2016.
    • June 1994 (Revised March 1995)
    • Background Note

    New Product Commercialization: Common Mistakes

    By: V. Kasturi Rangan
    Addresses the common mistakes made in new product development and launch. Many times customers' and suppliers' perceptions of the degree of product/market innovation do not match. One of them may view the innovations as a "breakthrough," but the other may view it only... View Details
    Keywords: Product Development; Product Launch; Problems and Challenges
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    Rangan, V. Kasturi. "New Product Commercialization: Common Mistakes." Harvard Business School Background Note 594-127, June 1994. (Revised March 1995.)
    • 01 Jun 2002
    • News

    Ads Improve Consumer Decisions

    advertising: the persuasive (building interest and awareness) and the informative (educating the consumer about product attributes). Separating these effects allowed Anand and Shachar to identify another, less-heartening reality for... View Details
    Keywords: Laura Singleton (MBA 1988)
    • 23 Apr 2012
    • Research & Ideas

    How to Brand a Next-Generation Product

    notice a new name.” Like Apple, most consumer-centric companies deal with the dilemma of how to brand the next- generation of an existing product. Product upgrades make up the majority of corporate research and development activity.... View Details
    Keywords: by Carmen Nobel
    • 07 Jul 2003
    • What Do You Think?

    Can We Have Too Much Productivity Improvement?

    Summing Up There was a wide divergence of opinion on this month's column. A surprising number of respondents concluded that an economy could suffer, at least in the short-run, from too much productivity improvement. But many suggested... View Details
    Keywords: by James Heskett
    • August 1998
    • Case

    Electronic Commerce at Air Products

    By: F. Warren McFarlan and Melissa Dailey
    In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
    Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
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    McFarlan, F. Warren, and Melissa Dailey. "Electronic Commerce at Air Products." Harvard Business School Case 399-035, August 1998.
    • 15 Jul 2012
    • News

    Productivity Trick: Hide!

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