Responding To Entry - Publications - Faculty & Research

04 Aug 2011
What Do You Think?

How Dangerous Is Common Sense to Managers?

systems may, in some cases, eliminate the need to predict the future by allowing managers to respond only to events that have just occurred. A... View Details

Keywords: by James Heskett

March 2020
Article

Voluntary, Self-Regulatory, and Mandatory Disclosure of Oil and Gas Company Payments to Foreign Governments

By: Paul M. Healy and George Serafeim

Concerns about high rates of government corruption in resource-rich countries have led transparency advocates to urge oil and gas firms to disclose payments to host governments for natural resources. Transparency, they argue, can increase government accountability and... View Details

Keywords: Oil ＆ Gas; Corruption; Transparency; Self-regulation; Industry Self-regulation; Regulation; Disclosure; Disclosure Regulation; Energy Sources; Crime and Corruption; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Energy Industry

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07 Aug 2006
Research & Ideas

Whatever Happened to Caveat Emptor?

efforts in Germany and France), consumers favor products that evolved slowly and are well engineered, while the French prefer style and innovation. These preferences are not just a matter of national DNA, but also reflect decisions made by product designers View Details

Keywords: by Sean Silverthorne; Retail

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

for prediction and for forecasting something that is unknown.” The rise of big data and machine learning offers infinitely more fuel to churn out probability forecasts, which can serve as an entry point for... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

14 May 2014
Working Paper Summaries

Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs

Keywords: by Ting Zhang, Francesca Gino & Max H. Bazerman

Article

Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe

This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details

Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry

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05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

better. A McKinsey survey of 12,000 managers indicated they consider “candid, insightful feedback” critical to career development. Another international employee survey found that 72 percent of respondents... View Details

Keywords: by Michael Blanding

2019
Book

The Technology Fallacy: How People Are the Real Key to Digital Transformation

By: Gerald C. Kane, Anh Phillips, Jonathan Copulsky and Garth Andrus

Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions―but it... View Details

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27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

the median developing country than in the median developed country. Resilience responds to this ambient situation of uncertainty. Silverthorne: In developed economies with stable institutions, does... View Details

Keywords: by Sean Silverthorne

Article

Popular Acceptance of Inequality Due to Innate Brute Luck and Support for Classical Benefit-based Taxation

By: Matthew C. Weinzierl

U.S. survey respondents' views on distributive justice differ in two specific, related ways from what is conventionally assumed in modern optimal tax research. When expressing their preferences over allocations in stylized, hypothetical scenarios meant to isolate key... View Details

Keywords: Optimal Taxation; Welfarism; Luck; Benefit-based Taxation; Taxation; Equality and Inequality; Attitudes

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05 Oct 2020
Book

Want to Be Happier? Make More Free Time

unnecessary phone calls, emails, and paperwork. Workers often stretch themselves thin by allowing a colleague’s sense of urgency about something minor interrupt their more important work. After all, responding View Details

Keywords: by Dina Gerdeman

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

certain types of words and phrases stood out. In particular, people responded to negation (“no”) and reasoning language ( “the reason is ” or “because”) negatively, while viewing acknowledgment (which Minson... View Details

Keywords: by Clea Simon, Harvard Gazette

March 2019 (Revised July 2020)
Case

MoviePass: The 'Get Big Fast' Strategy

By: Benjamin C. Esty and Daniel W. Fisher

In August 2017, MoviePass dramatically lowered its subscription price from $50 per month to just $10 for up to one movie per day. The idea was to rapidly scale the business to the point where they could generate incremental revenue streams from related businesses... View Details

Keywords: Market Entry; Growth Strategy; Profit Vs. Growth; Subscription Business; Cash Burn; Data Analytics; Get-big-fast; Buyer Power; Strategy Implementation; Movie Industry; Racing; Entrepreneurship; Market Entry and Exit; Growth and Development Strategy; Business Strategy; Value Creation; Disruption; Motion Pictures and Video Industry; United States

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July 23, 2019
Article

Is the U.S. on Its Way to Becoming a Cashless Society?

By: Shelle Santana

The rise of digital payments, including credit cards, debit cards, and mobile payments systems, have contributed to the steady shift in payment practices among consumers. According to the FDIC, cash represented just 30% of all payments in 2017, and the percentage of... View Details

Keywords: Payment Methods; Cash; Credit Cards; Consumer Behavior; Change; United States

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08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

needs. Employees respond better when communication is clear, when leaders are transparent about decisions, and when they believe that they are part of the process. What has your company achieved? When you have a handle on your own... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

December 2010
Article

Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009

By: Dutch Leonard and Arnold M. Howitt

How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for-or even imagined? What forms of organisations are likely to be best able to cope with such... View Details

Keywords: Organizations; Management Practices and Processes; Natural Disasters; Crisis Management; Boundaries; United States

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13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

make sure we understand how firms ought to be responding to these concerns,” Amano says. Managers, in the meantime, must rely on their own insight and experience View Details

Keywords: by Kristen Senz

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on... View Details

Keywords: by Jim Heskett

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

action with the CEO of a B2B company who has responded to current pressure from customers by agreeing to cut prices in the short term in exchange for contract extensions;... View Details

Keywords: by Boris Groysberg and Sarah Abbott

October 2023
Article

Speedy Activists: Firm Response Time to Sociopolitical Events Influences Consumer Behavior

By: Jimin Nam, Maya Balakrishnan, Julian De Freitas and Alison Wood Brooks

Organizations face growing pressure from their consumers and stakeholders to take public stances on sociopolitical issues. However, many are hesitant to do so lest they make missteps, promises they cannot keep, appear inauthentic, or alienate consumers, employees, or... View Details

Keywords: Brands and Branding; Public Opinion; Social Media; Social Issues