Applications and Software - Publications - Faculty & Research - Harvard Business School

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2012
Chapter

Evaluating the Impact of the Mozilla Software Redesign Effort

By: Alan MacCormack, Carliss Baldwin and John Rusnak

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14 Jul 2023
News

How Software Companies Can Enter the US Defense Market

April 2011
Article

The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry

This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United... View Details

Keywords: Integration; Organizational Change and Adaptation; Behavior; Groups and Teams; Mergers and Acquisitions; Emotions

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2024
Working Paper

Generative AI and the Nature of Work

By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu

Recent advances in artificial intelligence (AI) technology demonstrate considerable potential to complement human capital intensive activities. While an emerging literature documents wide-ranging productivity effects of AI, relatively little attention has been paid... View Details

Keywords: Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor

2005
Chapter

Why Hackers Do What They Do: Understanding Motivation and Effort in Free/Open Source Software Projects

By: Karim R. Lakhani and Robert Wolf

Keywords: Motivation and Incentives; Applications and Software; Open Source Distribution; Attitudes

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July 2006
Article

Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code

By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin

Keywords: Applications and Software; Design; Information; Internet and the Web

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July 1989
Article

On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance

By: Robert C. Merton

Keywords: Theory; Finance; Insurance

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August 2016 (Revised November 2019)
Case

eSig: Growth Analysis

By: Mark Roberge and Tom Eisenmann

eSig, an early-stage startup, offers an electronic signature application as a "freemium" product, i.e., users can upgrade from a free basic version to a premium version by paying a subscription fee. Using 9 months of data from 50,000 user activations (available as a... View Details

Keywords: Esignature; Computer Software; Business or Company Management; Marketing Channels; Applications and Software; Business Startups; Computer Industry

October 1, 2021
Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio

Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details

Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods

Research Summary

Understanding Regulatory Relationships: Application to the US Banking Industry

This project explores the dynamics of supervisory relationships in the banking industry. In a working paper with Stan Veuger, use geographic proximity of examiners' field office to identify the benefits of close supervision for small banking institutions.... View Details

05 Dec 2018
Video

Class of 2021 Q&A Webinar for Round 2 Applicants

2009
Working Paper

Principles that Matter: Sustaining Software Innovation from the Client to the Web

By: Marco Iansiti

Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation. Given the interdependent nature of innovation in information technology, three core principles have emerged that work together to ensure that... View Details

Keywords: Decision Choices and Conditions; Technological Innovation; Intellectual Property; Partners and Partnerships; Competition; Information Technology; Internet and the Web

01 May 1998
Conference Presentation

Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry

By: Alan MacCormack, M. Iansiti and R Verganti

Keywords: Learning; Product Development; Software; Computer Industry; Information Technology Industry; Technology Industry

July 2018
Article

Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India

By: Satchit Balsari, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH and Tarun Khanna

In February 2018, the Government of India announced a massive public health insurance scheme extending coverage to 500 million citizens, in effect making it the world’s largest insurance program. To meet this target, the government will rely on technology to... View Details

Keywords: Health Information Exchange; India; Health APIs; Health Care and Treatment; Information; Analytics and Data Science; Information Technology; Health Industry; India

November 1977
Article

An Application of Management Science to Bank Borrowing Strategies

By: D. B. Crane, Frederick Knoop and William Pettigrew

Keywords: Management; Banks and Banking; Borrowing and Debt; Strategy

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October 2000
Supplement

Narayana N. Murthy and Infosys: Reflections by the CEO of a Leading Indian Software Firm

winter 2001
Article

Product-Development Practices That Work: How Internet Companies Build Software

By: A. D. MacCormack

Keywords: Product; Research and Development; Internet and the Web; Applications and Software

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2002
Working Paper

Product and Labor Market Globalization & Convergence of Corporate Governance: The Case of Infosys and The Indian Software Industry

By: Tarun Khanna and Krishna G. Palepu

Article

Exploring the Duality Between Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis

By: Alan MacCormack, Carliss Y. Baldwin and John Rusnak

A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that the organization produces. Specifically, products tend to "mirror" the architectures of the organizations in which they are... View Details

Keywords: Organization Design; Architecture; Modularity; Open Source Software; Communication; Design; Governance; Management Practices and Processes; Open Source Distribution; Product Design; Mission and Purpose; Organizational Structure; Performance; Problems and Challenges; Behavior; Software

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08 Feb 2023

Clear Admit Event Series: Deferred Enrollment MBA Application Insight

Hosted by Clear Admit and for current college students, this event will include a 60-minute panel with representatives from leading MBA programs. The panel presentation will be followed by a 20-30 minute Q&A breakout room with each... View Details

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