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Show Results For
- All HBS Web
(3,004)
- People (36)
- News (1,010)
- Research (1,039)
- Events (3)
- Multimedia (17)
- Faculty Publications (276)
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55132 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships By: Baldwin, Carliss Y. Abstract—Organizations are formed... View Details
Keywords: Dina Gerdeman
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
predictable surprises and when should we give them a pass? If they have made reasonable efforts to scan the environment and tap into available information, yet still fail to see the piano dropping, we should let leaders off the hook. They likewise get a pass if they do... View Details
Keywords: by Martha Lagace
- 01 Apr 2000
- News
Getting the Message
about the product. "With the Internet," says Deighton, "you can seamlessly move the customer from awareness, to temptation, to transaction." Thus, a Web surfer intrigued by an ad for a camera can click on the ad and be taken to a Web site where she can View Details
Keywords: Susan Young
- 14 Jan 2014
- First Look
First Look: January 14
surveys at one office of the firm. They discovered four keys to building a help-friendly organization that leaders of other organizations could learn and apply to similar effect. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
huge loss of capital. And, in fact, a lot of knowledge was lost in that transition. Many people had to figure out new things, had to learn how to operate under difficult circumstances. But for Akın, who was as an outsider in the previous... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
at Harvard Business School. He has published extensively on the challenges of accountability and performance management facing nonprofit organizations, including the award-winning book NGOs and Organizational Change: Discourse, Reporting, and View Details
Keywords: by Julia Hanna
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
mere agent for shareholders, it will likely find it hard to justify significant resource allocations resulting from decisions based primarily on altruistic motives rather than company-related needs. Several of these companies were founded by individuals with a strong... View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
you to talk about that experience. So it could be argued that that’s not manipulation. Now what happens with the person who says, “Oh, I had an awful experience, the staff was not courteous, my room was awful.” What are they going to do?... View Details
- 16 Sep 2014
- First Look
First Look: September 16
spending and confidence as well as new competitive forces on Starbucks' transformation. The case concludes by examining Schultz's own leadership journey, the lessons he learned personally during Starbucks... View Details
Keywords: Sean Silverthorne
- 08 Mar 2019
- Blog Post
Reclaiming Feminism: A Celebration of International Women’s Day
where our voices can be heard regardless of our gender, race or sexuality. We must believe that we are as good as, as qualified as, as worthy as the person next to us because... We. Are. We know this. When society acknowledges the... View Details
- 06 Dec 2018
- News
Cold Call Horror Stories
case in the course that at that point was called POM—Production and Operations Management—and the section gave me a round of applause because it never happened before that the same person was called to open twice in a day. So of course I... View Details
- 01 Jun 2005
- News
Do You Speak Business?
China. “I have no regrets,” he adds, “because I learned so much from that experience.” Now working in strategic planning for Philip Morris International’s China operations, Klump is part of a small management team whose eleven members... View Details
Keywords: Garry Emmons
- Web
Departments | Employment
Departments Harvard Business School comprises a number of different administrative departments and Initiatives. Learn about a department, its culture, challenges, and what the attributes of successful staff members are: Baker Library The... View Details
- 25 Oct 2024
- Blog Post
Harvard Business School Announces Latest RISE Fellows
society through business and advocacy Below, learn more about the current fellows, including their work, motivations, and plans for the future. Marlíse Arellano-Sutton (MBA 2025)Marlíse is a proud Latina and Texan who spent the majority... View Details
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
you have an incredibly creative person with a great idea, and you can't find the money to fund it," notes Vicki Wilson (MBA 1985), CFO of the Museum of Contemporary Art (MCA) in Chicago. Her colleague down Michigan Avenue, Field Museum of... View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
California, headquarters to learn how he turned a struggling Bay Area ice-cream business into the nation’s leading producer. Today, as chairman and CEO of Dreyer’s Grand Ice Cream Holdings, Rogers, 63, presides over a $2 billion global... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
of Management at MIT Sloan School of Management. We asked Hagiu to discuss the book. To learn more about Hagiu's early-stage research into the concept of multi-sided markets, of which many software platforms are a manifestation, see this... View Details
- 11 Mar 2022
- Blog Post
Climate Stories Episode #2: Sam Steyer, Greenwork
to employers in clean energy, transportation, and the trades.” Overall, they learned that: Trade schools and community development programs had tight budgets and not enough career placement staff. The trainers needed help managing their... View Details
- 01 Sep 2013
- News
Who Are We?
books and articles, went to seminars on the weekend, and learned everything he could about being a grass farmer. Grass—and grass alone—was the key, he learned, to producing beef that is delicious, environmentally sustainable, and healthy.... View Details
- 20 Apr 2010
- First Look
First Look: April 20
Working Papers Commodity Chains: What Can We Learn from a Business History of the Rubber Chain? (1870-1910) Author: Felipe Tâmega Fernandes Abstract The literature on the rubber boom applied a dependendist view of rubber production in the... View Details
Keywords: Martha Lagace