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  • 19 Apr 2011
  • Working Paper Summaries

Top Executive Background and Financial Reporting Choice: The Case of Goodwill Impairment

Keywords: by Francois Brochet & Kyle Welch; Accounting
  • August 2018 (Revised April 2019)
  • Case

Chateau Winery (A): Unsupervised Learning

By: Srikant M. Datar and Caitlin N. Bowler
This case follows Bill Booth, marketing manager of a regional wine distributor, as he applies unsupervised learning on data about his customers’ purchases to better understand their preferences. Specifically, he uses the K-means clustering technique to identify groups... View Details
Keywords: Clustering; Data Science; Analytics and Data Science; Customers; Marketing; Analysis
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  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

commoditization is a customer relationship management system that permits computation of the profit margin associated with each customer, based on price-paid less cost-to-serve. Companies need to invest in... View Details
Keywords: by John Quelch

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • January 2017 (Revised December 2017)
    • Case

    Merging American Airlines and US Airways (A)

    By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
    In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details
    Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States
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    • 13 Feb 2018
    • Working Paper Summaries

    In Search of Organizational Alignment Using a 360° Assessment System: Evidence from a Retail Chain

    Keywords: by Carolyn Deller, Susanna Gallani, and Tatiana Sandino; Retail
    • 2012
    • Working Paper

    A Framework for Research on Corporate Accountability Reporting

    By: Karthik Ramanna
    This paper provides an accounting-based conceptual framing of the phenomenon of corporate accountability reporting. Such reporting is seen as arising from a delegator's (e.g., a citizenry) demand to hold a delegate (e.g., shareholders) to account. When effective,... View Details
    Keywords: Integrated Corporate Reporting; For-Profit Firms; Framework; Corporate Accountability; Corporate Governance; Corporate Social Responsibility and Impact; Research; Environmental Sustainability; Social Issues
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    • 2023
    • Working Paper

    Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

    By: Gunther Glenk, Philip Holler and Stefan Reichelstein
    Widespread adoption of hydrogen as an energy carrier is widely believed to require continued advances in Power-to-Gas (PtG) technologies. Here we provide a comprehensive assessment of the dynamics of system prices and conversion efficiency for three currently prevalent... View Details
    Keywords: Clean Tech; Decarbonization; Carbon Emissions; Learning By Doing; Environment; Energy; Environmental Management; Sustainable Cities; Price; Energy Industry; Utilities Industry; Industrial Products Industry; Manufacturing Industry; Transportation Industry; Europe; North America; South America; Africa; Asia
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    • December 2002 (Revised February 2003)
    • Case

    Wyndham International: Fostering High-Touch with High-Tech

    By: Lynda M. Applegate and Gabriele Piccoli
    Examines a hotel chain's attempt to use information technology to achieve market dominance and build customer loyalty during a period of global industry decline. View Details
    Keywords: Entrepreneurship; Competitive Strategy; Customer Focus and Relationships; Customer Satisfaction; Technological Innovation; Information Technology; Growth and Development Strategy; Business Strategy; Accommodations Industry
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    • 09 Feb 2011
    • Working Paper Summaries

    Sustainable Cities: Oxymoron or the Shape of the Future?

    Keywords: by Annissa Alusi, Robert G. Eccles, Amy C. Edmondson & Tiona Zuzul
    • June 2011
    • Case

    Leaders Who Make a Difference: Joel Klein's Transformation of NYC's DOE, Day 1

    By: Joseph L. Bower and Sonja Ellingson Hout
    Joel Klein takes over NYC's public schools and begins to reform the nation's largest system by depoliticizing, rationalizing management, and confronting the union so that the focus is on the kids. View Details
    Keywords: Public Sector; Organizations; Leadership; Problems and Challenges; Management
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    • March 2022 (Revised November 2023)
    • Case

    Doubling Down: Elon Musk's Big Bets in 2022

    By: David Yoffie and Daniel Fisher
    2021 was a banner year for Elon Musk. CEO of the electric vehicle manufacturer Tesla, the aerospace manufacturer SpaceX, and a few smaller startups, Musk became the richest person on Earth after Tesla reached a market capitalization of $1 trillion and SpaceX a private... View Details
    Keywords: Innovation and Management; Competitive Advantage; Competitive Strategy; Information Infrastructure; Applications and Software; Transportation; Strategic Planning; Leadership Style; Leading Change; Goals and Objectives; Aerospace Industry; Auto Industry; Battery Industry; United States; Europe; China
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    • April 2001 (Revised February 2003)
    • Case

    Moore Medical Corporation

    Moore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of the case, it has relied on traditional customer channels such as catalogs, phones, and faxes to communicate product... View Details
    Keywords: Change Management; Internet and the Web; Marketing Communications; Information Technology; Order Taking and Fulfillment; Medical Devices and Supplies Industry; Distribution Industry
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    • 05 Aug 2002
    • Research & Ideas

    Are Consumers the Cure for Broken Health Insurance?

    to be like this. About twenty years ago, managed care was widely viewed as the silver bullet that would curb cost increases while ensuring patients good and convenient treatment. But managed care has been a... View Details
    Keywords: by Regina E. Herzlinger
    • 14 Apr 2009
    • First Look

    First Look: April 14, 2009

    have a positive change in the year after their investments abroad. SWFs where politicians are involved have a much greater likelihood of investing at home than those where external managers are involved. At the same time, SWFs with... View Details
    Keywords: Martha Lagace
    • 14 Jul 2003
    • Research & Ideas

    Understaffed and Overworked: What Now?

    challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling stressed, maybe more than a bit... View Details
    Keywords: by Paul Michelman
    • 25 Aug 2015
    • First Look

    First Look Tuesday

    Publications Forthcoming Management Science How Much Is a Win Worth? An Application to Intercollegiate Athletics By: Chung, Doug J. Abstract—Intercollegiate athletics in the United States have become a multibillion-dollar industry over... View Details
    • Web

    HBS Working Knowledge – Harvard Business School Faculty Research

    Forman 24 OCT 2023 | HBS Case What do Steve Jobs and Sarah Breedlove have in common? Through a series of case studies, Robert Simons explores the unique qualities of visionary leaders and what today's managers can learn from their... View Details
    • November 2023
    • Article

    Psychological Factors Underlying Attitudes toward AI Tools

    By: Julian De Freitas, Stuti Agarwal, B. Schmitt and N. Haslam
    What are the psychological factors driving attitudes toward AI tools, and how can resistance to AI systems be overcome when they are beneficial? In this perspective, we first organize the main sources of resistance into five main categories: opacity, emotionlessness,... View Details
    Keywords: Policy; Self; AI and Machine Learning; Attitudes; Technology Adoption
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    • August 2016
    • Supplement

    HEINEKEN—Brewing a Better World (B)

    By: Forest L. Reinhardt, José Alvarez and Tonia Junker
    This is a follow-up to the “HEINEKEN—Brewing a Better World (A)” case, with updated information on sustainability at HEINEKEN and some new initiatives. View Details
    Keywords: Brands and Branding; Corporate Strategy; Supply Chain Management; Food and Beverage Industry
    Related