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  • All HBS Web  (1,024)
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    • News  (292)
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    • Multimedia  (6)
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  • August 1995 (Revised December 2003)
  • Case

Cricket Road, 503

By: William J. Poorvu and Donald A. Brown
In September 2003, Mason Sexton, a young, inexperienced developer, was making plans to replace a rooming house he had inherited next to the University of Virginia campus in Charlottesville with a new 14-unit, 5-story apartment house. His attempts to assemble the... View Details
Keywords: Property; Entrepreneurship; Housing; Buildings and Facilities; Construction; Risk and Uncertainty; Management Practices and Processes; Real Estate Industry; United States
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Poorvu, William J., and Donald A. Brown. "Cricket Road, 503." Harvard Business School Case 396-001, August 1995. (Revised December 2003.)
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

tax cut in 2017 he did it by visiting Harley-Davidson’s facilities in his home state of Wisconsin. The Company had not performed well in recent years. By 2017, its profits were $521 million on revenues of about $5.6 billion; both figures... View Details
Keywords: by James Heskett; Auto
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

other ways, though, it was a disaster in the making. The company's key facilities management, coaching, people development, and recruiting functions were allowed to atrophy. As the organization grew in size, this neglect became a bigger... View Details
Keywords: by Carmen Nobel
  • June 2013 (Revised August 2020)
  • Case

Bonnie Road

By: Arthur I Segel, John H. Vogel, Jr. and Lisa Strope
Victor Alexander was intrigued by the packet of papers that lay in front of him. The papers comprised a brochure that Garden State Bank had put together in an effort to sell the Bonnie Road Distribution Center in Somerset, New Jersey, for $9.7 million. It was April... View Details
Keywords: Real Estate; Investment; Acquisition; Buildings and Facilities; Property; Partners and Partnerships; Decision Choices and Conditions; Distribution Industry; Real Estate Industry; Texas
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Segel, Arthur I., John H. Vogel, Jr., and Lisa Strope. "Bonnie Road." Harvard Business School Case 813-186, June 2013. (Revised August 2020.)
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

physicians could also provide patients with outcome data for local hospitals, nudging them toward facilities with better track records. Such changes could help not only heart attack patients, but also patients suffering from a wide... View Details
Keywords: by Michael Blanding; Health
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

data-id=_/ej8BGQKx29V5JBMZ7gF3][/div] Like Mourinho, Flick did not shuffle players or staff, nor did he reform the playing style or tactical formation. He did not rebuild the club’s facilities as some of his precursors did. For example,... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

Summing Up Are we approaching a "millennial watershed" in management? The next generation of managers, comprising many "millennials," will be more adept at managing in a changing, global, and networked environment. They will do it with a greater... View Details
Keywords: by Jim Heskett
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

of it doesn’t,” Beer says, citing the example of an oil company that built a $20 million safety training facility but still suffered several fatal accidents nonetheless. “Part of it is a fad. Everybody’s doing training. Everybody’s got... View Details
Keywords: by Roberta Holland; Education
  • July 2005 (Revised September 2016)
  • Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details
Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco
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Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "24 Hour Fitness (A): The Rise, 1983–2004." Harvard Business School Case 706-404, July 2005. (Revised September 2016.)
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

movement built a reputation for Costa Rica as a natural paradise and conservation hub,” Giacomin observes. “At the same time, local actors took advantage of this brand identity to build mainstream tourist facilities that weren’t in line... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

offered free hotel rooms located near medical facilities to healthcare workers, while Serta Simmons donated 100,000 mattresses to hospitals as they frantically worked to increase the number of ICU beds during a surge in cases. Shift... View Details
Keywords: by Jill Avery and Richard Edelman
  • November 1988 (Revised August 1990)
  • Case

Douglass Plaza

By: William J. Poorvu
Keywords: Buildings and Facilities
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Poorvu, William J. "Douglass Plaza." Harvard Business School Case 389-025, November 1988. (Revised August 1990.)
  • 2014
  • Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin
This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details
Keywords: Design; Buildings and Facilities; Education
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Gil, Nuno, and Carliss Y. Baldwin. "Sharing Design Rights: A Commons Approach for Developing Infrastructure." Harvard Business School Working Paper, No. 14-025, September 2013. (Revised January 2014.)
  • 2018
  • Working Paper

After the Carnival: Key Factors to Enhance Olympic Legacy and Prevent Olympic Sites from Becoming White Elephants

By: Isao Okada and Stephen A. Greyser
In recent years, the total spending on hosting the Olympic Games has snowballed. The 2008 Beijing Olympic Games spent $40 billion on infrastructure development, and the 2014 Sochi Winter Olympics reached $50 billion. Even when the glorious but costly Olympic Games come... View Details
Keywords: Olympic Venue; Effective Reuse; White Elephant; Sustainability; Buildings and Facilities; Sports
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Okada, Isao, and Stephen A. Greyser. "After the Carnival: Key Factors to Enhance Olympic Legacy and Prevent Olympic Sites from Becoming White Elephants." Harvard Business School Working Paper, No. 19-019, August 2018.
  • May 2006
  • Exercise

Boat Building Exercise: Four Modes of Propulsion

By: Steven C. Wheelwright and Kerry Herman
Describes alternative methods of propulsion (including steering) for small crafts (canoes, row boats, etc.) and the pros and cons of each. View Details
Keywords: Buildings and Facilities
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Wheelwright, Steven C., and Kerry Herman. "Boat Building Exercise: Four Modes of Propulsion." Harvard Business School Exercise 606-148, May 2006.
  • May–June 2000
  • Article

Get the Right Mix of Bricks and Clicks

By: Ranjay Gulati and Jason Garino
Keywords: Buildings and Facilities; Web
Citation
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Gulati, Ranjay, and Jason Garino. "Get the Right Mix of Bricks and Clicks." Harvard Business Review 78, no. 3 (May–June 2000): 107–114.
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on electricity and air filters,... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • December 1988
  • Case

Great Lakes Diversified Corp.: The Detroit Plant--1980

By: Roy D. Shapiro
Keywords: Buildings and Facilities; Planning; Production; Strategy; Michigan
Citation
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Shapiro, Roy D. "Great Lakes Diversified Corp.: The Detroit Plant--1980." Harvard Business School Case 689-050, December 1988.
  • October 1984 (Revised June 1989)
  • Case

Investco Building

By: William J. Poorvu
Keywords: Buildings and Facilities; Leasing
Citation
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Poorvu, William J. "Investco Building." Harvard Business School Case 385-169, October 1984. (Revised June 1989.)
  • November 1983 (Revised June 1987)
  • Case

Longhorn Building

By: William J. Poorvu
Keywords: Buildings and Facilities
Citation
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Related
Poorvu, William J. "Longhorn Building." Harvard Business School Case 384-144, November 1983. (Revised June 1987.)
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