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  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
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  • Web

2.3.1 Drug & Alcohol Policy - MBA

2.3 Community Standards of Conduct 2.3.1 Drug & Alcohol Policy Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 2.1 Academic Standards of Conduct 2.2 Recruiting Standards of... View Details
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

in recruiting criteria for MBA programs? Or changes in curricula, with more emphasis on sensitivity to others' views and how to influence them as well as greater self-awareness? Or the greater employment of role models—especially those... View Details
Keywords: by James Heskett
  • Web

2.1.5 Academic Retaliation - MBA

2.1.3 Classroom Recording, Photography & Social Media 2.1.4 Classroom Non-Attribution 2.1.5 Academic Retaliation 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct 2.4 Disciplinary Process 2.5 Disciplinary Outcomes &... View Details
  • 07 Apr 2015
  • News

Warrior Spirit

events will lure tourists to Singapore’s restaurants, hotels, and casinos. A primary barrier to ONE FC’s growth, according to Cui, is the difficulty of attracting and recruiting employees with the necessary... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • March 2022
  • Case

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
This case reviews IBM’s efforts to widen its hiring funnel and broaden its talent pool. View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (city, NY)
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  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

anything, as the leading employees of Google China are jumping ship to take jobs with Baidu and other competitors. Google will soon be down to a skeleton shift in China and, if they are permitted to stay, they will have a tough time View Details
Keywords: by Sean Silverthorne; Technology
  • June 2022 (Revised August 2023)
  • Case

Strategic Innovation at the United Nations: A Network of Ecosystems

By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein
In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details
Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America
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  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

citizenship and part of a firm’s social responsibility. So, in addition to gaining a competitive advantage, companies that pay employees to contribute to open source are improving their image and, potentially, their ability to View Details
Keywords: by Kristen Senz; Computer
  • 30 May 2023
  • News

Finding PRIDE

for the first time in the pride parade. There I was, walking down the streets of San Francisco with my partner and with 1,200 other LGBTQ employees from Apple. Suddenly I thought of the trajectory of my career, how it had started and how... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Web

John H. McArthur | About

trajectory.” McArthur is credited with building the faculty through the recruitment and promotion of outstanding faculty members, strengthening research, enhancing Executive Education, and launching important initiatives in ethics and... View Details
  • Web

Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

students at HBS. Toward these commitments, HBS has asked every faculty unit to redouble efforts to recruit outstanding Black and other underrepresented minority (URM) [2] faculty with a broad range of research interests. HBS also has... View Details
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

threat," recalls Jacobson, who also led the product development team. "It was an incredible turnaround. The team grew the company by $200 million." With Converse back on its feet, in 1994 Jacobson left to work as a consultant and was then View Details
Keywords: Susan Young
  • August 2023
  • Case

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek
Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details
Keywords: Acquisition; Business Growth and Maturation; Business Startups; Competency and Skills; Experience and Expertise; Talent and Talent Management; Customers; Nationality; Learning; Entrepreneurship; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Analytics and Data Science; Applications and Software; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Job Design and Levels; Employment; Human Capital; Europe; United Kingdom; United States
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  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

request. The following day, Zuckerberg personally met with employees and posted a promise to audit and restrict access to user information by the developers of apps. He also agreed to testify before a United States congressional committee... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

thus invigorate their teams and provide cultures that are profitable not because they are forced to, but because they want to." David Mullings added, "We will in fact treat our employees the way we expect to be treated."... View Details
Keywords: by Jim Heskett
  • 11 Mar 2021
  • News

Leading with Heart

fantastic job with the brand. And now the brand was in transition from being founder-led. We need to now create an empowered, team-led organization, which meant that I had to recruit and onboard a world-class leadership team. And I had to... View Details
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

conversation." From 1.0 To 2.0 The museum's head of digital, John Stack, and head of content and creative director Jane Burton, recruited curators, conservators, and archivists to blog about their behind-the-scenes experiences in a... View Details
Keywords: by Michael Blanding; Education
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

Successful family CEOs often have the values, vision, passion for the business and abilities to build loyalty with key owners, customers, suppliers, and the employees that make them the right leaders of their companies, even if they lack... View Details