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- Faculty Publications (211)
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- All HBS Web (823)
- Faculty Publications (211)
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
corporate objectives to your employees ." The perverse effects of pay for performance were also targeted. Sylvia Lee pointed out that "we want knowledge sharing but reward knowledge hoarding."... View Details
Keywords: by Jim Heskett
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
evolved in management by gender bias with skills and talents so alien to their male counterparts that they are uniquely powerful in an information world?" Other questions come to mind. Do we continue to overstate the portability... View Details
Keywords: by Jim Heskett
- Web
Shaping the Learning Environment - Christensen Center for Teaching & Learning
Creating and sustaining this kind of learning environment involves two essential elements: clarity of expectations, as represented in the explicit learning contract, and consistency in the instructor's... View Details
- 12 PM – 1 PM EST, 25 Feb 2021
- Webinars: Career
How to Build a Resume that Stands Above the Competition
Its no secret that your resume is critical to landing the job you deserve. You need to ensure it reflects your messaging and distinguishes you from the competition. Join Jill Huggett, Certified Professional Resume Writer and career coach, to find how to get your... View Details
- 18 Sep 2019
- Op-Ed
WeWork—The IPO That Shouldn’t?
require them to allocate all of it in an EBIDTA calculation. If these items are included, WeWork’s contribution margin becomes substantially negative. Ultimately, the metric WeWork proposes to use is of... View Details
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
that bring more women into the social fold. That would give all workers an equal shot at the informal face time that can impact their careers. “Just being aware of this issue is step one for both employees... View Details
Keywords: by Dina Gerdeman
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
home-base-exploiting site, in which information flows to the foreign laboratory from the central lab at home. (See the exhibit, "How Information Flows Between Home-Base and Foreign R&D... View Details
Keywords: by Walter Kuemmerle
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote... View Details
Keywords: by Dina Gerdeman
- Web
Research Design - Impact Investments
firms. Focus Area 1 The first focus area for the project is specifying the universe of impact investors and their portfolio companies. We define impact investors to be investors with the explicit dual View Details
- 22 Dec 2008
- Research & Ideas
10 Reasons to Design a Better Corporate Culture
service awards, employee of the month awards, and recognition of workers as "Champions" or "Legends" for extraordinary achievements or service. Managers at all levels offer frequent View Details
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
incumbents do not achieve this objective because they encourage the survival and expansion of low-type firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54520 forthcoming Journal View Details
Keywords: Dina Gerdeman
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t CrooksWhy Good Audits Go Bad
standards). But the corporate auditing arena is a particularly fertile ground for self-serving biases. Three structural aspects of accounting create substantial opportunities for bias to influence judgment. Ambiguity. Bias thrives... View Details
- 30 May 2023
- News
Finding PRIDE
who became a close friend. Together with another friend, we led the Gay, Lesbian, and Bisexual Student Association (GLBSA) during our second year, which was a tight-knit group of about 15 members. We View Details
- 25 Aug 2014
- News
Ashraf M. Dahod, MBA 1981
communication (Altiostar). “I look at where customers are and where they will be three to five years from now,” he says simply. “I try to be objective and analytical as I look for market and technological discontinuities,” he adds, noting... View Details
Keywords: Susan Young
- September 2020 (Revised September 2021)
- Case
Student Success at Georgia State University (A)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
an inner circle where all decisions got made, and despite the fact that I reported to him, I was not part of that in- formal decision-making body. I was the only female on the executive team, and he made a point View Details
Keywords: by Kristen Senz
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
of subordinates' capabilities or work; providing nonconstructive negative feedback on work done; checking on the status of assigned work for too long; and displaying lack of... View Details
Keywords: by Martha Lagace
- 11 Mar 2021
- News
Leading with Heart
responsibility to lead the team out of this. So how do I do that? I'm a big believer [that] when you have to make tough decisions, it really helps to clarify your objectives and goals, but also anchor... View Details
- July 2005 (Revised September 2016)
- Case
24 Hour Fitness (A): The Rise, 1983–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details
Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "24 Hour Fitness (A): The Rise, 1983–2004." Harvard Business School Case 706-404, July 2005. (Revised September 2016.)