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  • May 9, 2023
  • Article

8 Questions About Using AI Responsibly, Answered

By: Tsedal Neeley
Generative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational and ethical considerations are inevitable. This article delves into eight of them, including how your organization... View Details
Keywords: AI and Machine Learning; Organizational Change and Adaptation; Prejudice and Bias; Ethics
Related
  • June 2023
  • Simulation

Artea Dashboard and Targeting Policy Evaluation

By: Ayelet Israeli and Eva Ascarza
Companies deploy A/B experiments to gain valuable insights about their customers in order to answer strategic business problems. In marketing, A/B tests are often used to evaluate marketing interventions intended to generate incremental outcomes for the firm. The Artea... View Details
Keywords: Algorithm Bias; Algorithmic Data; Race And Ethnicity; Experimentation; Promotion; Marketing And Society; Big Data; Privacy; Data-driven Management; Data Analysis; Data Analytics; E-Commerce Strategy; Discrimination; Targeted Advertising; Targeted Policies; Pricing Algorithms; A/B Testing; Ethical Decision Making; Customer Base Analysis; Customer Heterogeneity; Coupons; Marketing; Race; Gender; Diversity; Customer Relationship Management; Marketing Communications; Advertising; Decision Making; Ethics; E-commerce; Analytics and Data Science; Retail Industry; Apparel and Accessories Industry; United States
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  • March 2023
  • Module Note

LCA Module Overview: Society

By: Nien-hê Hsieh
Leadership and Corporate and Accountability (LCA) is a required course in the first-year MBA curriculum at Harvard Business School to help managers determine and deliver on their economic, legal, and ethical responsibilities. This note summarizes the cases and outlines... View Details
Keywords: Corporate Social Responsibility and Impact
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  • 11 Dec 2015
  • News

He Was a JPMorgan Chase Whistle-Blower. Then Came the Blowback.

  • November 1994 (Revised February 1997)
  • Case

Levi Strauss & Co.: Global Sourcing (A)

By: Lynn S. Paine and Jane Palley Katz
In 1993, senior managers at Levi Strauss & Co., the world's largest brand-name apparel manufacturer, were deciding whether the company should have a business presence in China, given the human rights and other problems there. The China Policy Group has been asked to... View Details
Keywords: Management Teams; Decisions; Management Skills; Trade; Brands and Branding; Rights; Ethics; Foreign Direct Investment; Apparel and Accessories Industry; China
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  • 08 May 2018
  • News

Microsoft Tries a New Role: Moral Leader

  • 08 Aug 2013
  • News

Truth in fiction

  • August 2017
  • Article

Teaching Versus Living: Managerial Decision Making in the Gray

By: Eugene F. Soltes
Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the Mind of the White-Collar... View Details
Keywords: Ethics; Organizational Culture; Business Education
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  • September 1997
  • Case

Siam Cement Group, The: Corporate Philosophy (C)

By: Lynn S. Paine and Prompilai Khunaphante
In November 1996, the board of directors of Thailand's Siam Cement Group approves a policy spelling out the extent to which code of ethics shall be applied in joint venture and contractor relationships. View Details
Keywords: Joint Ventures; Policy; Ethics; Cross-Cultural and Cross-Border Issues; Governing and Advisory Boards; Construction Industry; Thailand
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    Rohit Deshpande

    Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

    Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games
    • 02 Jul 2019
    • News

    Stopping White-Collar Crime at Your Company

    • 17 Oct 2016
    • News

    Book review: Managing in the Gray by Joseph Badaracco

    • 22 Jul 2021
    • News

    Sandra Sucher and Ram Charan

    • April 1991
    • Case

    Sun Hydraulics Corp. (A) and (B) (Abridged)

    Involves the design and creation of a company with no formally-defined hierarchy. Describes the steps the founder takes to avoid the organizational politics he perceives as crushing the human contributions they were designed to harness. Fifteen years later, the company... View Details
    Keywords: Management Style; Business or Company Management; Organizational Design; Organizational Structure
    Related
    • December 1987 (Revised May 1991)
    • Case

    One Leather Street

    By: William J. Poorvu and Jeffrey A. Libert
    Presents a problem involving rehabilitating a small office building in Boston. Describes an investment decision which is knowingly underfunded. As construction proceeds, the developer realizes that it is not up to building code and faces difficult business and ethical... View Details
    Keywords: Financial Management; Ethics; Investment; Decisions; Decision Choices and Conditions; Property; Real Estate Industry; Construction Industry; Boston
    Related
    • 21 Jul 2006
    • Op-Ed

    Enron Jury Sent the Right Message

    of corporate fraud, considerations of intent dominate the details of compliance or noncompliance with arcane legal rules. This is the right message to send to the American business community. The behavior that became so widespread and... View Details
    Keywords: by Malcolm S. Salter
    • 26 Mar 2024
    • Cold Call Podcast

    How Do Great Leaders Overcome Adversity?

    Keywords: Re: Anthony Mayo
    • Research Summary

    Overview

    My research is at the intersection of organizational strategy, global sustainability governance, and social change. It explores the diffusion of sustainability standards to non-traditional sectors (e.g. jewelry, cannabis, plastics, pets) and the relationship between... View Details
    Keywords: Sustainability Standards; Extractive Industries; Luxury; Gold; Institutional Change; Institutional Entrepreneurship; Hybrid Organizations; Governance; Policy; Consumer Behavior; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Pollution and Pollutants; Environmental Sustainability; Social Enterprise; Non-Governmental Organizations; Poverty; Diversification; Agriculture and Agribusiness Industry; Tourism Industry; Africa; Latin America; Europe
    • Research Summary

    Practical Wisdom

    I am writing a book with Ikujiro Nonaka that will build on "The Wise Leader" article we published in the May 2011 issue of Harvard Business Review.  It will be a sequel to "The Knowledge - Creating Company" book we wrote in 1995.  We... View Details

    • Research Summary

    Overview

    By: Rohit Deshpande
    Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details