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  • February 2005 (Revised April 2006)
  • Case

Richard Grasso and the NYSE, Inc. (A)

By: William W. George and Andrew N. McLean
In 2003, the New York Stock Exchange faces heated controversy over the pay of Chairman Richard Grasso. Traces Grasso's development and his success serving stakeholders while transforming operations at the world's largest exchange. Describes how Grasso's compensation... View Details
Keywords: Financial Markets; Corporate Governance; Executive Compensation; Leadership; Performance; Financial Services Industry; New York (state, US)
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    Samuel G. Hanson

    Samuel G. Hanson is the William L. White Professor of Business Administration at Harvard Business School, a Research Associate at the National Bureau of Economic Research, and a Faculty Affiliate of the Harvard Economics department. He teaches Finance 1... View Details

    Keywords: federal government; federal government; federal government; federal government; federal government; federal government

      Jill J. Avery

      Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

      Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
      • February 2001
      • Case

      California PERS (B)

      By: Jay O. Light, Jay W. Lorsch, James O. Sailer and Katharina Pick
      The largest state pension fund continues the evolution of its approach to corporate governance contemplating "relationship investing" and other new approaches. View Details
      Keywords: Investment; Corporate Governance; Financial Management; Asset Management; Business and Shareholder Relations; Investment Funds; Financial Services Industry; California
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      • 2025
      • Article

      Educating Students and Professionals on the Business Implications of Climate Change

      By: Michael W. Toffel
      As climate change poses unprecedented challenges and opportunities, the private sector must play a pivotal role in both adaptation and mitigation efforts. This article discusses the new Harvard Business School Online course, Business and Climate Change, designed to... View Details
      Keywords: Climate Impact; Education; Online Courses; Online Education; Adaptation; Decarbonization; Mitigation Policies; Climate Risk; Climate Change; Risk Management; Science; Policy
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      • February 2005
      • Case

      Nomura Holdings

      By: Tarun Khanna, Masako Egawa and Atsuko Nakajima
      Nomura Holdings, Japan's largest investment bank, faced with intensifying competition in the global financial markets, was trying to decide how global its operations should be despite its Japan-centered business. Was the question of how global Nomura should be related... View Details
      Keywords: Global Range; Corporate Governance; Governing Rules, Regulations, and Reforms; Corporate Strategy; Financial Services Industry; Japan
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      • June 2012 (Revised March 2014)
      • Case

      I Paid a Bribe (Dot) Com

      By: Karthik Ramanna and Rachna Tahilyani
      Anti-corruption web platform "ipaidabribe.com" leverages the transparency and anonymity of the Internet to encourage private citizens in India who have been the victims of corruption to self-report details of bribes paid, including the bribe amount, the name of the... View Details
      Keywords: Crime and Corruption; Internet and the Web; Ethics; Service Industry; India
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      • November 2017
      • Article

      A Retrospective Analysis of Hypertension Screening at a Mass Gathering in India: Implications for Non-communicable Disease Control Strategies

      By: S. Balsari, P. Vemulapalli, M. Gofine, K. Oswal, R. Merchant, S. Saunik, G. Greenough and T. Khanna
      Cardiovascular disease is the leading cause of mortality from noncommunicable diseases (NCD) in India. The government’s National Programme for Prevention and Control of Cancer, Diabetes, Cardiovascular Diseases and Stroke seeks to increase capacity building, screening,... View Details
      Keywords: Health Disorders; Health Care and Treatment; Problems and Challenges; India
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      • 15 Jan 2020
      • Video

      Hüsnü Özyeğin

      Hüsnü Özyeğin, chair of the Turkish financial services company Fiba Holding, describes how the government's policies contributed to the financial crisis in Turkey of 1994. View Details
      • 28 Sep 2015
      • Research & Ideas

      Six Lessons from Mobile Money Ventures in Developing Countries

      In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details
      Keywords: by Dina Gerdeman; Financial Services; Financial Services

        Gunnar Trumbull

        Gunnar Trumbull is the Phillip Caldwell Professor of Business Administration at Harvard Business School.

        Professor Trumbull’s primary area of expertise in political economy, with a focus on consumer and regulatory politics. His book Strength in... View Details

        Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
        • 14 Jul 2008
        • Research & Ideas

        HBS Cases: Reforming New Orleans Schools After Katrina

        the ground there, and became interested in a start-up called New Schools for New Orleans (NSNO) through the work that our student teams have done every January since the storm as part of the HBS New Orleans Service Immersion. This year... View Details
        Keywords: by Sarah Jane Gilbert; Education
        • February 12, 2021
        • Article

        The Commercial Space Age Is Here

        By: Matt Weinzierl and Mehak Sarang
        In May of 2020, SpaceX made history as the first private company to send humans into space. This marks not only a tremendous technological achievement, but also the first indication that an entirely new “space-for-space” industry—that is, goods and services designed to... View Details
        Keywords: Space Economy; New Markets; Emerging Markets; Opportunities; Entrepreneurship; Commercialization; Aerospace Industry
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        • November 2020 (Revised February 2022)
        • Case

        CommonSpirit Health: Integrating a Merger of Equals

        By: Robert S. Huckman, Hise Gibson and Nicole Gilmore
        Soon after closing the 2019 merger of Catholic Health Initiatives (CHI) and Dignity Health to create CommonSpirit Health, Lloyd Dean and Kevin Lofton-–jointly appointed to the role of CEO—must make several operational and strategic decisions related to the integration... View Details
        Keywords: Health Care Delivery; Hospital; Merger; Merger Integration; Hospital Mergers; Health Information Technology; CEOs; Health Care and Treatment; Mergers and Acquisitions; Integration; Leadership; Customer Value and Value Chain; Decision Choices and Conditions; Governance; Information Technology; Health Industry; United States
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        • January–February 2019
        • Article

        Cracking Frontier Markets

        By: Clayton M. Christensen, Efosa Ojomo and Karen Dillon
        Executive Summary:
        With emerging-market giants such as Brazil, Russia, India, and China experiencing slowdowns, investors, entrepreneurs, and multinationals are looking elsewhere. They’ve been eyeing frontier economies such as Nigeria and Pakistan with great... View Details
        Keywords: Emerging Markets; Market Entry and Exit; Growth and Development Strategy; Demand and Consumers; Innovation and Invention; Development Economics
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        • 04 Apr 2011
        • Research & Ideas

        Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

        that the system isn't set up to incentivize health care workers to do that. "The reason it's never done is that nobody gets paid to do it .there's no incentive to do anything," Cutler said. Services Not Emphasized In terms of... View Details
        Keywords: by Carmen Nobel; Health
        • 26 Aug 2009
        • Op-Ed

        Where Cash for Clunkers Ran Off the Road

        have attracted the older, most fuel inefficient used cars. Instead, a $4,500 incentive attracted many perfectly serviceable vehicles. Because of government concerns over fraudulent recycling of trade-ins,... View Details
        Keywords: by John Quelch; Auto
        • 13 Apr 2015
        • Working Paper Summaries

        Implied Materiality and Material Disclosures of Credit Ratings

        Keywords: by Robert G. Eccles & Tim Youmans; Financial Services; Financial Services
        • May 2020 (Revised March 2022)
        • Case

        The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

        By: Alberto Cavallo and Christian Godwin
        In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
        Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Asia; China; Europe; Latin America; Africa; United States
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          Robin Greenwood

          Robin is the George Gund Professor of Finance and Banking at Harvard Business School. He serves as the Senior Associate Dean for Faculty Development and Research. He is past faculty director of the Behavioral Finance and Financial Stability project, chair of... View Details

          Keywords: financial services; financial services