Publications

July 1976 (Revised April 1983)
Case

Corning Glass Works: The Electronic Products Division (A)

By: Michael Beer

Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details

Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation

April 1996 (Revised May 2008)
Exercise

Adam Baxter Company/Local 190: 1985 Negotiation, Local 190 Confidential Information

By: Kathleen L. McGinn and Victoria Medvec

Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details

Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations

April 1996 (Revised May 2008)
Exercise

Adam Baxter Company/Local 190: 1978 Negotiation, Local 190 Confidential Information

By: Kathleen L. McGinn and Victoria Medvec

Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details

Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

up to a human resource department to carry out all but the final stages of the process. And like board members, research has shown that they rarely ask questions that would enable an understanding of whether... View Details

Keywords: by James Heskett; Food & Beverage

15 Sep 2020
News

How To Make Diversity a Reality

things done and you get that group of people together in a room to talk about solving this problem. You put a deadline on those people to come back with a plan, actionable plan, the resources you need to get this done, the milestones... View Details

07 Mar 2017
First Look

First Look at New Research, March 7

A key understudied driver is social network utilization by academic researchers. In this paper, we examine how activating one’s social network can contribute to the impact of academic research and what factors lead researchers to utilize their social network. We treat... View Details

Keywords: Sean Silverthorne

March 2022 (Revised September 2022)
Case

Can Papaya Global Keep Scaling Fast?

By: Daniel Isenberg and William R. Kerr

Companies that employ people all around the world also need to pay those people. That can be an exceedingly complex task, though - defining terms of employment, complying with global regulations, and working with huge quantities of data, among other obstacles,... View Details

Keywords: Entrepreneurship; Scaling And Growth; Job Design and Levels; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Global Range

December 2015
Supplement

An Intern's Dilemma (B)

By: Sandra J. Sucher and Matthew Preble

An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details

Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

December 2015
Case

An Intern's Dilemma (A)

By: Sandra J. Sucher and Matthew Preble

An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. View Details

Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

February 1975 (Revised April 2002)
Case

Elizabeth Best (A)

By: Wickham Skinner and Ardis Burst

New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance. View Details

Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry

March 1981 (Revised April 1993)
Case

Sedalia Engine Plant (A)

By: Michael Beer

The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant. View Details

Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

May 2024
Supplement

DRSi (B)

By: Richard S. Ruback and Royce Yudkoff

Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced... View Details

Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Pandemics; Selection and Staffing; Employee Relationship Management; Production; Logistics; Safety; Washington (state, US); United States

June 2007 (Revised April 2008)
Case

Say on Pay

By: Jay W. Lorsch, V.G. Narayanan and Alexis Chernak

Briefly describes the trend in 2006 and 2007 in the United States to give shareholders an advisory vote on executive compensation. Highlights a few examples where shareholders have successfully garnered a majority in support of an advisory vote measure on company proxy... View Details

Keywords: Voting; Corporate Governance; Governing and Advisory Boards; Executive Compensation; Business and Government Relations; Business and Shareholder Relations; United States