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Publications

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  • All HBS Web  (3,591)
    • People  (7)
    • News  (1,516)
    • Research  (1,538)
    • Events  (12)
    • Multimedia  (6)
  • Faculty Publications  (806)

Show Results For

  • All HBS Web  (3,591)
    • People  (7)
    • News  (1,516)
    • Research  (1,538)
    • Events  (12)
    • Multimedia  (6)
  • Faculty Publications  (806)
← Page 13 of 3,591 Results →
  • December 1999
  • Article

The Effects of Physical Distance and Response Latency on Persuasion in Computer-mediated Communication and Human-computer Interaction

By: Youngme Moon
Keywords: Information Technology; Communication
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Moon, Youngme. "The Effects of Physical Distance and Response Latency on Persuasion in Computer-mediated Communication and Human-computer Interaction." Journal of Experimental Psychology: Applied 5, no. 4 (December 1999): 379–392.
  • February 2017 (Revised August 2018)
  • Case

Sarah Powers at Automated Precision Products

By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio
In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details
Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States
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Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)
  • April 1979
  • Article

Communication Patterns, Project Performance, and Task Characteristics: An Empirical Evaluation and Integration in an R&D Setting

By: Ralph Katz and Michael Tushman
Keywords: Communication; Projects; Performance; Information; Integration; Research and Development
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Katz, Ralph, and Michael Tushman. "Communication Patterns, Project Performance, and Task Characteristics: An Empirical Evaluation and Integration in an R&D Setting." Organizational Behavior and Human Performance 23, no. 2 (April 1979): 139–162.
  • August 2022
  • Article

The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices

By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details
Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication
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Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
  • Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

smoothly by rationalizing and prioritizing the work that IT does. They are the behind-the-scenes enablers that empower HBS IT to operate with precision and agility, and assist teams across HBS IT to make informed decisions, streamline... View Details
  • Web

Prompt-a-thon Invites HBS IT Staff to Sharpen GenAI Skills | Information Technology

Prompts: Learn about the tool’s strengths and weaknesses through trial and errors Join the Fun! If you wished you could have participated, you’ll have another chance soon! All HBS staff are invited to join the HBS Community Prompt-a-thon... View Details
  • Web

IT Strategy: The Future of the Web at HBS | Information Technology

best practices, and consultation. “One of our project goals is to bring to the community a user-centered content editing experience. With this new CMS we are achieving that goal and further deepening our ability to manage and re-use... View Details
  • Forthcoming
  • Article

Beefing IT Up for Your Investor? Engagement with Open Source Communities, Innovation, and Startup Funding: Evidence from GitHub

By: Annamaria Conti, Christian Peukert and Maria P. Roche
We study the engagement of nascent firms with open source communities and its implications for innovation and attracting funding. To do so, we link data on 160,065 U.S. startups from Crunchbase to their activities on the open source software development platform... View Details
Keywords: Startups; Knowledge; Open Source Communities; GitHub; Machine Learning; Innovation; Business Startups; Venture Capital; Information Technology; Strategy
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Conti, Annamaria, Christian Peukert, and Maria P. Roche. "Beefing IT Up for Your Investor? Engagement with Open Source Communities, Innovation, and Startup Funding: Evidence from GitHub." Organization Science (forthcoming). (Pre-published online March 7, 2025.)
  • 24 Aug 2017
  • News

Unlocking Potential

professor for a father and an enthusiastic community volunteer for a mother, Anderson recalls that talk at the family dinner table often revolved around social problems such as the exploding US prison population, and how to fix them.... View Details
Keywords: Ralph Ranalli; Community Partners; Legal Services; Professional Services
  • Web

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology

has evolved, we continue to work with ChatGPT and Microsoft’s Power BI—a business analytics tool—on a forecasting model for possible use in the next quarterly planning cycle. Enhancing Communications Melissa Lantz, Organizational Change... View Details
  • Web

IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology

scalable, and secure multi-cloud environment to better meet the changing needs of the HBS community with best-in-class cloud service providers. Cloud Governance: The cloud committee will define oversight for cloud strategies, policies,... View Details
  • 2014
  • Working Paper

Why Don’t People Ask More Questions? Question-asking Promotes Information Exchange and Improves Interpersonal Perception

By: A.W. Brooks, J. Minson and K. Huang
Keywords: Knowledge Sharing; Interpersonal Communication
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Brooks, A.W., J. Minson, and K. Huang. "Why Don’t People Ask More Questions? Question-asking Promotes Information Exchange and Improves Interpersonal Perception." Working Paper, 2014.
  • Web

IT Strategy: Empowering the Future of Generative AI Innovation at HBS | Information Technology

understand and communicate current GenAI activities, impacts, and needs at HBS by gathering information from the School and greater Harvard community. The Solution The initiative laid the groundwork for HBS... View Details
  • Web

IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology

a difference in the world. The Solution The HBS IT Communications team led a small team of cross-functional IT colleagues in creating a structure for the new public website that would include all the View Details
  • 24 Feb 2014
  • News

A Capital Idea for Small Business

together in online communities to provide the financial and commercial resources necessary for business success, with networks of supportive peers, suppliers, investors, and customers. At the same time, iCrowd will provide investors with... View Details
Keywords: Robert S. Benchley; crowd-funding; online communities; Finance; Securities, Commodities, and Other Financial Investments; Finance
  • July 2015 (Revised October 2015)
  • Case

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett
Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details
Keywords: Business Organization; Business And Community; Well-being; Wealth and Poverty; Organizational Structure; Groups and Teams; Organizational Culture; Technology Adoption; Business and Stakeholder Relations; Business and Shareholder Relations; Business and Government Relations; Change Management; Nonprofit Organizations; Expansion; Partners and Partnerships; Restructuring; Welfare or Wellbeing; Business and Community Relations; Non-Governmental Organizations; Banking Industry; Latin America
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Edmondson, Amy C., Erin L. Henry, Andreas Georgoulias, and Natalie Bartlett. "Building Strong Partnerships at the Inter-American Development Bank." Harvard Business School Case 616-004, July 2015. (Revised October 2015.)
  • 01 Mar 2003
  • News

Visionary of the Year

HBS professor Rosabeth Moss Kanter was named the Intelligent Community Visionary of the Year in 2002 by the Intelligent Community Forum. The award recognizes an individual or group that has taken a... View Details
Keywords: Intelligent Community Visionary of the Year; Information; Information
  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • September 2019 (Revised February 2020)
  • Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Teaching Note 920-022, September 2019. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 01 Mar 2003
  • News

All in a Day's Work

through a day on the job to find out: Mardie Oakes, an HBS Service Leadership Fellow at Boston Community Capital, a community development financial institution, and Paul Sternhell, an entry-level manager at... View Details
Keywords: Julia Hanna; Boston Community Capital; Samsung; Management of Companies and Enterprises; Management; Real Estate
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