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  • November 2019
  • Case

The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith

By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details
Keywords: Sexual Harassment; Interpersonal Communication; Organizational Culture
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  • 2012
  • Chapter

Patriotism, Cosmopolitanism, and Political Economy in the Accademia dei Pugni in Austrian Lombardy, 1760–1780

By: Sophus A. Reinert and Jani Marjanen
This essay focuses on the Accademia dei Pugni, or The Academy of Punches, a celebrated institution which flourished for a few years in 1760s Austrian Milan, and its journal Il Caffè (1764–1766). It does so to revisit one of the cardinal questions... View Details
Keywords: History; Culture; Economic Systems
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  • Article

The Only Thing to Fear Is Unproductive Fear

By: Amy C. Edmondson
Fear can paralyse—or, targeted on valid concerns, can stimulate effective action and innovation. View Details
Keywords: Organizational Culture
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  • April 2009
  • Case

Keeping Google "Googley" (Abridged)

By: Boris Groysberg, David A. Thomas and Alison Berkley Wagonfeld
Keywords: Organizational Culture; Web Services Industry; California
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  • April 1984
  • Supplement

Johnson & Johnson (A): Philosophy & Culture, James Burke, Video (Abridged)

By: Francis Aguilar
Keywords: Organizational Culture; Manufacturing Industry; Chemical Industry
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  • July 1982 (Revised July 1990)
  • Background Note

An Overview of Organizational Behavior: Diagnosis and Action

By: Michael Beer
Keywords: Organizational Culture
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  • Video

Mostafa Terrab

Mostafa Terrab, Chairman and CEO of Morocco-based OCP Group, explains how investments into R&D led to the establishment of Mohammed VI Polytechnic University (UM6P) – now a leading university that focuses on research and innovation for the African continent. View Details
  • 12 Nov 2019
  • News

Seismic Shift

Denmark West (MBA 1998), founding partner of Connectivity Ventures and Culture Shift partner and advisor (photo by Brian Ach) It’s a common scenario: A company wants to increase diversity on its board or in its C-suite, and its... View Details
Keywords: Maureen Harmon
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details
Keywords: by Bill George
  • 28 Dec 2020
  • Interview

Psychological Safety and Fearless Organisations

By: Amy C. Edmondson and Vesna Lucca
In This Podcast:
• The ugly and beauty in transformational change
• Why don’t all companies create psychological safety
• Her passion to create a better workplace
• Buckminster Fuller
• The importance of system thinking
• The power... View Details
Keywords: Psychological Safety; Organizational Culture; Transformation
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  • 1999
  • Chapter

Theory for Practice: Making Sense of Race Relations in Organizations

By: D. A. Thomas and Karen Proudford
Keywords: Organizational Culture; Race
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  • 30 May 2002
  • Keynote Speech

The Corporation's Evolving Personality." Speaker. "Shanghai International Conference on Business Ethics: Developing Business Ethics in China

By: Lynn S. Paine
Keywords: Change; Organizational Culture; Ethics; Shanghai
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  • 01 Jun 2003
  • News

Books

practices, such as the use of outsider-only boards. Acknowledging the difficulty of teaching ethics in a culture that increasingly views morality as private and relativistic, Mills still advocates a role for business schools in raising... View Details
Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Publishing Industries (except Internet); Information
  • Profile

Folafolu Folowosele

Mesoamerica Energy, helped land owners obtain titles before the company leased property from them and gave them a fair share of the revenue generated from the wind turbines on their property. “To me, that was a strong signal on how to work and lead positively.” Growing... View Details
  • March 2015
  • Supplement

Sanford C. Bernstein CEO Robert van Brugge

By: Linda A. Hill and Allison J. Wigen
Sanford C. Bernstein CEO (and former Global Director of Research) Robert van Brugge answers questions about organizational culture, change management, and collaboration, in this video supplement to the HBS case series "Global Expansion at Sanford C. Bernstein." Sanford... View Details
Keywords: Organization Behavior; Organizational Culture; Financial Services Industry
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  • Video

Nicolás Jodal

Nicolás Jodal, Co-Founder and CEO of GeneXus, describes how the gender balance in systems engineering has unexpectedly changed over time in Uruguay, while expressing his commitment to diversity as both a foundational aspect and a deliberate business strategy. View Details
  • Career Coach

Layla A. Ramirez

Tomorrow (MLT), after spending several years in Global Wealth & Investment Management at Merrill Lynch. She has amassed an array of work experience in a multitude of cultural contexts throughout Asia, Europe, North America and Latin... View Details
Keywords: Education; Entrepreneurship; Financial Services (All); Social Enterprise; Technology
  • 2 Sep 2021
  • Interview

Amy Edmondson

By: Amy C. Edmondson and Deepak Jayaraman
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. Amy has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019. She studies teaming,... View Details
Keywords: Psychological Safety; Organizational Culture; Communication; Performance Effectiveness
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  • August 2017
  • Article

Teaching Versus Living: Managerial Decision Making in the Gray

By: Eugene F. Soltes
Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the Mind of the White-Collar... View Details
Keywords: Ethics; Organizational Culture; Business Education
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  • 2014
  • Article

Notes from the Search for Deep Indicators in Services

By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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