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  • All HBS Web  (764)
    • News  (84)
    • Research  (432)
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    • Multimedia  (3)
  • Faculty Publications  (364)

Show Results For

  • All HBS Web  (764)
    • News  (84)
    • Research  (432)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (364)
← Page 15 of 764 Results →
  • April 2008
  • Module Note

Improvement with Customer-Operators

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
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Frei, Frances X., and Dennis Campbell. "Improvement with Customer-Operators." Harvard Business School Module Note 608-135, April 2008.
  • Teaching

Overview

Anil has taught in front of MBA and doctoral students. He was a teaching fellow in "Managing Innovation" (taught by Professor Karim Lakhani) and "Strategies Beyond the Market" (taught by Professor Dennis Yao) as well as in the MBA Analytics program. Anil also... View Details
  • March 2019 (Revised January 2021)
  • Module Note

Strategic Interactions

By: Ashish Nanda
This note provides a perspective and some tools to predict and shape interactions with other players when making strategic decisions. As a strategist, you must consider that your firm’s actions evoke reactions from other players in the market and that, reciprocally,... View Details
Keywords: Strategic Interaction; Value Capture; Strategy; Value Creation; Competition; Competitive Strategy; Education Industry
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Nanda, Ashish. "Strategic Interactions." Harvard Business School Module Note 719-501, March 2019. (Revised January 2021.)
  • 06 May 2020
  • News

How microeconomics can help devise evidence-based policy responses to COVID-19

  • TeachingInterests

Senior Executive Leadership Program - China (SELPC)

By: Stefan H. Thomke

Today's global business environment offers many exciting prospects for talented executives and ambitious organizations. To take full advantage of emerging opportunities in Greater China and beyond, businesses... View Details

    Marco Iansiti

    Marco Iansiti, David Sarnoff Professor of Business Administration,is a codirector of the Laboratory for Information Science at Harvard and of the Digital Initiative at HBS.

    Prof. Iansiti's research examines the digital transformation of companies and... View Details

    Keywords: automotive; computer; e-commerce industry; electronics; fiber optics; high technology; information; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry
    • March 2006
    • Module Note

    Managing Innovation in an Uncertain World

    By: Alan D. MacCormack
    Describes the second module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The course... View Details
    Keywords: Innovation and Management; Problems and Challenges; Business Processes; Perspective; Opportunities; Risk and Uncertainty; Managerial Roles; Product Design; Business Startups; Organizational Design
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    MacCormack, Alan D. "Managing Innovation in an Uncertain World." Harvard Business School Module Note 606-103, March 2006.
    • November 2005 (Revised February 2006)
    • Module Note

    Rethinking Branding

    By: Youngme E. Moon
    The classical branding paradigm assumes that brands should be built to last and that the role of the brand manager is to protect the long-term sustainability of the brand. Outlines the structure and content of an eight-session module that offers a more expansive... View Details
    Keywords: Brands and Branding
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    Moon, Youngme E. "Rethinking Branding." Harvard Business School Module Note 506-039, November 2005. (Revised February 2006.)
    • TeachingInterests

    Senior Executive Leadership Program—Middle East

    By: Andy Wu

    Change is everywhere in the Middle East today, as many countries seek to diversify their economies and encourage new industries. The region's complex business environment includes distinct political and economic conditions in each country—and... View Details

    • March 2008 (Revised March 2010)
    • Module Note

    Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture

    By: Laura Alfaro
    This module note presents a series of case studies taught in the Harvard Business School course Institutions, Macroeconomics, and the Global Economy (IMaGE). The course addresses the opportunities created by the emergence of a global economy and proposes strategies for... View Details
    Keywords: Risk and Uncertainty; International Finance; Globalized Economies and Regions; Macroeconomics
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    Alfaro, Laura. "Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture." Harvard Business School Module Note 708-041, March 2008. (Revised March 2010.)
    • Program

    Program for Leadership Development

    on a higher level. This highly personalized program features two on-campus and two virtual, self-paced modules that focus on accelerating your business and your career. You will return to your organization more confident, more capable,... View Details
    • March 2001 (Revised April 2003)
    • Case

    Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (A)

    By: Benjamin C. Esty and Michael Kane
    In late 1999, the Walt Disney Co. and the Hong Kong government agreed to develop Hong Kong Disneyland, a HK$28 (U.S.$3.6) billion theme park and resort complex planned to open in late 2005. As part of the total financing package, the sponsors decided to raise HK$3.3... View Details
    Keywords: Working Capital; Project Finance; Relationships; Financing and Loans; Financial Strategy; Tourism Industry; Hong Kong
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    Esty, Benjamin C., and Michael Kane. "Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (A)." Harvard Business School Case 201-072, March 2001. (Revised April 2003.)
    • April 2023
    • Article

    The Preference Survey Module: A Validated Instrument for Measuring Risk, Time, and Social Preferences

    By: Armin Falk, Anke Becker, Thomas Dohmen, David B. Huffman and Uwe Sunde
    Incentivized choice experiments are a key approach to measuring preferences in economics but are also costly. Survey measures are a low-cost alternative but can suffer from additional forms of measurement error due to their hypothetical nature. This paper seeks to... View Details
    Keywords: Survey Validation; Experiment; Preference Measurement; Surveys; Economics; Behavior; Measurement and Metrics
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    Falk, Armin, Anke Becker, Thomas Dohmen, David B. Huffman, and Uwe Sunde. "The Preference Survey Module: A Validated Instrument for Measuring Risk, Time, and Social Preferences." Management Science 69, no. 4 (April 2023): 1935–1950.
    • 15 Oct 2009
    • Working Paper Summaries

    Mixed Source

    Keywords: by Ramon Casadesus-Masanell & Gastón Llanes; Technology
    • June 2021 (Revised December 2021)
    • Case

    The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities

    By: Matthew C. Weinzierl and Mehak Sarang
    In 2017, the Trump Administration made a bold claim—that they would return the next man and the first woman to the lunar surface by 2024, this time to establish a sustainable presence to enable further exploration in the solar system. With the Artemis Program, NASA has... View Details
    Keywords: Space; Space Economy; Aerospace; Nasa; Governance; Policy; International Relations; Infrastructure
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    Weinzierl, Matthew C., and Mehak Sarang. "The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities." Harvard Business School Case 721-059, June 2021. (Revised December 2021.)
    • May 2003
    • Module Note

    Building Capabilities for Experimentation, Learning, and Prototyping

    By: Stefan H. Thomke
    Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details
    Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management
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    Thomke, Stefan H. "Building Capabilities for Experimentation, Learning, and Prototyping." Harvard Business School Module Note 603-089, May 2003.
    • May 1997
    • Teaching Note

    Product Development Performance, Instructor's Note

    By: Marco Iansiti
    Focuses on what constitutes product development performance and how it is assessed. Performance, as explained in both the note and in the materials for this three-session module, refers to the performance of both the product and the organizational process producing it.... View Details
    Keywords: Management Practices and Processes; Infrastructure; Product Development; Production; Performance Evaluation
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    Iansiti, Marco. "Product Development Performance, Instructor's Note." Harvard Business School Teaching Note 697-108, May 1997.
    • September 1995 (Revised March 2023)
    • Background Note

    Process Fundamentals

    By: Ann E. Gray and James Leonard
    This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram... View Details
    Keywords: Service Operations; Operations; Management; Business Processes; Analysis
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    Gray, Ann E., and James Leonard. "Process Fundamentals." Harvard Business School Background Note 696-023, September 1995. (Revised March 2023.)
    • August 2003 (Revised August 2024)
    • Case

    Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

    By: Regina E. Herzlinger and John McDonough
    Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
    Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
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    Herzlinger, Regina E., and John McDonough. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School Case 304-009, August 2003. (Revised August 2024.)
    • November 2019
    • Teaching Note

    Hacking Heroin

    By: Mitchell Weiss and Sarah Mehta
    This teaching note pairs with a case that is used in a course on Public Entrepreneurship, for a first module on "ideas." The case is designed to help students work through the question: where do new ideas to stubborn problems come from? And, in particular, the question... View Details
    Keywords: Public Entrepreneurship; Hackathon; Heroin; Opioids; Crowdsourcing; Public Sector; Entrepreneurship; Innovation and Invention; Collaborative Innovation and Invention; Health Pandemics; Public Administration Industry; Health Industry; Ohio; Cincinnati
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    Weiss, Mitchell, and Sarah Mehta. "Hacking Heroin." Harvard Business School Teaching Note 820-063, November 2019.
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