Publications

April 1995 (Revised April 1995)
Case

Pillsbury: Customer Driven Reengineering

By: Robert S. Kaplan

Pillsbury is transforming itself from an integrated producer of flour and bakery products to a value-added supplier of premium branded products. After initial successes applying activity-based costing to manufacturing operations, two senior executives decide to... View Details

Keywords: Organizational Change and Adaptation; Production; Cost Management; Activity Based Costing and Management; Customer Value and Value Chain; Food and Beverage Industry

September 2008 (Revised August 2010)
Case

Boston Teacher Residency: Developing a Strategy for Long-term Impact

By: Stacey M. Childress, Geoff Eckman Marietta and Sara Suchman

In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of its graduates had joined the Boston Public Schools (BPS) and BTR had... View Details

Keywords: Restructuring; Teaching; Entrepreneurship; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Performance Improvement; Business Strategy; Education Industry; Boston

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December 2001 (Revised January 2002)
Case

COSCO

By: F. Warren McFarlan and David Lane

Focuses on the IT challenges facing COSCO, one of the largest shipping companies in the world, as it deals with the Internet and modern information technology. The challenge is to understand what they are trying to do and understand the complexity of the task. View Details

Keywords: Internet and the Web; Information Technology; Organizational Change and Adaptation; Technological Innovation; Complexity; Problems and Challenges; Shipping Industry; China

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September 2022 (Revised April 2023)
Case

Cesaro e Associati

By: Christina R. Wing and Amram Migdal

This case describes the leadership succession planning process at Cesaro e Associati (Studio Cesaro), founded in 1986 by Franco Cesaro in the northeastern Italian state of Veneto. In 2022, Franco was contemplating retirement and passing leadership of his firm, which... View Details

01 Mar 2015
News

Alumni and Faculty Books for March 2015

organizations to act in new ways is never easy. This book pulls together leading-edge insights from some of the world's best researchers about how organizational change in general—and sustainable View Details

Keywords: Publishing Industries (except Internet); Information

21 Feb 2017
First Look

First Look at New Research: February 21

“linguistic expats” who live in their home country yet have to give up their native language in the workplace; “cultural expats” or native speakers of the lingua franca who struggle with organizational values that are more easily... View Details

Keywords: Carmen Nobel

13 Jul 2016
News

From Money to Ministry

general manager in its Tokyo office, and later in New York managing multinational accounts. He’d later land in Houston, where he was sent to fix banks in trouble. “I used my skills from Professor Lodge’s Organizational Behavior course,... View Details

Keywords: Margie Kelley

09 Oct 2012
First Look

First Look: October 9

investigates teaming in the high-stakes, fast-paced setting of a hospital emergency room and focuses on the effects of a new organizational structure, which we call a team scaffold, on teaming effectiveness and performance outcomes. Using... View Details

Keywords: Sean Silverthorne

01 Jun 2008
News

Alumni Books

while also respecting humanistic values. They lay out the positivist, social constructionist, and postmodernist perspectives on the theory of educational organization to help readers develop new ways of thinking about organizational... View Details

Keywords: Management

01 Jun 2013
News

Minding The Gap

"The professors at Harvard don't try to tell us how to run our schools like a business. They push us to consider possible applications of business models and methods in our work, but they understand that the organizational complexities we... View Details

Keywords: Deborah Blagg; Blagg, Deborah; Colleges, Universities, and Professional Schools; Educational Services; Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services

24 Feb 2015
First Look

First Look: February 24

definition of profit by changing accounting rules. On one level, this corporate behavior embodies the capitalist spirit articulated by Milton Friedman: "The social responsibility of business is to increase its profits." But the... View Details

Keywords: Sean Silverthorne

Web

Disability Pride Month | Baker Library

Other Neurological Differences for Any Organization The Neurodiversity Edge examines how businesses can incorporate neurodiversity into their workforce strategies to improve innovation, problem-solving, and adaptability. It outlines View Details

01 Oct 2000
News

The Class of 1975 in Review

the one I remember most vividly happened in Paul Lawrence's Human Behavior class. A distinguished expert in organizational behavior, Professor Lawrence was known for the intricacy of his blackboard diagrams. The idea of our game was to... View Details

Keywords: J. Hans Stumm

27 Mar 2012
First Look

First Look: March 27

socialization that focused on organizational identity (emphasizing pride from organizational affiliation) and (b) the organization's traditional approach, which focused primarily on skills training. To... View Details

Keywords: Carmen Nobel

16 Jan 2018
First Look

First Look at New Research and Ideas, January 16, 2018

Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by culture because much of it is... View Details

Keywords: Sean Silverthorne

19 Dec 2005
Research & Ideas

The Regional Slice of Your Global Strategy

inflexible, organizational structure to successfully execute a strategy. As companies think through the risks and opportunities of various regional strategies, they also need to clarify what they mean by the word "region." I... View Details

Keywords: by Pankaj Ghemawat

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

organizational action."3 By the 1960s, classroom discussions in the business policy course focused on matching a company's "strengths" and "weaknesses"—its distinctive competence—with the "opportunities"... View Details

Keywords: by Pankaj Ghemawat

October 2008 (Revised December 2010)
Case

Intel NBI: Intel Corporation's New Business Initiatives (A)

By: Willy C. Shih and Thomas Thurston

For Intel Corporation, the processes and priorities that have made it so successful are difficult to overcome as the company tries to diversify away from its core. The case examines the history and evolution of the New Business Initiatives (NBI) group, as the leader... View Details

Keywords: Business Divisions; Transition; Corporate Entrepreneurship; Business History; Management Practices and Processes; Resource Allocation; Organizational Structure; Problems and Challenges; Risk and Uncertainty