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Show Results For
- All HBS Web
(3,175)
- People (22)
- News (956)
- Research (1,638)
- Events (2)
- Multimedia (2)
- Faculty Publications (653)
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across customer... View Details
Keywords: Dina Gerdeman
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
grown up in the business all of my career, and when I finished college and came back I was a full-time employee for the first time. After a year or so I was promoted to work under my dad as one of the department managers. And within a few months I realized that I was... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
needed while some are not. How to change the organization and management teams to create new competencies without changing your essence and core values?” Skills needed now: Continuous learning and integrating new information; View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
supports continuous operation through to the post COVID-19 world. Euvin Naidoo (@EuvinNaidoo) is a senior lecturer of business administration. Brian Trelstad: Prioritize nonprofits closest to the front lines Donors need to prioritize... View Details
Keywords: by Danielle Kost
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
have developed an integrated framework for understanding, describing, and pre¬scribing how leaders build organizations capable of consistent innovation by focusing on these essential abilities. Leaders Create Collaborative Organizations... View Details
- 06 Apr 2010
- First Look
First Look: April 6
continuous challenge and "intellectual confrontation." Students will consider JPL's strategy and constraints, measurable technical risks, non-measurable external risks, and societal pressures in making a decision about whether... View Details
Keywords: Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
customers routinely selected cards that although profitable for the bank could be a poor fit for customers’ needs—leading to low satisfaction scores, cancellations, and occasionally, financial distress. To that end, the company’s Behavioral Economics team had View Details
Keywords: Dina Gerdeman
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
NMNH, which has opened a record five new exhibitions in Fri's two-year tenure, realizes that in order to keep its title as the most-visited museum in the world, it must continue to create new attractions. Name: Robert Fri Title: Director... View Details
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
Both of these factors change as the venture grows. As more people are hired and the founder begins sharing control with non-founders, and as the venture develops and formalizes systems and processes that make it less dependent on the... View Details
- 01 Dec 1997
- News
A Piece of the Action
Seattle, for example—are also centers of technological advancement, none has been able to duplicate the accelerated pace, the technical expertise, the outrageous dollar figures, the continued double-digit growth, or the extensive... View Details
Keywords: Susan Young
- 21 Mar 2025
- News
What We Can Learn From “The Oracle of Wall Street”
imposter syndrome. Byron Wien and Taylor Becker (Courtesy Taylor Becker) READ MORE Dan Morrell: There was an initial fascination, obviously, that attracted you to even go and meet with him, right? And then you’re on his team and that View Details
Keywords: Finance
- 01 Sep 2013
- News
Who Are We?
in Asia but in the Middle East that really got Kondo excited about social media. After a stint as a World Fellow at Yale (where he developed Table for Two, a nonprofit he cofounded to fight both hunger and obesity internationally), he... View Details
- 14 Mar 2017
- First Look
First Look at New Research, March 14
from both streams, this paper seeks to shed light on the complexity of cross-boundary teaming, while highlighting factors that may enhance its effectiveness. We develop an integrative model to provide greater explanatory power than... View Details
Keywords: Sean Silverthorne
- 01 Dec 1996
- News
An Entrepreneurial Journey
During McGowan's tenure, MCI developed cutting-edge voice and data communications technologies, providing millions of customers with more choices at lower prices. Today MCI is the world's third-largest carrier of international calling and... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
the extra costs (not directly borne by the global producer) and risks of cross-border operation continue to be very significant. As a result, the net price premia, adjusted for risk, available to producers of globally standardized... View Details
Keywords: by Martha Lagace
- 13 Sep 2011
- First Look
First Look: September 13
different stakeholders base their trust. As a result, dominant conceptualizations of organizational trust are overly generalized. Building on existing research on organizational trust and stakeholder theory, we introduce a more nuanced perspective on the nature of... View Details
Keywords: Sean Silverthorne
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
Is there a single best investment allocation strategy for the long-term investor? Some theories favor a one-portfolio-for-all investors approach, emphasizing a best-mix-of-assets program. The more traditional approach, which developed out... View Details
Keywords: by Ann Cullen
- 01 Dec 2020
- News
New News
going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you to questions of scale. As of yesterday, we have over 8,000 paying subscribers, and we’re View Details
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Chicago's difficult decision recently to close a number of schools, given that there were too many facilities for too few students. The goal is for the remaining students to thrive with more resources per capita, with a focus on View Details
- 01 Mar 2009
- News
Buddy, Can You Spare a Trillion
Beijing is America’s largest foreign creditor. But how long will the Chinese continue to finance U.S. deficit spending? Illustration by Stuart Bradford In his new book, The Ascent of Money: A Financial History of the World, HBS professor... View Details